Maple Healthcare Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 5 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- High staff turnover (68%)
- High RN turnover (75%)
Bottom 25% in CA · Critically understaffed (RN) · Above recommended total nurse staffing · Worst in HELENE MAYER chain · $176,644 in fines · Abuse citation
What this means for your family
The facility shows promise in its rehabilitation capabilities and administrative support for new admissions. However, the recent and severe allegations of management mistreating frontline staff are a major red flag that requires direct investigation by families during site visits.
Google Reviews
Google Reviews
5 reviews on Google“Families seeking rehabilitation services may find comfort in the professional admissions process and supportive administration described by some users. However, there are extremely serious allegations regarding a toxic work environment and verbal abuse of nursing staff by management that could impact the quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Supportive administration and marketing staff
- Effective rehabilitation for hip fractures
- Comfortable admissions process
Concerns
- Management mistreating nursing staff (CNAs)
Rating Trends
Tap a year to see what changed
Distribution · 11 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard great things about how smooth and comfortable the admissions process is here; what can we expect during those first few days of transition?
- 2Since we know your rehabilitation program is particularly effective for hip fractures, could you tell us more about how you support residents recovering from mobility issues?
- 3How does the administration work with the nursing staff to ensure the care team feels supported and well-prepared for their shifts?
- 4With the recent health inspection findings, what specific steps is the facility taking to address those deficiencies and improve care quality?
- 5In the event of a medical emergency during the night, what is the protocol for contacting the physician and notifying the family?
- 6What kind of daily activities or social outings do you have planned to keep the residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“This is the best choice I could have made to bring my loved one to. My uncle needed rehab due to a hip fracture and they definitely met the e standards.”
“I have personally witnessed CNA's walking out of their shift in tears. This should be investigated and I have already contacted the state.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
8
measures
6
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Maple Healthcare Center has serious recurring safety concerns with multiple families filing complaint reports that triggered inspections. The facility struggles most with accident prevention and safety hazards, medication management, and care planning. Recent deficiencies include abuse/neglect protection failures and medication errors, though all issues appear corrected after citation. Given the pattern of complaint-driven inspections and repeated safety violations, families should carefully evaluate this facility.
Mar 24, 2026Complaint1
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Feb 18, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 18, 2025Routine15
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Environmental Deficiencies
Ensure resident rooms hold no more than 4 residents; for new construction after November 28, 2016, rooms hold no more than 2 residents.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Jun 23, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 14, 2025Complaint1
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Jan 28, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Federal Penalties
Payment Denial
Jul 11, 2024
64-day denial
Fine
Jul 11, 2024
$53,645
Fine
Apr 25, 2024
$44,472
Payment Denial
Feb 29, 2024
20-day denial
Fine
Feb 29, 2024
$55,320
Fine
Jan 8, 2024
$3,418
Fine
Dec 18, 2023
$7,409
Fine
Jul 14, 2023
$12,380
Ownership & Operations
Who Operates This Facility
Maple Healthcare Center
for profit
Ownership & Management
Owners
Maple University Holdings, LLC
Owner · Organization
Bercovich, Ezequiel
Owner
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Aaron Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Abraham Mayer Dated Dec
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Akiva Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Aviva Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Talia Mayer Dated Decem
Owner · Organization
Helene Mayer 2007 Irrevocable Exempt Trust Fbo Zachary Mayer Dated Dec
Owner · Organization
Mmefsmdb Leaseholder LLC
Owner (parent company) · Organization
Gewirtz, Chonoch
Owner (parent company)
Horowicz, Sarah
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit hcai.ca.gov
Medicare data downloads
Original nursing home datasets
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