Cornerstone at the Ranch
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 34 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (10 vs median 7)
Bottom 25% in LA · Worst in PARAMOUNT HEALTHCARE CONSULTANTS chain · $128,349 in fines
What this means for your family
While some families report a positive, long-term experience, there is a recurring pattern of critical neglect, specifically regarding slow response times to call buttons and poor communication during health crises. We strongly advise visiting frequently and unannounced to monitor the quality of care, and explicitly asking the administration how they handle medical updates and emergency notifications.
Google Reviews
Google Reviews
34 reviews on Google“Cornerstone at the Ranch receives highly polarized feedback, with some families praising the facility as a loving, attentive home while others report severe neglect and communication failures. Recurring criticisms focus on slow response times to call buttons, understaffing, and a lack of transparency regarding medical updates. Families considering this facility should be aware of the significant divide between those who feel their loved ones are well-cared for and those who describe the environment as unprofessional and unsafe.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated physical therapy team
- Helpful business office staff
- Compassionate care for long-term residents
Concerns
- Slow response times to call buttons (mentioned by 5 reviewers)
- Understaffing (mentioned by 3 reviewers)
- Poor communication regarding health updates (mentioned by 3 reviewers)
- Unprofessional or rude staff behavior (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 42 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given the current staffing levels, what specific protocols are in place to ensure that call buttons are answered promptly for residents who need immediate assistance?
- 2Could you walk me through your process for updating families on changes in a resident's health, and how do you ensure that communication remains consistent and proactive?
- 3I noticed the facility has a dedicated physical therapy team; how do you integrate their work into the daily routines of residents to keep them active and engaged?
- 4What steps is the leadership team taking to address the recent feedback regarding staff-resident interactions to ensure a consistently professional and compassionate environment?
- 5Regarding medication management, what oversight measures are currently in place to ensure accuracy and safety for residents with complex health needs?
- 6I see that you have responded to some online feedback; how does the management team use that input to make tangible improvements to the quality of life here at Cornerstone at the Ranch?
Personalized based on this facility's data
Key Review Excerpts
“The nursing staff is friendly but sometimes takes to long like over 45 minutes to get back to my mother. The are are understaffed as far as nursing and cna staff.”
“My mom has been a resident here for 5 years and the staff takes such loving care of her. The nursing staff is excellent. They address my concerns and have a genuine sense of urgency when needed.”
“My family member that’s in there had Covid and the flu and nobody called to let us know. We found out weeks later. They don’t call and update you on anything regarding your loved one’s health.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
6
measures
2
measures
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Cornerstone at the Ranch has a concerning pattern of 70 deficiencies across multiple surveys, with 22 triggered by family complaints. The facility repeatedly struggles with care planning, nursing staff adequacy, and infection control across all survey periods from 2023 to 2025. While all deficiencies show correction dates, the recurring nature of similar problems - particularly inadequate staffing and poor care coordination - suggests ongoing operational challenges that families should carefully evaluate before considering this facility.
Jul 30, 2025Routine10
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Administration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Jun 16, 2025Complaint2
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nov 6, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Sep 24, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 27, 2024Complaint4
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nursing and Physician Services Deficiencies
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 10, 2024Routine17
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Administration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Gas, Vacuum, and Electrical Systems Deficiencies
Have a battery powered remote alarm panel in a location accessible by operating personnel.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Federal Penalties
Fine
Jul 30, 2025
$60,418
Payment Denial
Jul 30, 2025
4-day denial
Fine
Dec 7, 2023
$36,999
Ownership & Operations
Who Operates This Facility
Cornerstone at the Ranch
for profit
Chain Affiliation
Paramount Healthcare Consultants
14 facilities nationwide
Chain avg rating: 2.4/5 · Rank 13 of 14 (Worst)
Ownership & Management
Owners
Myrick, Fred
Owner
Smith, Dawne
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
34 reviews from families & visitors
Official Website
Visit cornerstonelafayette.com
Medicare data downloads
Original nursing home datasets
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