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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews
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This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 27% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. The latest standard survey recorded 20 findings, above the MO average of 12.0. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Carrie Elligson Gietner Health Care Center receives highly polarized feedback, with some long-term families and staff praising the administration, while numerous recent reviewers report severe neglect, unsanitary conditions, and staffing shortages. Critical concerns include reports of pest infestations, poor food quality, and unprofessional behavior by staff. Families should be aware of the stark contrast between the positive experiences of some long-term residents and the alarming allegations regarding basic care and facility maintenance.
Quality Themes
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Concerns
Rating Trends
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Distribution · 27 analyzed
Personalized based on this facility's data
Key Review Excerpts
“My brother has been at the Carrie Elligson/Gietner home for 10 years. I am a RN and former nursing home administrator. My brother has had some serious medical issues this summer resulting in a decline in his abilities; mentally and physically. Over the last two months the nursing staff and therapy staff has nursed him back to a near normal state of health!”
“I have to give praise where it is deserved; there are quite a few nurses that give her some really good treatment and care, some go above and beyond and that is what I will focus on, the care that these special ladies do for my daughter while she is there.”
“If I could go lower then one star I would this place is a disgrace there are bed bugs RATS not mice but RATS roaches and bed bugs crawling over the bed bound resident most of the rooms have no heat there's drugs all through the building and items like knifes and tazers being found in room”
Both RN and total nursing hours are below the EveryPlace reference benchmarks. Ask the facility how it staffs each shift for current resident needs.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
4
measures
6
measures
7
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
This facility shows concerning patterns with families filing 20 complaint-triggered deficiencies, particularly around medication management, care planning, and food safety issues that persist across multiple recent surveys. The most recurring problems involve medication errors, inadequate resident care plans, and repeated food handling violations spanning from 2019 to 2025, suggesting ongoing systemic issues despite corrections being reported for each incident.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Administration Deficiencies
Employ staff that are licensed, certified, or registered in accordance with state laws.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Aug 1, 2025
$17,668
Fine
Oct 21, 2024
$74,893
Payment Denial
Oct 21, 2024
52-day denial
Carrie Elligson Gietner Health Care Center
for profit
Reliant Care Management
33 facilities nationwide
Chain avg rating: 1.1/5 · Rank 16 of 29 (Lowest rating)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
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Google Reviews
26 reviews from families & visitors
Official Website
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EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Some summaries, interpretations, suggested questions, and pricing research are AI-generated or AI-assisted and may contain errors or omit important context. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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