Magnolia Square Nursing and Rehab
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 108 Google reviews
Watch Magnolia Square Nursing and Rehab
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Magnolia Square has a dedicated team of professionals who provide excellent rehab and memory care, but communication remains a significant hurdle. When touring, ask specifically for the direct contact information of the nursing supervisor and inquire about their protocol for family updates to ensure you won't be left in the dark.
Google Reviews
Google Reviews
108 reviews on Google“Magnolia Square Nursing and Rehab receives polarized feedback, with many families praising the compassionate, attentive care provided by specific staff members like Thea and Erica. However, significant concerns persist regarding inconsistent communication, staffing shortages, and occasional neglect in basic hygiene and medical follow-through. Families should carefully weigh the positive reports of rehab success against the recurring complaints about administrative responsiveness and care quality.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Clean and well-maintained facility
- Effective rehabilitation therapy programs
- Strong support for dementia and end-of-life care
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 6 reviewers)
- Inconsistent hygiene care and infrequent bathing (mentioned by 3 reviewers)
- Staffing shortages leading to slow response times (mentioned by 3 reviewers)
- Issues with food quality and dietary restrictions (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 90 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent feedback regarding communication, what is the best way for our family to stay in regular contact with the nursing team and get updates on our loved one's care?
- 2I noticed the facility has a 3-star staffing rating; how do you manage shift transitions to ensure that residents receive timely assistance when they call for help?
- 3To ensure our loved one stays comfortable, could you walk us through the standard schedule for hygiene assistance and bathing, and how that is tracked for each resident?
- 4We understand that dietary needs are a priority; how does the kitchen staff coordinate with medical teams to ensure meals are both nutritious and strictly aligned with a resident's specific dietary restrictions?
- 5With the facility's focus on rehabilitation and dementia support, what kind of daily social or therapeutic activities are available to keep residents engaged and active?
- 6In the event of a medical emergency or a sudden change in health status, what is your established protocol for notifying family members immediately?
Personalized based on this facility's data
Key Review Excerpts
“Nurse Thea has especially gone over the top with not only her physical needs, but even more so her emotional needs with the interaction so necessary on a daily basis with dementia patients, and has made herself totally available to us, her family.”
“The staff at Magnolia Square helped us with this hard time and turned it into a feeling of great relief for us as her family. All of the staff are just so very kind and friendly and they treat our mom with respect.”
“The patients get two showers a week. They put the residents to bed in their street clothes. And to make you think they are changing a patients clothes daily. They just take clean clothes out of the dr”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
17
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has 16 deficiencies across 4 surveys with one complaint-triggered investigation regarding failure to properly report suspected abuse or neglect. The most recurring issues involve fire safety systems (smoke barriers, sprinklers, alarms), electrical safety (grounded outlets, medical gas storage), and accident prevention. All deficiencies show correction dates, though recent 2025 citations for electrical safety and infection control suggest ongoing maintenance challenges that families should discuss during visits.
Jan 15, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Feb 14, 2025Routine3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have power receptacles that are properly grounded.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Aug 23, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Dec 14, 2023Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Jun 25, 2021Routine1
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Federal Penalties
Fine
Feb 14, 2025
$26,215
Ownership & Operations
Who Operates This Facility
Magnolia Square Nursing and Rehab
for profit
Chain Affiliation
Anthony & Bryan Adams
38 facilities nationwide
Chain avg rating: 3.8/5 · Rank 34 of 37 (Worst)
Ownership & Management
Owners
Rhc Operations INC
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
108 reviews from families & visitors
Official Website
Visit magnoliasquarenursingandrehab.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives
Springfield Rehabilitation & Health Care Center
< 1 miNursing Home · Springfield, MO
Maples Health and Rehabilitation, the
< 1 miNursing Home · Springfield, MO
Manor at Elfindale, the
1.4 miNursing Home · Springfield, MO
Birch Pointe Health and Rehabilitation
1.8 miNursing Home · Springfield, MO
Springfield Villa
1.9 miNursing Home · Springfield, MO
Neighborhoods at Quail Creek, the
2.2 miNursing Home · Springfield, MO