Mansfield Medical Lodge
Strong Medicare quality ratings; families often praise excellent physical and occupational therapy teams. Still worth an in-person visit.
based on 85 Google reviews
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What this means for your family
This facility is an excellent choice for rehabilitation, as the physical therapy team is consistently praised for helping patients regain mobility. However, families must remain vigilant regarding hygiene and response times, as multiple reviewers have noted issues with understaffing and neglected personal care.
Google Reviews
Google Reviews
85 reviews on Google“Families considering Mansfield Medical Lodge will find a facility with highly praised physical therapy and a warm, clean environment. While many reviewers celebrate the compassionate nursing and rehabilitation outcomes, there are recurring, serious reports of understaffing and neglect regarding hygiene and medication timing.”
Quality Themes
Tap a score for detailsStrengths
- Excellent physical and occupational therapy teams
- Clean and well-maintained facility
- Compassionate and attentive nursing staff
- Welcoming and professional admissions process
Concerns
- Understaffing leading to slow response times (mentioned by 5 reviewers)
- Neglect regarding personal hygiene and linen changes (mentioned by 4 reviewers)
- Inconsistency in medication administration (mentioned by 2 reviewers)
- Issues with communication from administration (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
The owner uses highly standardized, template-based responses that follow a repetitive structure. While they acknowledge the feedback, they rely on a scripted process of forwarding concerns to administration rather than addressing specific complaints.
Questions for Your Tour
- 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents to maintain mobility?
- 2With the facility being so well-maintained and clean, what is your routine for ensuring resident linens and personal hygiene needs are addressed daily?
- 3How does the nursing team manage medication administration to ensure everything is consistent and timely for every resident?
- 4What is the best way for our family to stay in regular contact with the administration regarding updates on our loved one's care?
- 5In the event of a medical emergency during the night, what is the protocol for notifying the family and providing immediate care?
- 6What kind of daily activities or social events do you have planned to keep the residents engaged and active in the community?
Personalized based on this facility's data
Key Review Excerpts
“The physical therapist are very knowledgeable and do everything they can to provide high quality patient ca”
“The level of neglect here is shocking and heartbreaking. Patients are left unattended for long periods of time, basic needs are ignored, and medical care is inconsistent at best.”
“I am a long term resident here and I receive excellent therapy, I could not stand nor walk when I admitted. 6 weeks of being here i can stand and take steps!”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
2
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints against this facility, resulting in deficiencies for wound care, care planning, medication management, and resident discharge procedures. The facility shows recurring problems with medication management and building safety systems across multiple surveys from 2022-2024. While all deficiencies have correction dates, the pattern of ongoing issues in core care areas and family complaints suggests potential quality concerns that warrant careful consideration during visits.
Dec 11, 2025Routine10
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Services Deficiencies
Have an externally vented heating system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Jun 4, 2025Complaint2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 25, 2024Complaint2
Resident Rights Deficiencies
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Aug 8, 2024Routine4
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Aug 8, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
May 19, 2023Routine7
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Federal Penalties
Fine
Sep 25, 2024
$6,032
Ownership & Operations
Who Operates This Facility
Decatur Hospital Authority
for profit
PMG OPCOMANSFIELD LLC
JONATHAN C TYNER
Chain Affiliation
Priority Management
38 facilities nationwide
Chain avg rating: 3.0/5 · Rank 6 of 19
Ownership & Management
Owners
Decatur Hospital Authority
Owner · Organization
Bauder, William
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Boulware, Douglas
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Boulware, Steven
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
85 reviews from families & visitors
Official Website
Visit mansfieldmedicallodge.com
Medicare data downloads
Original nursing home datasets
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