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Nursing HomeMedicaid Investigative

Maison De Lafayette

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

2707 Kaliste Saloom Road, Lafayette, LA 70508189 bedsLicensed & Active
1/5
Medicare
Inspection
Quality
Staffing
Google rating
3.6/5

based on 71 Google reviews

5
4
3
2
1
Maison De Lafayette Nursing Home in Lafayette, LA — Street View
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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (2/5 stars)
  • Low staffing rating (2/5 stars)
  • Above-median deficiencies (17 vs median 7)
  • High staff turnover (69%)
  • High RN turnover (78%)

Below average in LA · Critically understaffed (RN) · $25,838 in fines

Source: Medicare data

What this means for your family

While the facility offers a clean environment and engaging activities, the recent surge of negative reports regarding neglect and poor communication is concerning. Families should conduct an unannounced visit and specifically ask for a tour of the dementia unit to observe staff-to-resident interaction levels before making a decision.

Google Reviews

Google Reviews

71 reviews on Google
Maison de Lafayette receives highly polarized feedback, with a significant number of recent five-star reviews contrasting sharply with serious allegations of neglect and poor management. While some families praise the facility's cleanliness and friendly staff, others report critical issues including inadequate staffing, poor dementia care, and a lack of communication regarding medical needs.

Quality Themes

Tap a score for details
Food3.0Staff5.0Clean6.0Activities9.0MedsN/AMemory2.0Comms2.0Value2.0

Strengths

  • Clean and well-maintained facility
  • Friendly and welcoming front-desk staff
  • Engaging activities and live music events
  • Compassionate care for some long-term residents

Concerns

  • Inadequate staffing and slow response times (mentioned by 6 reviewers)
  • Poor communication and administrative disorganization (mentioned by 5 reviewers)
  • Lack of specialized dementia care training (mentioned by 3 reviewers)
  • Unsanitary conditions and unpleasant odors (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'16(1)'18(2)'21(3)'24(8)'26(5)

Distribution · 75 analyzed

5
47
4
2
3
0
2
0
1
26
28 reviews posted between Jul 27, 2025Jul 29, 2025 · 27 were 5-star

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1Given the facility's size of 189 residents, what specific steps are you taking to improve staff response times and ensure residents receive timely assistance?
  • 2I noticed some feedback regarding communication; what is the standard process for families to receive regular updates on their loved one's care and status?
  • 3Since memory care is a specialized area, could you describe the specific training and certifications your staff members receive to support residents with dementia?
  • 4What protocols are in place to maintain high standards of cleanliness and air quality throughout the common areas and resident rooms?
  • 5I see you host live music and engaging events; could you walk me through a typical weekly activity schedule for someone who enjoys social interaction?
  • 6How does your nursing team coordinate with local hospitals or emergency services to ensure seamless care if a resident’s health needs change suddenly?

Personalized based on this facility's data


Key Review Excerpts

My patient has Dementia and it is very clear that no one in this place has been trained on how to deal with patients with Dementia.

Memory care family member · 2026☆☆☆☆

The facility was remarkably clean, while everyone I encountered was pleasantly welcoming. From the housekeeper to administration everyone was knowledgeable and helpful with my many questions.

Visitor · 2024★★★★★

They didn’t do any therapy on her leg till 5 weeks in and it was a constant pain trying to get information out of them. They never updated us with her conditions and the nurses neglected her.

Long-term resident's family · 2025☆☆☆☆
Source: 71 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.16hrs
21%
Registered nurses for medical care
Total Nursing
3.51hrs
86%
All nurses + aides combined
Staff Turnover
74%
Lower is better (< 30% = good)
RN Turnover
82%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
2/ 5
Better Than Avg

3

measures

Worse Than Avg

10

measures

Mixed Results

4

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility27.3%
Worse than Avg
Here
27.3%
US
14.4%
LA
19.0%
Lafayette
16.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility28.0%
Worse than Avg
Here
28.0%
US
19.4%
LA
16.5%
Lafayette
15.9%
😔

Residents with depression symptoms

↓ Lower is better
This Facility13.3%
Worse than Avg
Here
13.3%
US
12.1%
LA
2.1%
Lafayette
6.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility84.1%
Worse than Avg
Here
84.1%
US
93.4%
LA
92.8%
Lafayette
89.2%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.6%
Mixed vs Avgs
Here
15.6%
US
15.5%
LA
22.8%
Lafayette
20.1%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility21.3%
Worse than Avg
Here
21.3%
US
15.3%
LA
20.1%
Lafayette
18.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility33.6%
Worse than Avg
Here
33.6%
US
79.8%
LA
76.2%
Lafayette
75.1%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility40.6%
Worse than Avg
Here
40.6%
US
81.8%
LA
84.8%
Lafayette
73.3%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility2.5%
Mixed vs Avgs
Here
2.5%
US
1.6%
LA
3.3%
Lafayette
2.5%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

12deficiencies
1penalties
Above state avg (8.3)
13 complaint-triggered
$25,838 in fines

Maison de Lafayette shows concerning patterns with families filing complaints that triggered 14 deficiencies, including issues with resident abuse protection, inappropriate physical restraints, and inadequate nursing staffing. The facility has persistent problems with care planning, treatment delivery, and nutrition services that appear repeatedly across multiple years. While the facility has correction dates for all violations, the recurring nature of deficiencies in fundamental care areas warrants careful consideration during visits.

Dec 16, 2025Complaint
1
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Aug 13, 2025Routine
11
0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0568Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

0585Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0812Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

May 14, 2025Complaint
3
0628Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Apr 3, 2025Complaint
2
0636Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Jun 12, 2024Routine
14
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0584Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

0644Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0800Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

0802Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

0839Potential for harm · IsolatedCorrected

Administration Deficiencies

Employ staff that are licensed, certified, or registered in accordance with state laws.

0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Apr 4, 2024Complaint
1
0604Potential for harm · PatternCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Federal Penalties

Fine

Aug 30, 2023

$14,518

Ownership & Operations

Who Operates This Facility

Owner / Operator

Maison De Lafayette

Organization Type

for profit

Ownership & Management

Owners

Mcpherson, William

Owner

15%

Moody, Charles

Owner

78%

Key personnel

Moody, CharlesManager
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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