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Nursing HomeMedicaid Investigative

Maple Woods Manor

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

13137 North Clio Road, Clio, MI 48420151 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.4/5

based on 79 Google reviews

5
4
3
2
1
Maple Woods Manor Nursing Home in Clio, MI — Street View
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3/ 10
moderate Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Above-median deficiencies (11 vs median 8.0)

Below average in MI · Below recommended RN staffing · $58,583 in fines

Source: Medicare data

What this means for your family

Maple Woods Manor is frequently praised for its compassionate nursing team and effective rehabilitation services, making it a strong contender for those needing recovery support. However, families should be aware of reports regarding understaffing and administrative communication gaps; we recommend scheduling an in-person visit to observe staff-to-resident interactions during a weekend or evening shift.

Google Reviews

Google Reviews

79 reviews on Google
Maple Woods Manor receives high praise for its compassionate nursing staff and effective rehabilitation programs, with many families noting significant improvements in their loved ones' quality of life. However, several reviewers have raised serious concerns regarding understaffing, inconsistent care quality, and poor administrative communication. While many find the facility clean and welcoming, others report negative experiences with specific staff members and facility management.

Quality Themes

Tap a score for details
Food6.0Staff8.0Clean8.0Activities9.0MedsN/AMemory7.0Comms4.0Value5.0

Strengths

  • Compassionate and attentive nursing staff
  • Effective physical therapy and rehabilitation services
  • Clean and well-maintained facility
  • Engaging activities and social events for residents

Concerns

  • Understaffing leading to slow response times (mentioned by 4 reviewers)
  • Poor administrative communication and responsiveness (mentioned by 3 reviewers)
  • Inconsistent quality of care and unprofessional staff behavior (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'14(1)'16(2)'18(3)'20(2)'22(3)'24(8)'26(4)

Distribution · 86 analyzed

5
66
4
11
3
0
2
0
1
9
14 reviews posted between Nov 25, 2025Nov 29, 2025 · 14 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given that staffing levels are a priority for us, could you walk us through how you manage call light response times during shift changes or peak hours?
  • 2We noticed some recent feedback regarding administrative communication; what is the best way for families to stay updated on their loved one's care plan and get timely responses from management?
  • 3With the facility currently holding a 2-star CMS health inspection rating, what specific steps is the leadership team taking to address those findings and improve the quality of care?
  • 4We see that Maple Woods Manor offers a great variety of activities; could you share how you help new residents integrate into these social events to ensure they feel connected from day one?
  • 5How do you ensure consistent, high-quality care across all shifts, particularly when it comes to maintaining the professional standards and compassionate approach we've heard so much about?
  • 6In the event of a medical emergency, what is your protocol for coordinating with local hospitals and ensuring that family members are notified immediately?

Personalized based on this facility's data


Key Review Excerpts

During his last few days the staff did great at keeping him comfortable and relaxed so he didnt go out in pain and took care of me and my family while we were with him during his final moments.

Memory care family member · 2025★★★★★

The facility was nice and there were a few nurses that went above and beyond but when they weren’t there, the care was mediocre at best.

Family member · 2024★★★★★

My mother was recently placed at Maple Woods Manor and I am in awe of how amazing this facility is to their residents’ and residents’ families! The transfer was seamless as the staff handled all insurance and financials ASAP.

Long-term resident's family · 2025★★★★★
Source: 79 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.46hrs
61%
Registered nurses for medical care
Total Nursing
3.76hrs
92%
All nurses + aides combined
Staff Turnover
39%
Lower is better (< 30% = good)
RN Turnover
53%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

7

measures

Worse Than Avg

10

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility25.4%
Worse than Avg
Here
25.4%
US
15.3%
MI
13.1%
Genesee
12.0%
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.6%
Better than Avg
Here
2.6%
US
12.1%
MI
4.2%
Genesee
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.3%
Worse than Avg
Here
28.3%
US
19.4%
MI
20.2%
Genesee
21.1%
⚖️

Residents who lost too much weight

↓ Lower is better
This Facility13.4%
Worse than Avg
Here
13.4%
US
5.3%
MI
5.4%
Genesee
6.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
MI
95.2%
Genesee
96.4%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility16.4%
Worse than Avg
Here
16.4%
US
14.4%
MI
11.2%
Genesee
10.8%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
79.7%
MI
79.5%
Genesee
82.7%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility93.8%
Better than Avg
Here
93.8%
US
81.8%
MI
83.0%
Genesee
80.1%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.1%
Worse than Avg
Here
2.1%
US
1.6%
MI
1.2%
Genesee
0.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

11deficiencies
2penalties
Above state avg (9.8)
5 complaint-triggered
$58,583 in fines

Families have filed reports leading to 5 complaint-triggered deficiencies, including recent concerns about treatment quality and pressure ulcer care. The facility shows recurring issues across multiple surveys with medical care quality, fire safety systems, and medication management. While all deficiencies have correction dates, the pattern of repeated violations in core care areas warrants careful consideration during your visit.

Aug 13, 2025Complaint
1
0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Jun 24, 2025Complaint
1
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Apr 11, 2025Routine
13
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0355Potential for harm · PatternCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0700Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0553Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0676Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Jan 21, 2025Complaint
1
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Feb 15, 2024Routine
10
0692Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · PatternCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0947Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0791Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide or obtain dental services for each resident.

Feb 15, 2024Complaint
2
0658Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Federal Penalties

Fine

Jan 21, 2025

$42,990

Fine

Feb 15, 2024

$15,593

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maple Woods Manor

Organization Type

for profit

Chain Affiliation

Chain Name

The Peplinski Group

Chain Size

10 facilities nationwide

Chain avg rating: 2.5/5 · Rank 7 of 10

Ownership & Management

Owners

David Lebenbom Irrv Tr

Owner · Organization

17%

Lebenbom, Stuart

Owner

17%

Peplinksi Holdings, INC.

Owner · Organization

Ackerman, Amy

Owner (parent company)

7%

Ackerman, Ricky

Owner (parent company)

7%

Baumgarten, Michael

Owner (parent company)

7%

Baumgarten, Therese

Owner (parent company)

7%

Peplinski, Sheli

Owner (parent company)

7%

Peplinski, Todd

Owner (parent company)

7%

Schade, Jeffery

Owner (parent company)

7%

Schade, Tamara

Owner (parent company)

7%

Thompson, Brian

Owner (parent company)

7%

Thompson, Shelly

Owner (parent company)

7%

Key personnel

Ackerman, RickyOfficer / DirectorBaumgarten, MichaelOfficer / DirectorPeplinski, ToddOfficer / DirectorSchade, JefferyOfficer / DirectorThompson, BrianOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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