Bainbridge Island Health & Rehab Center
Strong Medicare quality ratings; families often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 36 Google reviews
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What this means for your family
This facility is highly regarded for its clinical staff and rehabilitation outcomes, making it a strong candidate for post-surgical recovery. However, families should tour the facility in person to assess if the building's maintenance and the quality of dining services meet your loved one's standards, as these are the primary areas of criticism.
Google Reviews
Google Reviews
36 reviews on Google“Bainbridge Island Health & Rehab Center is widely praised for its dedicated, compassionate, and professional nursing and therapy staff who are frequently cited for providing excellent post-surgery rehabilitation. While the majority of families and patients report high satisfaction with the quality of care, some reviewers have raised concerns regarding the aging condition of the facility and the quality of the dining services.”
Quality Themes
Tap a score for detailsStrengths
- Warm, attentive, and professional nursing staff
- Effective physical and occupational therapy programs
- Strong focus on patient-centered care and safety
- Well-coordinated discharge and follow-up planning
Concerns
- Facility condition and cleanliness (mentioned by 3 reviewers)
- Poor quality or unappetizing food (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 37 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you incorporate that family input into your daily operations?
- 2With a 5-star CMS rating for health inspections, what specific protocols do you have in place to maintain that high standard of safety and care?
- 3We understand that dining is a key part of the resident experience; could you tell us about your current approach to meal quality and how you accommodate individual dietary preferences?
- 4Regarding the facility's environment, what is your current plan or schedule for ongoing maintenance and updates to the living spaces?
- 5Since your therapy programs are highly regarded, how do you integrate those sessions into a resident's daily routine to ensure they stay engaged and active?
- 6Given your 58-resident capacity, how does your nursing staff ensure that each resident receives personalized, attentive care throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“The staff at BI Health and Rehab, from the food servers and room cleaners to the Director of Nursing and Executive Director, was well trained, extraordinarily polite and caring, and dedicated to the safety and comfort of the patients/residents.”
“The physical and occupational therapists were positive, knowledgeable and under their direction my mother made tremendous progress with her rehabilitation.”
“I always felt well taken care of. I was really not impressed with the facility. It clearly has been neglected for a long time. It did not feel very clean and clearly needs serious renovating and deep down scrubbing.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Residents vaccinated for the flu
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a concerning pattern of recurring deficiencies across emergency preparedness, fire safety, and medication management over three consecutive years. One family filed a complaint about medication errors in 2025, and issues with emergency preparedness and fire safety systems have persisted despite corrections. While all violations have correction dates, the repeated nature of safety-related deficiencies suggests ongoing operational challenges that families should carefully consider.
Nov 17, 2025Routine13
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jul 15, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Sep 13, 2024Routine11
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Provide a means of sharing information on occupancy/needs.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Sep 29, 2023Routine14
Emergency Preparedness Deficiencies
Address subsistence needs for staff and patients.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Construction Deficiencies
Meet other general requirements.
Ownership & Operations
Who Operates This Facility
Bainbridge Island Health & Rehab Center
for profit
Chain Affiliation
The Ensign Group
338 facilities nationwide
Chain avg rating: 3.2/5 · Rank 48 of 328 (Best)
Ownership & Management
Owners
Port, Barry
Individual is an Owner, Partner or Trustee of Any Adp of the Snf
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
36 reviews from families & visitors
Official Website
Visit bainbridgerehab.com
Medicare data downloads
Original nursing home datasets
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