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Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 133 Google reviews
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These current public-data fields deserve follow-up with the facility and the official Medicare record. They are not a clinical risk score or a substitute for an in-person assessment.
Zero findings in latest survey
This facility has areas of concern that warrant careful consideration. Registered Nurse hours are 68% of the EveryPlace reference benchmark; ask how RN coverage is allocated across shifts. We recommend asking the administrator directly: "How are you addressing recent staffing shortfalls?" These are not reasons to panic, but they are reasons to ask tough questions and visit in person.
Magnolia Manor of Columbus Nursing Center receives highly polarized feedback, with some families praising the compassionate, friendly staff and effective rehab services, while others report severe neglect and poor communication. Recurring complaints highlight an outdated facility, staffing shortages, and significant lapses in basic patient hygiene and medical oversight. Families considering this facility should be aware of the stark contrast between positive experiences in assisted living and critical failures reported in nursing and memory care.
Quality Themes
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Concerns
Rating Trends
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Distribution · 162 analyzed
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Key Review Excerpts
“The staff met with him and myself and encouraged us that he just needed extra help and care within days of being at the assisted living he was back to himself. The first day he smiled again after being depressed for months.”
“My mom has been in the memory care portion for 3 years now and and I am very proud of the genuine care she has received while there. The staff is very friendly, they seem to have the residents best interest at heart, the food is good, and they have resolved any and all issues we have encountered up to this point.”
“After my mother have a knee surgery and was a high risk fall she had to sit in her urine all night. The nurse never checked on her she had to get up change your own diaper and clean her own self up.”
RN hours are below the EveryPlace reference benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
15
measures
1
measures
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Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families filed complaints that led to serious deficiencies in 2024 regarding abuse protection and reporting, including failure to properly protect residents and respond to alleged violations. The facility also has recurring fire safety issues across multiple surveys involving smoke barriers, fire alarms, and sprinkler systems. While all deficiencies show correction dates, the pattern of abuse-related complaints and persistent fire safety problems warrants careful consideration during any visit.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Federal Penalties
Fine
Sep 6, 2024
$34,431
Magnolia Manor of Columbus Nursing Center - West
nonprofit
Magnolia Manor Senior Living
5 facilities nationwide
Chain avg rating: 2.5/5 · Rank 5 of 6
Key personnel
Contact this facility directly and verify the details that matter most to your family.
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
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Google Reviews
133 reviews from families & visitors
Official Website
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Original nursing home datasets
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