Maple Woods Manor
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 79 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (11 vs median 8.0)
Below average in MI · Below recommended RN staffing · $58,583 in fines
What this means for your family
Maple Woods Manor is frequently praised for its compassionate nursing team and effective rehabilitation services, making it a strong contender for those needing recovery support. However, families should be aware of reports regarding understaffing and administrative communication gaps; we recommend scheduling an in-person visit to observe staff-to-resident interactions during a weekend or evening shift.
Google Reviews
Google Reviews
79 reviews on Google“Maple Woods Manor receives high praise for its compassionate nursing staff and effective rehabilitation programs, with many families noting significant improvements in their loved ones' quality of life. However, several reviewers have raised serious concerns regarding understaffing, inconsistent care quality, and poor administrative communication. While many find the facility clean and welcoming, others report negative experiences with specific staff members and facility management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical therapy and rehabilitation services
- Clean and well-maintained facility
- Engaging activities and social events for residents
Concerns
- Understaffing leading to slow response times (mentioned by 4 reviewers)
- Poor administrative communication and responsiveness (mentioned by 3 reviewers)
- Inconsistent quality of care and unprofessional staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 86 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given that staffing levels are a priority for us, could you walk us through how you manage call light response times during shift changes or peak hours?
- 2We noticed some recent feedback regarding administrative communication; what is the best way for families to stay updated on their loved one's care plan and get timely responses from management?
- 3With the facility currently holding a 2-star CMS health inspection rating, what specific steps is the leadership team taking to address those findings and improve the quality of care?
- 4We see that Maple Woods Manor offers a great variety of activities; could you share how you help new residents integrate into these social events to ensure they feel connected from day one?
- 5How do you ensure consistent, high-quality care across all shifts, particularly when it comes to maintaining the professional standards and compassionate approach we've heard so much about?
- 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and ensuring that family members are notified immediately?
Personalized based on this facility's data
Key Review Excerpts
“During his last few days the staff did great at keeping him comfortable and relaxed so he didnt go out in pain and took care of me and my family while we were with him during his final moments.”
“The facility was nice and there were a few nurses that went above and beyond but when they weren’t there, the care was mediocre at best.”
“My mother was recently placed at Maple Woods Manor and I am in awe of how amazing this facility is to their residents’ and residents’ families! The transfer was seamless as the staff handled all insurance and financials ASAP.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
10
measures
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose bladder or bowel control got worse
Residents who lost too much weight
Residents vaccinated for pneumonia
Residents needing more daily help over time
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed reports leading to 5 complaint-triggered deficiencies, including recent concerns about treatment quality and pressure ulcer care. The facility shows recurring issues across multiple surveys with medical care quality, fire safety systems, and medication management. While all deficiencies have correction dates, the pattern of repeated violations in core care areas warrants careful consideration during your visit.
Aug 13, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 24, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Apr 11, 2025Routine13
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Resident Rights Deficiencies
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Jan 21, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Feb 15, 2024Routine10
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Quality of Life and Care Deficiencies
Provide or obtain dental services for each resident.
Feb 15, 2024Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Fine
Jan 21, 2025
$42,990
Fine
Feb 15, 2024
$15,593
Ownership & Operations
Who Operates This Facility
Maple Woods Manor
for profit
Chain Affiliation
The Peplinski Group
10 facilities nationwide
Chain avg rating: 2.5/5 · Rank 7 of 10
Ownership & Management
Owners
David Lebenbom Irrv Tr
Owner · Organization
Lebenbom, Stuart
Owner
Peplinksi Holdings, INC.
Owner · Organization
Ackerman, Amy
Owner (parent company)
Ackerman, Ricky
Owner (parent company)
Baumgarten, Michael
Owner (parent company)
Baumgarten, Therese
Owner (parent company)
Peplinski, Sheli
Owner (parent company)
Peplinski, Todd
Owner (parent company)
Schade, Jeffery
Owner (parent company)
Schade, Tamara
Owner (parent company)
Thompson, Brian
Owner (parent company)
Thompson, Shelly
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
79 reviews from families & visitors
Official Website
Visit peplinskigroup.com
Medicare data downloads
Original nursing home datasets
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