Majestic Care of Flushing AL
Families consistently rate this highly — reviewers highlight compassionate and friendly nursing staff. Schedule a visit to confirm the fit.
based on 31 Google reviews
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What this means for your family
While many families report a positive experience with the rehab and activity teams, the recurring reports of hygiene neglect and slow response times are concerning. We strongly recommend that you conduct an unannounced visit during a weekend or evening shift to observe staffing levels and response times for yourself before making a decision.
Google Reviews
Google Reviews
31 reviews on Google“Majestic Care of Flushing receives polarized feedback, with many families praising the compassionate staff and effective rehabilitation services, while others report serious concerns regarding neglect and hygiene. While some visitors highlight a clean, welcoming environment, multiple critical reviews allege issues with call light response times, missing personal items, and poor communication regarding medical needs. Families should carefully weigh the positive reports of personalized care against the specific accounts of inconsistent attention to resident hygiene and medical management.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and friendly nursing staff
- Effective rehabilitation and therapy services
- Clean and well-maintained facility environment
- Engaging activities and family-oriented events
Concerns
- Inconsistent quality of care and staff responsiveness (mentioned by 4 reviewers)
- Poor hygiene management and lack of regular resident checks (mentioned by 3 reviewers)
- Missing personal items and clothing (mentioned by 2 reviewers)
- Communication failures regarding medical orders and resident needs (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 62 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1With your focus on family-oriented events, how do you keep families updated on changes in a resident's medical needs or daily care plan?
- 2Since therapy services are a strength here, how do you coordinate those sessions with the daily activity schedule to ensure residents stay engaged?
- 3What specific protocols do you have in place to ensure consistent hygiene checks and regular monitoring for residents throughout the day and night?
- 4How do you manage personal belongings and laundry for residents to ensure that items are tracked and returned properly?
- 5Given the focus on medication management, could you walk me through your process for ensuring accuracy and timely administration for residents?
- 6How does your team ensure that communication remains consistent and responsive, especially when there are updates to medical orders?
Personalized based on this facility's data
Key Review Excerpts
“The staff was very friendly and helpful”
“The nursing staff treated him with dignity and respect. He enjoyed their interaction very much. The administrator, Darwin, is amazing.”
“Staff is horrible my mom has dementia and her teeth were broken... they leave the clients pissy wet nobody check on them every 2 hours to see if they are wet”
State Inspection History
State Inspections
Source: MI Dept. of Licensing & Regulatory Affairs
Key Findings
A special investigation in June 2024 identified serious concerns regarding a resident's care, including dehydration, skin wounds, and physical roughness by staff. While recent renewal inspections show the facility is in substantial compliance, families should be aware of the documented history of neglectful care during a respite stay.
Nov 18, 2025RoutineCleanReport
No deficiencies found during this inspection.
Jun 24, 2024Complaint
Resident of Concern (ROC) received inappropriate care during respite stay, resulting in dehydration, a 50-cent sized wound on the scrotum, and loss of mobility (becoming bedbound). Resident's daughter reported skin excoriation in the groin area due to infrequent changes of incontinence briefs and noted the resident felt staff were 'rough' with him.
Feb 26, 2024RoutineCleanReport
No deficiencies found during this inspection.
Sep 1, 2021Other
Technical assistance was provided to the applicant regarding Public Health Code Act 368 of 1978 and administrative rule requirements.
Ownership & Operations
Who Operates This Facility
Flushing AL Operations LLC
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit majesticcare.com
Medicare data downloads
Original nursing home datasets
MI LARA — View Official Record
Public-record source of inspection history and licensure data shown on this page
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