Mala Strana Care & Rehabilitation Center
Strong Medicare quality ratings; families often praise warm, friendly, and professional nursing staff. Still worth an in-person visit.
based on 59 Google reviews
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What this means for your family
Mala Strana is highly regarded for its clean environment and dedicated staff, making it a strong candidate for many families. However, given recent feedback, we recommend touring the specific room your loved one would occupy to ensure it meets your space requirements and asking management about their policies for tracking personal belongings.
Google Reviews
Google Reviews
59 reviews on Google“Mala Strana Care & Rehabilitation Center generally receives high praise for its clean, home-like environment and friendly, attentive staff. While many families report positive experiences with rehab and assisted living, some recent concerns have been raised regarding room space, personal property management, and occasional staffing shortages during busy periods.”
Quality Themes
Tap a score for detailsStrengths
- Warm, friendly, and professional nursing staff
- Clean, well-maintained, and home-like facility
- Spacious, pleasant room environments
- Effective communication with family members
Concerns
- Occasional staffing shortages during busy times (mentioned by 2 reviewers)
- Inadequate space in shared rooms (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 60 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have 69 residents, how do you ensure consistent care coverage during peak times of the day to maintain the high level of attention your staff is known for?
- 2I noticed you have some shared room layouts; could you show us how you maximize the space to ensure both residents feel comfortable and have enough privacy?
- 3We appreciate that you actively engage with feedback online; how does that open line of communication translate to how you keep families updated on a daily basis?
- 4With your 4-star staffing and health inspection ratings, what specific protocols do you have in place to ensure those standards are maintained during emergency medical situations?
- 5What kind of daily activities or social programs do you offer that really help residents feel at home and connected to the rest of the community?
- 6Since you have a 4.6-star reputation for a warm and friendly environment, how do you foster that culture among new staff members joining the team?
Personalized based on this facility's data
Key Review Excerpts
“The staff here is wonderful and very helpful. The only issue I've witnessed is sometimes they don't have enough staff when thing get real busy.”
“Taking good care of my husband. Keeping me informed about everything. Nice & clean & great people who work there.”
“The atmosphere of the facility was calm. It smelled very fresh. Residents seemed content. My mom seemed content. Familiar faces working and didn't appear stressed out.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
measures
Residents on anti-anxiety or sleep medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents who fell and were seriously hurt
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of complaint-triggered deficiencies, with families filing reports that led to 9 of 18 total violations across recent surveys. Key problem areas include resident rights violations (failing to honor dignity and communication rights), reporting failures for suspected abuse or neglect, and inadequate care delivery. While the facility has correction dates for all deficiencies, the recurring issues with resident rights and abuse reporting, plus recent safety hazards, warrant careful scrutiny during any visit.
Apr 15, 2026Routine2
Egress Deficiencies
Install emergency lighting that can last at least 1 1/2 hours.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Aug 6, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
May 21, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
May 21, 2025Routine3
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 14, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Mar 14, 2024Complaint1
Resident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
Ownership & Operations
Who Operates This Facility
Mala Strana Care & Rehabilitation Center
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 2 of 45
Ownership & Management
Owners
Hml LLC
Owner · Organization
Nij LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Arem, Jeffrey
Owner
Stern, William
Owner
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Muencz, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
59 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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