Manor, the
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 19 Google reviews

Watch Manor, the
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
While the facility receives some positive feedback regarding its management and cleanliness, the recurring reports of neglect, medication errors, and poor communication are serious red flags. We strongly advise families to conduct an unannounced visit and speak directly with current residents' families to verify the quality of daily care before making a decision.
Google Reviews
Google Reviews
19 reviews on Google“The Manor receives highly polarized feedback, with a significant number of negative reviews citing severe neglect, poor hygiene, and medication management failures. While some recent reviews offer brief, five-star ratings, they lack descriptive detail, whereas the negative reviews provide specific, concerning accounts of delayed assistance and inadequate medical care.”
Quality Themes
Tap a score for detailsStrengths
- Involved management team
- Clean facility environment
- Friendly staff members
Concerns
- Significant delays in hygiene assistance and basic resident care (mentioned by 2 reviewers)
- Inadequate medication management and medical oversight (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 20 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With a capacity of 90 residents, what is your current process for ensuring that each resident receives timely assistance with daily hygiene and personal care needs?
- 2I noticed the staffing rating is currently lower than the health inspection score; how do you manage your staffing levels to ensure consistent care throughout the day and night?
- 3Could you walk me through your specific protocols for medication management and how you ensure accuracy and oversight for residents with complex health needs?
- 4I read that your management team is very involved; how do you facilitate communication with families so we stay updated on our loved one's daily well-being and any changes in their care?
- 5What kind of daily activities or social programs do you offer to keep residents engaged and active within the facility?
- 6How does your nursing team handle medical emergencies or urgent health changes, and what is your process for notifying family members when these situations arise?
Personalized based on this facility's data
Key Review Excerpts
“My sister was admitted there for 3 weeks of physical therapy. So far she’s been taken to the ER because of their inexperience with removing a catheter. She was sick for four days before someone thought to administer a Covid test.”
“This facility is an absolute awful place to watch over your family members. Everyone there, including the director, treated my grandmother horribly and lied about many things.”
“If I could I give zero stars the aids don't care about the residents my wife told them her dad had a accident at the the restaurant and he wanted to be cleaned up they said they would after the outher residents come in from there smoke break 4hours later they finally done it”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents whose walking got worse
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents who lost too much weight
Residents needing more daily help over time
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
The Manor has a pattern of recurring deficiencies across multiple care areas, with 33 violations found over three surveys, though all issues were reportedly corrected by the facility. The most frequent problem areas include medication management (appearing in all three surveys), fire safety and building systems, and care planning and quality oversight. While the facility has provided correction dates for each deficiency, families should note the persistent nature of medication errors and safety concerns that have required repeated corrections across different inspection periods.
Apr 18, 2025Routine5
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Mar 1, 2024Routine19
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Resident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies
Provide care or services that was trauma informed and/or culturally competent.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 5, 2022Routine9
Smoke Deficiencies
Have an alternate power supply for its alarm system.
Egress Deficiencies
Install proper backup exit lighting.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Ownership & Operations
Who Operates This Facility
Manor, the
for profit
Chain Affiliation
Circle B Enterprises
36 facilities nationwide
Chain avg rating: 2.3/5 · Rank 14 of 29
Ownership & Management
Owners
Circle B Enterprises Holding Company INC
Owner · Organization
Bedell, Bryan
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
19 reviews from families & visitors
Official Website
Visit themanorpb.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Aspire Senior Living Poplar Bluff
< 1 miNursing Home · Poplar Bluff, MO
Cedargate Health Care Center
1.6 miNursing Home · Poplar Bluff, MO
Oakdale Care Center
1.9 miNursing Home · Poplar Bluff, MO
Westwood Hills Health & Rehabilitation Center
4.3 miNursing Home · Poplar Bluff, MO