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Nursing HomeMedicaid Top Rated

Maple Lawn Medical Care Facility

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

50 Sanderson Lane, Coldwater, MI 49036114 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.5/5

based on 76 Google reviews

5
4
3
2
1

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What this means for your family

Maple Lawn is highly regarded for its clean environment and dedicated nursing staff, making it a strong candidate for long-term care. However, because one reviewer reported a significant communication breakdown during a crisis, we recommend that families establish clear points of contact with the administration upon admission to ensure expectations for updates are met.

Google Reviews

Google Reviews

76 reviews on Google
Maple Lawn Medical Care Facility receives overwhelmingly positive feedback from families who praise the cleanliness of the building and the compassionate, attentive nature of the nursing and CNA staff. While the vast majority of reviews are highly favorable, one recent report highlights a severe conflict regarding communication and staff professionalism during a difficult end-of-life situation.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean10.0Activities8.0MedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Clean, well-maintained facility
  • Compassionate and attentive nursing staff
  • Efficient and supportive administration
  • Active engagement with residents and families

Concerns

  • Poor communication and unprofessional conduct by nursing staff and supervisors

Rating Trends

Tap a year to see what changed

234'17(2)'19(14)'21(8)'23(5)'26(1)

Distribution · 56 analyzed

5
44
4
5
3
1
2
1
1
5

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1It's wonderful to see how clean and well-maintained the facility is; what are your protocols for ensuring the common areas stay this inviting for residents?
  • 2We've noticed how much families appreciate the active engagement with residents here; what kind of daily activities or social outings do you have planned for the upcoming month?
  • 3With such a high rating for staffing, how do you ensure that the nursing team maintains that level of attentive care during busy shift changes?
  • 4How does the administration ensure that communication between the nursing supervisors and family members remains clear and consistent?
  • 5In the event of a medical emergency during the night, what is the specific process for notifying the family and coordinating care?
  • 6Since the administration is known for being so supportive, how do you handle any specific concerns or feedback that a family might have regarding a resident's care plan?

Personalized based on this facility's data


Key Review Excerpts

The Nursing staff always went the extra mile to meet her needs and wishes. It is obvious the staff care about their patients and develop relationships with them.

Long-term resident's family · 2018★★★★★

I absolutely love the staff here! My grandpa has been in amazing hands! I’m truly thankful for them! Jocelyn on the rehab floor is absolutely amazing and truly cares about the residents!

Long-term resident's family · 2023★★★★★

Both my mom (8 3/4 years in ML) and my dad(8 mon in ML) received the best of care by loving, caring employees. The administration is incredibly efficient and understanding of the needs of the residents and family.

Long-term resident's family · 2022★★★★★
Source: 76 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.97hrs
OK
Registered nurses for medical care
Total Nursing
4.74hrs
OK
All nurses + aides combined
Staff Turnover
24%
Lower is better (< 30% = good)
RN Turnover
23%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

7

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.5%
Better than Avg
Here
0.5%
US
12.1%
MI
4.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility20.7%
Worse than Avg
Here
20.7%
US
14.4%
MI
11.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility11.2%
Better than Avg
Here
11.2%
US
19.5%
MI
19.5%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.6%
Worse than Avg
Here
26.6%
US
19.4%
MI
20.2%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility18.7%
Worse than Avg
Here
18.7%
US
15.3%
MI
13.1%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.0%
Better than Avg
Here
99.0%
US
93.4%
MI
95.2%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.2%
Better than Avg
Here
89.2%
US
81.8%
MI
83.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility84.8%
Better than Avg
Here
84.8%
US
79.8%
MI
79.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.9%
Better than Avg
Here
0.9%
US
1.6%
MI
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (9.8)
4 complaint-triggered

Maple Lawn Medical Care Facility has ongoing issues with fire safety systems, resident rights, and medication management, with problems recurring across multiple surveys despite reported corrections. Families have filed complaints leading to findings of inadequate dementia care and abuse/neglect reporting failures. While the facility claims to correct deficiencies, the pattern of repeated fire safety violations and persistent care quality concerns suggests systematic issues that may affect resident safety and wellbeing.

Aug 27, 2025Routine
6
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0628Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0605Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

Jun 18, 2025Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Sep 6, 2024Complaint
1
0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Aug 15, 2024Routine
12
0918Potential for harm · Widespread

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0880Potential for harm · WidespreadCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0725Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

0341Potential for harm · PatternCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Nov 15, 2023Complaint
2
0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Jun 28, 2023Routine
12
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0572Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents a notice of rights, rules, services and charges.

0574Potential for harm · PatternCorrected

Resident Rights Deficiencies

The resident has the right to receive notices in a format and a language he or she understands.

0585Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maple Lawn Medical Care Facility

Organization Type

government

Ownership & Management

Key personnel

Cowden, DonnaManaging Control - Governing BodyRoper, SaraManaging Control - Governing BodyWeigt, StevenManaging Control - Governing BodySabaitis, JayneOfficer / DirectorSabaitis, JayneManager
Source: Medicare provider data

Contact

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References & Resources

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