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Nursing HomeMedicaid

Lutheran Senior Services at Breeze Park

Strong Medicare quality ratings; families often praise compassionate and attentive nursing staff. Still worth an in-person visit.

600 Breeze Park Drive, Saint Charles, MO 6330450 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.6/5

based on 59 Google reviews

Lutheran Senior Services at Breeze Park Nursing Home in Saint Charles, MO — Street View
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What this means for your family

Breeze Park is highly regarded for its compassionate care and beautiful campus, making it a strong choice for families seeking a continuum of care. While the clinical and nursing staff receive consistent praise, families should be aware of potential communication hurdles with the administrative office and should verify current intake procedures directly.

Google Reviews

Google Reviews

59 reviews on Google
Lutheran Senior Services at Breeze Park is widely praised for its beautiful, well-maintained campus and compassionate, attentive staff across independent, assisted, and memory care levels. Families frequently highlight the quality of the dining services and the variety of activities available, though some reviewers have noted concerns regarding administrative responsiveness and potential safety issues at the nearby intersection.

Quality Themes

Tap a score for details
Food9.0Staff9.0Clean9.0Activities8.0Meds8.0Memory9.0Comms5.0Value7.0

Strengths

  • Compassionate and attentive nursing staff
  • Well-maintained, clean, and beautiful campus
  • High-quality dining and bistro options
  • Comprehensive continuum of care

Concerns

  • Administrative responsiveness and communication issues (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(6)'18(15)'20(8)'22(2)'24(2)'26(2)

Distribution · 63 analyzed

5
50
4
5
3
5
2
0
1
3

How They Respond to Reviews

40%response rate

This facility responds to some reviews.

Questions for Your Tour

  • 1We've heard wonderful things about the dining and bistro options here; could you tell us more about what a typical daily menu looks like for residents?
  • 2The campus looks beautiful and very well-maintained; how do you ensure the common areas stay engaging and active for the residents?
  • 3With the high quality of nursing care mentioned by many, how does the clinical team coordinate care transitions if a resident's medical needs change?
  • 4How does the facility handle communication between the nursing staff and family members regarding daily updates or changes in care?
  • 5In the event of a medical emergency during the night, what is the protocol for notifying the family and coordinating with outside doctors?
  • 6Since you offer a comprehensive continuum of care, how does the transition between different levels of service work if a resident's needs increase?

Personalized based on this facility's data


Key Review Excerpts

My mother lived at Breeze for 12 years, in Independent Living, then Assisted Living, then on the Memory Care Unit. She was always treated well, with respect, by good people.

Long-term resident's family · 2021★★★★★

Mom has dementia. The team of nurses and other staff in the Aspen Woods Memory Support area have always been attentive and caring. They also welcome me and include me when i visit for the weekend from out of town.

Memory care family member · 2019★★★★★

The food and service in the dining room, as well as the bistro would compare favorably with any commercial establishment. There are always a multitude of activities to pick from.

Independent living resident · 2019★★★★★
Source: 59 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.80hrs
OK
Registered nurses for medical care
Total Nursing
4.75hrs
OK
All nurses + aides combined
Staff Turnover
43%
Lower is better (< 30% = good)
RN Turnover
46%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

7

measures

Worse Than Avg

7

measures

Mixed Results

3

measures

Long-Stay Residents
😔

Residents with depression symptoms

↓ Lower is better
This Facility2.0%
Better than Avg
Here
2.0%
US
12.1%
MO
16.7%
St. charles
14.0%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚶

Residents whose walking got worse

↓ Lower is better
This Facility29.9%
Worse than Avg
Here
29.9%
US
15.3%
MO
18.9%
St. charles
15.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility98.2%
Better than Avg
Here
98.2%
US
93.4%
MO
84.4%
St. charles
91.7%
💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
MO
90.9%
St. charles
95.4%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility15.6%
Mixed vs Avgs
Here
15.6%
US
15.4%
MO
23.6%
St. charles
15.8%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility14.2%
Better than Avg
Here
14.2%
US
19.4%
MO
17.9%
St. charles
20.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
79.7%
MO
63.5%
St. charles
72.9%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.4%
Better than Avg
Here
95.4%
US
81.8%
MO
65.9%
St. charles
77.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility3.3%
Worse than Avg
Here
3.3%
US
1.6%
MO
2.2%
St. charles
0.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
1penalties
Well below state avg (12.0)
1 complaint-triggered
$41,347 in fines

A recent complaint was filed regarding treatment and care delivery, highlighting ongoing concerns at this facility. The main recurring issues are fire safety and building compliance, resident care planning, and infection control programs. While most deficiencies have been corrected, the pattern of repeated violations across multiple surveys suggests systemic challenges that families should carefully evaluate during visits.

Dec 5, 2024Complaint
1
0684Immediate jeopardy · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Mar 7, 2024Routine
7
0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0372Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Jun 17, 2022Routine
16
0932Potential for harm · WidespreadCorrected

Smoke Deficiencies

Meet other general requirements.

0761Potential for harm · Pattern

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0131Potential for harm · PatternCorrected

Construction Deficiencies

Meet requirements for sections of health care facilities separated by fire resistive construction.

0161Potential for harm · PatternCorrected

Construction Deficiencies

Use approved construction type or materials.

0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0321Potential for harm · PatternCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0347Potential for harm · PatternCorrected

Smoke Deficiencies

Properly provide smoke detection systems in areas open to corridors.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0363Potential for harm · PatternCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0920Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0686Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0689Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Oct 11, 2019Routine
12
0600Immediate jeopardy · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0281Potential for harm · WidespreadCorrected

Egress Deficiencies

Install proper backup exit lighting.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0753Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0781Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0744Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Federal Penalties

Fine

Dec 5, 2024

$41,347

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lutheran Senior Services at Breeze Park

Organization Type

nonprofit

Chain Affiliation

Chain Name

Evertrue

Chain Size

5 facilities nationwide

Chain avg rating: 4.8/5 · Rank 5 of 5 (Worst)

Ownership & Management

Owners

Lutheran Senior Services

Owner · Organization

100%

Key personnel

Beumer, BrentOfficer / DirectorChristell, RoyOfficer / DirectorMeadows, MeganOfficer / DirectorMueller, HarryOfficer / DirectorSombart, LisaOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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