Magnolia Ridge Health and Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 170 Google reviews

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What this means for your family
This facility is an excellent choice for short-term physical therapy, as the rehab team is highly skilled and effective. However, families should be extremely cautious regarding long-term or high-acuity care; please verify current staffing ratios and ensure you have a plan to provide supplemental oversight, as many families report significant delays in basic assistance.
Google Reviews
Google Reviews
170 reviews on Google“Magnolia Ridge is a visually impressive, modern facility that receives high praise for its physical and occupational therapy departments. However, many families report significant concerns regarding chronic understaffing, slow response times to call lights, and inconsistent nursing care that can lead to neglect.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical and occupational therapy programs
- Modern, clean, and hotel-like facility design
- Engaging and professional therapy staff
- Helpful admissions and case management team
Concerns
- Chronic understaffing and slow response to call lights (mentioned by 14 reviewers)
- Inconsistent or poor quality of nursing care (mentioned by 11 reviewers)
- Poor food quality and inconsistent meal delivery (mentioned by 7 reviewers)
- Difficulty communicating with management or nursing staff (mentioned by 6 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 179 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your therapy programs are highly regarded; how do you integrate those sessions into a resident's daily routine to ensure they stay active and engaged?
- 2With a facility of 223 residents, what is your current process for ensuring that call lights are answered promptly and that residents receive timely assistance?
- 3I see that you are very active in responding to feedback online; how does your management team use that input to improve the quality of daily nursing care and communication with families?
- 4Regarding the dining experience, what options are available for residents who have specific dietary needs or who may find the standard meal service inconsistent?
- 5Given the recent CMS ratings, what specific steps is the facility taking to improve staffing consistency and overall medication management protocols?
- 6In the event of a medical change or emergency, what is your standard procedure for notifying family members and coordinating with the attending physician?
Personalized based on this facility's data
Key Review Excerpts
“Within a week the exceptional rehab team at Magnolia Ridge had my Nana walking again. It was a miracle but shows what a true caring and committed team can do to help patients and residents THRIVE.”
“My grandmother was in active kidney failure while staying there. Earlier that day, the nurse practitioner clearly advised that she should not receive fluids. Despite this, the doctor later ordered fluids.”
“The facility is beautiful. The Dr was very good & Clay in discharge was amazing. However, over a 2 week stay the care staff was all new faces on every shift, doing very basic care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
3
measures
7
measures
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has concerning patterns with families filing complaints that triggered inspections about infection control, medication management, and care quality. The most recurring issues involve resident assessment and care planning, infection control, and medication services, with infection control deficiencies appearing across multiple surveys including complaint-triggered ones. While all violations show correction dates, the repeated nature of core care issues and multiple family complaints suggest ongoing challenges with fundamental care standards that families should investigate thoroughly before considering placement.
Nov 20, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 5, 2024Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 15, 2024Complaint3
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 24, 2023Routine20
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Egress Deficiencies
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Aug 24, 2023Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Aug 24, 2023
$5,678
Ownership & Operations
Who Operates This Facility
Magnolia Ridge Health and Rehabilitation Center
for profit
Ownership & Management
Owners
Alachua 223, LLC
Owner · Organization
Alachua County Hrc, LLC
Owner · Organization
Awrt Alachua LLC
Owner · Organization
Crk Alachua LLC
Owner · Organization
Jnk Sbk III Alachua, LLC
Owner · Organization
Lp Designs LLC
Owner · Organization
Mvs Alachua, LLC
Owner · Organization
Andy Wilkes Retirement Trust
Owner (parent company) · Organization
Charlotte R. Kellett Gst Trust
Owner (parent company) · Organization
Jnk Sbk III Gst Trust
Owner (parent company) · Organization
Margaret V Smith Gst Trust
Owner (parent company) · Organization
Partee, Leslie
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
170 reviews from families & visitors
Official Website
Visit magnoliaridgerehab.com
Medicare data downloads
Original nursing home datasets
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