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Assisted Living

Gross Assisted Living

Limited public data on Gross Assisted Living. Call, tour, and ask to meet current residents' families — your own impression matters most.

1417 W Vienna Rd, Clio, MI 4842020 bedsLicensed & Active
Source: MI LARA — view official record
Google rating
3.3/5

based on 7 Google reviews

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What this means for your family

While some families report a warm, family-like environment, others have raised serious concerns regarding basic care standards like laundry, room temperature, and meal quality. We recommend scheduling a tour during off-peak hours to observe staffing levels and asking specifically about their protocols for laundry and bathing frequency.

Google Reviews

Google Reviews

7 reviews on Google
Gross Assisted Living presents a stark contrast in experiences, with some families praising the compassionate, family-like atmosphere and cleanliness, while others report significant operational failures. Critical concerns include inconsistent laundry services, inadequate room heating, and limited bathing schedules, suggesting a facility that may struggle with basic care consistency.

Quality Themes

Tap a score for details
Food2.0Staff6.0Clean8.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValue2.0

Strengths

  • Compassionate and caring staff
  • Clean, well-maintained facility
  • Welcoming, family-like environment

Concerns

  • Inconsistent or poor quality of basic services like laundry and temperature control (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2343.72019(3)1.02020(2)5.02022(1)5.02024(1)5.02025(1)

Distribution · 8 analyzed

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How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1I noticed the facility has a very cozy, family-like atmosphere; how do you foster that sense of community during daily activities and social time?
  • 2Could you walk me through your current process for managing laundry services to ensure items are tracked and returned promptly?
  • 3How does the facility manage climate control in individual rooms to ensure residents stay comfortable throughout the changing seasons?
  • 4We understand that dining is a key part of daily life; what steps are you taking to improve the meal experience and variety for residents?
  • 5Given the smaller size of your community, how do you handle medical emergencies or urgent care needs after standard business hours?
  • 6Could you share more about how you balance the costs of your services with the quality of care provided to ensure families feel they are receiving good value?

Personalized based on this facility's data


Key Review Excerpts

Our Dad has lived at Gross Assisted Living for over a year. The staff treat him like Dad/Grandpa, check on him often and help him with whatever he needs.

Long-term resident's family · 2022★★★★★

Lost clothes in laundry. Rooms are cold. One shower a week. No cook, staff take turns, I guess. Hot meals served cold occasionally.

Former resident's family · 2020☆☆☆☆

I found everyone at Gross Assisted Living caring and compassionate during the time my Dad was there. They treated him and the rest of my family like Family....

Former resident's family · 2019★★★★★
Source: 7 Google reviews

State Inspection History

State Inspections

Source: MI Dept. of Licensing & Regulatory Affairs

4total
1deficiencies

Key Findings

The facility has a history of substantial compliance, with only one recorded deficiency regarding a faulty door lock in 2023, which was successfully corrected. Recent inspections show the facility is currently meeting all required state standards.

May 23, 2025Routine
CleanReport

No deficiencies found during this inspection.

Jun 20, 2023Routine
R 400.15403

Delayed egress lock on south staff entrance door failed to release.

Feb 12, 2016Other
CleanReport

No deficiencies found during this inspection.

Dec 26, 2014Routine
CleanReport

No deficiencies found during this inspection.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Gross Assisted Living LLC

Source: State licensing data

Contact

Get in Touch

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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