Manassas Health and Rehab Center
Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.
based on 171 Google reviews

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What this means for your family
This facility has a strong reputation for physical therapy and administrative support, making it a viable option for short-term rehab. However, families should be aware of recurring reports regarding weekend staffing gaps and slow response times; we recommend visiting during off-hours to observe the environment firsthand and asking specifically about their weekend care protocols.
Google Reviews
Google Reviews
171 reviews on Google“Manassas Health and Rehab Center receives polarized feedback, with many families praising the facility's cleanliness, friendly administrative staff, and effective rehabilitation therapy teams. However, a significant number of reviewers report serious concerns regarding inconsistent care, particularly on weekends, as well as issues with responsiveness, hygiene, and communication from nursing staff.”
Quality Themes
Tap a score for detailsStrengths
- Effective physical and occupational therapy
- Clean and well-maintained facility
- Responsive administrative and admissions staff
- Compassionate and dedicated nursing staff (in specific units)
Concerns
- Inconsistent care and staffing shortages on weekends (mentioned by 6 reviewers)
- Slow response to call buttons and patient needs (mentioned by 5 reviewers)
- Poor communication regarding medical status and discharge planning (mentioned by 4 reviewers)
- Hygiene and cleanliness issues (urine odors, soiled linens) (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 177 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that your administrative team is very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
- 2Given that some families have noted challenges with weekend staffing levels, what steps are you taking to ensure consistent care and responsiveness during those times?
- 3How does your nursing team manage the process of updating families on medical status changes to ensure we are always kept in the loop?
- 4With the facility having a 3-star CMS staffing rating, what is your current strategy for managing call-button response times, especially during busy shifts?
- 5To address concerns regarding facility hygiene, what is your daily protocol for monitoring room cleanliness and laundry management?
- 6Since your physical and occupational therapy programs are highly regarded, how are these sessions integrated into a resident's daily routine to keep them active and engaged?
Personalized based on this facility's data
Key Review Excerpts
“The therapy team was outstanding—they created a personalized plan for his recovery and motivated him every step of the way.”
“The care my mom is receiving on a daily basis, 24/7 is more than I could have prayed for and expected.”
“The weekend staff seems to ignore job responsibilities when the Administrative staff is not there.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
5
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families filed complaints that triggered 7 deficiencies, including serious concerns about abuse protection and resident safety, with one recent discharge issue remaining uncorrected. The facility has recurring problems with respiratory care, care planning, and communication with families about resident conditions. While most violations have been corrected, the pattern of complaints and repeat issues in essential care areas suggest families should carefully evaluate whether this facility meets their standards for quality care.
Jan 22, 2026Routine8
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Jan 22, 2026Complaint1
Resident Rights Deficiencies
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.
Feb 13, 2024Complaint6
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Mar 10, 2022Routine5
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Mar 5, 2021Routine7
Administration Deficiencies
Provide timely, quality laboratory services/tests to meet the needs of residents.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Federal Penalties
Fine
Feb 13, 2024
$8,188
Fine
Feb 13, 2024
$8,188
Ownership & Operations
Who Operates This Facility
Manassas Health and Rehab Center
for profit
Chain Affiliation
Commonwealth Care of Roanoke
12 facilities nationwide
Chain avg rating: 3.6/5 · Rank 9 of 12
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
171 reviews from families & visitors
Official Website
Visit commonwealth-care.com
Medicare data downloads
Original nursing home datasets
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