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Nursing HomeMedicaid

Manassas Health and Rehab Center

Strong Medicare quality ratings; families often praise effective physical and occupational therapy. Still worth an in-person visit.

8575 Rixlew Lane, Manassas, VA 20109120 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 171 Google reviews

5
4
3
2
1
Manassas Health and Rehab Center Nursing Home in Manassas, VA — Street View
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What this means for your family

This facility has a strong reputation for physical therapy and administrative support, making it a viable option for short-term rehab. However, families should be aware of recurring reports regarding weekend staffing gaps and slow response times; we recommend visiting during off-hours to observe the environment firsthand and asking specifically about their weekend care protocols.

Google Reviews

Google Reviews

171 reviews on Google
Manassas Health and Rehab Center receives polarized feedback, with many families praising the facility's cleanliness, friendly administrative staff, and effective rehabilitation therapy teams. However, a significant number of reviewers report serious concerns regarding inconsistent care, particularly on weekends, as well as issues with responsiveness, hygiene, and communication from nursing staff.

Quality Themes

Tap a score for details
Food6.0Staff5.0Clean7.0Activities8.0Meds3.0Memory7.0Comms4.0ValueN/A

Strengths

  • Effective physical and occupational therapy
  • Clean and well-maintained facility
  • Responsive administrative and admissions staff
  • Compassionate and dedicated nursing staff (in specific units)

Concerns

  • Inconsistent care and staffing shortages on weekends (mentioned by 6 reviewers)
  • Slow response to call buttons and patient needs (mentioned by 5 reviewers)
  • Poor communication regarding medical status and discharge planning (mentioned by 4 reviewers)
  • Hygiene and cleanliness issues (urine odors, soiled linens) (mentioned by 4 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(6)'18(17)'20(1)'22(32)'24(34)'26(14)

Distribution · 177 analyzed

5
136
4
13
3
1
2
1
1
26

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed that your administrative team is very active in responding to feedback online; how do you use that family input to improve daily operations and communication?
  • 2Given that some families have noted challenges with weekend staffing levels, what steps are you taking to ensure consistent care and responsiveness during those times?
  • 3How does your nursing team manage the process of updating families on medical status changes to ensure we are always kept in the loop?
  • 4With the facility having a 3-star CMS staffing rating, what is your current strategy for managing call-button response times, especially during busy shifts?
  • 5To address concerns regarding facility hygiene, what is your daily protocol for monitoring room cleanliness and laundry management?
  • 6Since your physical and occupational therapy programs are highly regarded, how are these sessions integrated into a resident's daily routine to keep them active and engaged?

Personalized based on this facility's data


Key Review Excerpts

The therapy team was outstanding—they created a personalized plan for his recovery and motivated him every step of the way.

Rehab patient's spouse · 2026★★★★★

The care my mom is receiving on a daily basis, 24/7 is more than I could have prayed for and expected.

Memory care family member · 2023★★★★★

The weekend staff seems to ignore job responsibilities when the Administrative staff is not there.

Long-term resident's family · 2019★★★★★
Source: 171 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.50hrs
66%
Registered nurses for medical care
Total Nursing
3.58hrs
87%
All nurses + aides combined
Staff Turnover
30%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
5/ 5
Better Than Avg

12

measures

Worse Than Avg

5

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility28.2%
Worse than Avg
Here
28.2%
US
15.5%
VA
14.2%
😔

Residents with depression symptoms

↓ Lower is better
This Facility5.5%
Better than Avg
Here
5.5%
US
12.1%
VA
16.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.4%
Better than Avg
Here
99.4%
US
93.4%
VA
91.0%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
VA
94.0%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility18.9%
Worse than Avg
Here
18.9%
US
14.4%
VA
15.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
19.4%
VA
22.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility94.4%
Better than Avg
Here
94.4%
US
79.8%
VA
73.6%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.4%
Better than Avg
Here
91.4%
US
81.8%
VA
73.9%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Worse than Avg
Here
1.9%
US
1.6%
VA
1.2%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

9deficiencies
2penalties
Near state avg (14.5)
7 complaint-triggered
$16,376 in fines

Families filed complaints that triggered 7 deficiencies, including serious concerns about abuse protection and resident safety, with one recent discharge issue remaining uncorrected. The facility has recurring problems with respiratory care, care planning, and communication with families about resident conditions. While most violations have been corrected, the pattern of complaints and repeat issues in essential care areas suggest families should carefully evaluate whether this facility meets their standards for quality care.

Jan 22, 2026Routine
8
0814Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0679Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0688Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

0697Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

Jan 22, 2026Complaint
1
0627Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Feb 13, 2024Complaint
6
0600Actual harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0695Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0552Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0726Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Mar 10, 2022Routine
5
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0698Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Mar 5, 2021Routine
7
0770Potential for harm · WidespreadCorrected

Administration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0580Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Federal Penalties

Fine

Feb 13, 2024

$8,188

Fine

Feb 13, 2024

$8,188

Ownership & Operations

Who Operates This Facility

Owner / Operator

Manassas Health and Rehab Center

Organization Type

for profit

Chain Affiliation

Chain Name

Commonwealth Care of Roanoke

Chain Size

12 facilities nationwide

Chain avg rating: 3.6/5 · Rank 9 of 12

Ownership & Management

Key personnel

Whittington, KatelynW-2 Managing EmployeeAlesantrino, JoeOfficer / DirectorPetrine, DeborahOfficer / DirectorCommonwealth Care of Roanoke INCManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

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