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Assisted Living

Madison Avenue Retirement Center

Families consistently rate this highly — reviewers highlight compassionate and attentive care staff. Schedule a visit to confirm the fit.

285 Madison Avenue South, Winslow · Bainbridge Island, WA 9811033 bedsLicensed & Active
Source: WA DSHS — view official record
Google rating
4.9/5

based on 10 Google reviews

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Madison Avenue Retirement Center Assisted Living in Bainbridge Island, WA — Street View
Street View

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What this means for your family

This facility is highly recommended for its proactive communication and compassionate care team, which provides significant peace of mind for families. Because the reviews are overwhelmingly positive, we suggest scheduling a tour to observe the daily interaction between staff and residents to ensure it aligns with your specific needs.

Google Reviews

Google Reviews

10 reviews on Google
Madison Avenue Retirement Center (often referred to as Madison House) is highly regarded by families for its compassionate and attentive care staff. Reviewers consistently praise the facility for its welcoming environment, effective communication with families, and high-quality staff who are described as kind and professional.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMeds10.0Memory10.0Comms10.0ValueN/A

Strengths

  • Compassionate and attentive care staff
  • Strong communication with families
  • Clean and well-maintained living spaces
  • Professional and organized management

Rating Trends

Tap a year to see what changed

2344.02018(1)5.02022(2)5.02024(1)5.02025(5)5.02026(2)

Distribution · 11 analyzed

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How They Respond to Reviews

60%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1Since your team is so responsive to online feedback, what is the best way for us to communicate our loved one's needs or concerns once they move in?
  • 2With only 33 residents, how do you foster a sense of community and keep daily activities engaging for such a close-knit group?
  • 3We noticed the facility is consistently praised for being clean and well-maintained; how do you manage the housekeeping schedule to ensure residents' living spaces stay comfortable?
  • 4Given your reputation for compassionate and attentive care, how do you ensure that staff members build meaningful personal relationships with each individual resident?
  • 5How does your management team handle medical emergencies or changes in health status to ensure families are kept fully informed?
  • 6What opportunities do you provide for family members to stay involved in the day-to-day life and social events here at Madison Avenue?

Personalized based on this facility's data


Key Review Excerpts

The staff reach out to us when they are concerned so that we can all come up with a plan for her well-being. We do not worry when we are away from the area as we know she is in caring hands.

Long-term resident's family · 2022★★★★★

Each person that helped us through this process was knowledgeable, thoughtful, and caring - and took time to learn about my Dad, our family, and most importantly how to best care for him and his needs.

Memory care family member · 2025★★★★★

The med-techs and caregivers are always working hard at keeping our mom's place clean, sanitary and cheerful.

Resident's family · 2022★★★★★
Source: 10 Google reviews

State Inspection History

State Inspections

Source: WA Dept. of Social & Health Services

4total
32deficiencies
Jul 23, 2025Fire

Initial inspection on 07/23/2025 resulted in disapproval. Follow-up inspection on 09/23/2025 resulted in approval.

Equipment Rooms - StorageIFC 315.2.3 2021

Mechanical room located in activity office has combustible storage.

Appliance connection to fuel supply pipingIFC 319.5 - 2021

Gas line behind oven not capped; 4 burner stove not secured to wall.

Owner's Responsibility - Fire resistance-rated constructionIFC 701.6 2021

No annual fire-resistance report; non-fire-rated caulking used; basement ceiling has concrete penetrations.

Duct and Air Transfer OpeningsIFC 706.1 2018

Facility failed to provide fire/smoke damper 4 year report.

Testing and Maintenance - Sprinkler systemsIFC 903.5 2021

Annual forward flow test on backflow needed.

Extinguishing System ServiceIFC 904.13.5.2 2021

Kitchen suppression system needs inspection twice a year; existing report shows deficiencies.

Fire alarm inspection, testing and maintenanceIFC 907.8 2021

12 dampers failed in 2023; alarms found covered in tape; alarm breaker needs lock.

Carbon monoxide alarms maintenanceIFC 915.6 2021 WAC

Failed to provide documentation for carbon monoxide testing and maintenance.

