Maple Ridge Manor of Lowell
Limited public data on Maple Ridge Manor of Lowell. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 24 Google reviews
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What this means for your family
While many families praise the facility's aesthetics and end-of-life support, there are serious, recurring allegations regarding neglect and medication management in the memory care unit. We strongly advise you to conduct unannounced visits and ask specifically about the staff-to-resident ratio during evening and weekend shifts.
Google Reviews
Google Reviews
24 reviews on Google“Maple Ridge Manor receives high praise for its beautiful facility and compassionate care during end-of-life transitions. However, there are serious, conflicting reports regarding basic hygiene, medication management, and staffing levels in the memory care unit. Families should weigh the positive experiences of many against specific allegations of neglect and over-medication.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, clean, and well-maintained facility
- Compassionate end-of-life care
- Active and involved ownership/management
- Welcoming atmosphere for visitors
Concerns
- Inadequate staffing and neglect in memory care (mentioned by 2 reviewers)
- Poor medication management leading to adverse health outcomes (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1I noticed the facility has a very welcoming atmosphere; how do you ensure that same level of warmth and engagement for residents living in the memory care unit?
- 2Could you walk me through the specific protocols and oversight in place for medication management to ensure accuracy and resident safety?
- 3Given that you have 83 residents, how do you maintain consistent staffing levels throughout the day and night to ensure everyone receives timely support?
- 4I appreciate how involved the management team is here; how do you personally stay connected with families to address any concerns regarding their loved one's daily care?
- 5What does a typical day look like for residents in terms of social activities and opportunities to stay active within the community?
- 6In the event of a medical concern or emergency, what is your process for communicating with family members and coordinating with outside healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“When the end came they did so much to help not only Dad, but also family and friends who came to say goodbye.”
“Residents are often left unattended and uncared for. There have been numerous accounts where residents have spent hours in soiled briefs waiting for a caregiver to do the basic daily care routine that they pay for.”
“In 4 weeks she was over medicated to the point she had seizers and possibly dystonia. Went from walking and talking to in a wheelchair.”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
The most recent renewal inspection from March 2024 identified a single deficiency regarding food safety and storage practices in the kitchen. All other reviewed reports indicate the facility has historically met substantial compliance with state licensing standards.
Mar 7, 2024Routine
In the walk-in refrigerator, several opened and stored food items were not labeled or dated, making it unknown how long they had been stored. Additionally, scoops were left in a flour bin and a food storage bin.
Jun 24, 2021OtherCleanReport
No deficiencies found during this inspection.
Sep 4, 2020RoutineCleanReport
No deficiencies found during this inspection.
Ownership & Operations
Who Operates This Facility
Maple Ridge Manor of Lowell Land Holdings, LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit mapleridgemanor.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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