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Nursing HomeMedicaid

Aspire Senior Living Poplar Bluff

Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.

3001 May Street, Poplar Bluff, MO 6390183 bedsLicensed & Active
3/5
Medicare
Inspection
Quality
Staffing
Google rating
2.9/5

based on 15 Google reviews

Aspire Senior Living Poplar Bluff Nursing Home in Poplar Bluff, MO — Street View
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What this means for your family

Given the recurring and extremely serious allegations of medical neglect and poor communication in recent years, we strongly advise families to exercise extreme caution. If you are considering this facility, we recommend requesting a meeting with the Director of Nursing to discuss their clinical oversight protocols and checking the latest state inspection reports for any deficiencies related to resident care.

Google Reviews

Google Reviews

15 reviews on Google
ASPIRE SENIOR LIVING POPLAR BLUFF receives deeply polarized feedback, with some families praising the cleanliness and staff efforts, while others report catastrophic failures in medical care. Multiple families have alleged severe neglect, including untreated infections, pressure sores, and a lack of responsiveness to medical emergencies leading to patient deaths. Prospective families should be aware of these serious allegations regarding clinical oversight and communication.

Quality Themes

Tap a score for details
FoodN/AStaff2.0Clean5.0ActivitiesN/AMeds1.0Memory5.0Comms1.0ValueN/A

Strengths

  • Clean and well-maintained facility
  • Spacious private rooms
  • Generally caring staff (noted in older reviews)

Concerns

  • Severe medical neglect leading to hospitalization or death (mentioned by 3 reviewers)
  • Unpleasant odors in the facility (mentioned by 2 reviewers)
  • Poor communication and rude staff interactions (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'21(2)'23(1)'25(1)'26(3)

Distribution · 16 analyzed

5
6
4
1
3
0
2
1
1
8

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With the spacious private rooms you have here, how do you help residents make the space feel like their own personal home?
  • 2What specific protocols do you have in place to ensure medication is administered accurately and on schedule every day?
  • 3How does the nursing team communicate important health updates or changes in condition to family members to ensure we are always in the loop?
  • 4Can you walk me through the steps the staff takes when a medical emergency occurs after hours or during the night?
  • 5What kind of daily activities or social outings are planned to keep residents engaged and connected with one another?
  • 6What steps is the facility currently taking to address recent staffing levels and ensure there is plenty of attentive care available for every resident?

Personalized based on this facility's data


Key Review Excerpts

First appears super clean. The air smelled clean. Private rooms with a complete bathroom. The rooms are spacious. This place is a gem.

Visitor · 2022★★★★★

The employees are generally caring and helpful. The food is good. The staff genuinely care and try to accommodate the resident's wishes.

Long-term resident's family · 2017★★★★

After I told her she was one of a kind she said no I wasn't and hung up on me. This is the worst nursing home I've ever experienced

Resident's family · 2023☆☆☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.42hrs
56%
Registered nurses for medical care
Total Nursing
3.49hrs
85%
All nurses + aides combined

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
1/ 5
Better Than Avg

6

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
🚶

Residents whose walking got worse

↓ Lower is better
This Facility48.4%
Worse than Avg
Here
48.4%
US
15.3%
MO
18.9%
Butler
14.2%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility37.2%
Worse than Avg
Here
37.2%
US
19.5%
MO
25.4%
Butler
24.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
14.4%
MO
19.1%
Butler
13.6%
😔

Residents with depression symptoms

↓ Lower is better
This Facility3.8%
Better than Avg
Here
3.8%
US
12.1%
MO
16.7%
Butler
17.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility26.1%
Worse than Avg
Here
26.1%
US
19.4%
MO
17.9%
Butler
23.4%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility88.0%
Mixed vs Avgs
Here
88.0%
US
93.4%
MO
84.4%
Butler
91.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility86.3%
Better than Avg
Here
86.3%
US
81.8%
MO
65.9%
Butler
80.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.4%
Worse than Avg
Here
2.4%
US
1.6%
MO
2.2%
Butler
1.8%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
Above state avg (12.0)
4 complaint-triggered

This facility has persistent problems across multiple care areas, with families filing complaints that triggered federal investigations. The most recurring issues involve medication management, infection control, and safety hazards like blocked exits and improper electrical systems. While the facility corrects deficiencies when cited, the same problems reappear in subsequent surveys, suggesting ongoing operational challenges that prospective families should carefully evaluate during visits.

Mar 2, 2026Complaint
1
0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Sep 9, 2025Complaint
1
0658Potential for harm · IsolatedResolved (past non-compliance)

Resident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

Jan 9, 2025Routine
10
0211Potential for harm · WidespreadCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0604Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0838Potential for harm · IsolatedCorrected

Administration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Jan 9, 2025Complaint
2
0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Dec 1, 2023Routine
17
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0223Potential for harm · WidespreadCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0372Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0814Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0882Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

0909Potential for harm · IsolatedCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0921Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Jun 17, 2022Routine
17
0727Potential for harm · WidespreadCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0271Potential for harm · WidespreadCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0324Potential for harm · WidespreadCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0343Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0584Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0678Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0578Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0698Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0868Potential for harm · IsolatedCorrected

Administration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Ownership & Operations

Who Operates This Facility

Owner / Operator

Aspire Senior Living Poplar Bluff

Organization Type

for profit

Chain Affiliation

Chain Name

Aspire Senior Living

Chain Size

16 facilities nationwide

Chain avg rating: 2.5/5 · Rank 37 of 56

Ownership & Management

Owners

Chp Snf Opco Holdings LLC

Owner · Organization

Chp Snf Holdings LLC

Owner (parent company) · Organization

Chp Snfco LLC

Owner (parent company) · Organization

Brody, Michael

Owner (parent company)

Brown, Barbara

Owner (parent company)

Brown, Daniel

Owner (parent company)

Eickhoff, Pamela

Owner (parent company)

Leipham, Michelle

Owner (parent company)

Shevlyagin, Victor

Owner (parent company)

Stadtmueller, David

Owner (parent company)

Key personnel

Caldwell, FredManaging Control - Governing BodyTramel, TaraManaging Control - Governing BodyBrown, DanielManagerCaldwell, FredManagerEickhoff, PamelaManager
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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