Securing Compressed Gas ContainersIFC 5303.5.3 2021

Unsecured oxygen tank in room 401.

Fire Door Inspection and TestingNFPA 80

Multiple rooms had doors propped open.

Mar 31, 2025Inspection

The document also references a follow-up inspection on 2025-05-29 regarding compliance determination 60217, where no deficiencies were found and previous deficiencies (WAC 388-78A-2466-2, 388-78A-2466, 388-78A-2480, 388-78A-2480-1) were verified as corrected.

Tuberculosis Testing RequiredWAC 388-78A-2480

Facility failed to ensure 2 of 6 sampled staff were screened for tuberculosis within three days of employment.

Background checksWAC 388-78A-2466

Facility failed to ensure 1 of 6 sampled staff had a completed national fingerprint background check.

Sep 30, 2024Fire

The inspection report dated 09/30/2024 confirms that all violations noted during previous related inspections have been corrected and the facility is now Approved.

Owner's Responsibility (Fire-resistance-rated construction)IFC 701.6 2021Corrected Sep 30, 2024

Facility failed to provide documentation of annual inspection of fire-resistance-rated construction. Previous reports noted wall penetrations and missing ceiling tiles.

Duct and Air Transfer OpeningsIFC 706.1 2018Corrected Aug 14, 2024

Facility failed to provide documentation of 4-year fire/smoke damper inspection.

Sprinkler SystemsIFC 903.5 2021Corrected Aug 14, 2024

Facility failed to provide documentation for 5-year internal pipe examination and FDC hydrostatic test; FDC sign missing; walkers stored blocking sprinkler risers.

Inspection, Testing and Maintenance (Smoke Alarms)Corrected Aug 14, 2024

Facility failed to provide documentation showing monthly inspection of smoke alarms; detector located less than 3 feet from HVAC vent; fire alarm in trouble mode.

Carbon Monoxide AlarmsIFC 915.6 2021 WACCorrected Aug 14, 2024

Facility failed to provide documentation showing maintenance and testing of carbon monoxide alarms.

Emergency Lighting Activation TestIFC 1032.10.1 2021Corrected Aug 14, 2024

Facility failed to provide documentation of monthly 30-second activation test.

Emergency and Standby Power SystemsIFC 1203.4 2021Corrected Aug 14, 2024

Facility failed to provide documentation of annual generator servicing, weekly inspections, and monthly full load tests.

Fire Door Inspection and TestingNFPA 80Corrected Aug 14, 2024

Facility failed to provide documentation of annual fire door inspection; 3rd floor double doors by room 306 did not latch and push bar failure.

Aug 28, 2023Fire

Final report dated 08/28/2023 indicates all violations from previous inspections have been corrected.

Smoke detector sensitivityIFC 907.8.3 2012-2018

Failed to provide sensitivity test documentation.

Means of egressIFC 1003.6 2015-2018

Exit paths blocked by benches and various items.

Fire safety, evacuation and lockdown planWAC 212-12-040(1)

Failed to provide information on action to be taken by person discovering fire and method for sounding alarm.

Emergency evacuation drillsIFC 0405.5 2018

Failed to conduct fire drills once per shift per quarter for the last 12 months.

Commercial kitchen hood systemIFC 607.1 2018

Holes found in hood; oven 1 not covered; oven 2 has makeshift vent and not covered.

Fire-resistance-rated constructionIFC 701.6 2018

Wall penetration in Staff Only room on 3rd floor.

Fire/smoke damper inspectionIFC 706.1 2018

Failed to provide documentation for 4-year fire/smoke damper inspection.

Sprinkler system maintenanceIFC 903.5 2009-2018

Missing documentation for internal pipe testing, fire department connection test, and quarterly inspections; missing escutcheon plates.

Kitchen fire-extinguishing systemIFC 904.12.5 2018

No signal to fire alarm panel.

Smoke alarmsIFC 907.2.10 2018

Vent within 3 feet of smoke detector by room 410.

Fire alarm maintenanceIFC 907.8 2018

Missing inspection records and fire alarm panel batteries.

Emergency/standby power systemIFC 1203.4 2018

Missing servicing report, inspection logs, and full load test logs.

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References & Resources

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