Lutheran Home, the
Strong Medicare quality ratings; families often praise helpful and pleasant move-in process. Still worth an in-person visit.
based on 9 Google reviews
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What this means for your family
Families report a very positive and welcoming experience during the initial move-in phase, suggesting the facility excels at customer service and transitions. Because the available reviews lack specific details regarding daily clinical care, we recommend scheduling a tour to observe staff-to-resident interactions firsthand.
Google Reviews
Google Reviews
9 reviews on Google“The Lutheran Home receives high praise from families for its welcoming environment and helpful staff during the move-in process. While several reviewers express strong satisfaction, the lack of detailed feedback in many reviews makes it difficult to assess specific clinical or operational performance.”
Quality Themes
Tap a score for detailsStrengths
- Helpful and pleasant move-in process
- Welcoming environment
- Positive staff interactions
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Given that you have a large capacity of 274 residents, how do you ensure each individual receives personalized attention and maintains a strong sense of community?
- 2I noticed you have a 5-star staffing rating; how do you foster such positive and welcoming interactions between the staff and the residents?
- 3Could you walk me through your process for handling medical emergencies and how you keep families informed during those situations?
- 4I see that you have a very high CMS rating for health inspections; what specific practices do you have in place to maintain such high standards of care?
- 5Since you have a few state violations on record, could you share how the team addressed those findings and what changes were implemented to prevent them from recurring?
- 6What does a typical daily activity schedule look like to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“What a great place! Love the staff and the environment.”
“Parents just moved in and they were so helpful and pleasant. Mom loves it and if mom loves it so does dad!”
“Awesome place!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
3
measures
5
measures
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lutheran Home shows a moderate inspection record with 10 deficiencies across 3 surveys, all corrected by the facility. The most recurring issues involve resident assessments (appearing twice) and electrical safety with power strips and extension cords (also appearing twice). Other deficiencies included medication management, food safety, infection control, and resident rights. While all violations were addressed, the repeat issues with assessments and electrical safety suggest areas families should inquire about during visits.
Mar 28, 2025Routine3
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 9, 2024Routine3
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Apr 21, 2022Routine4
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Ownership & Operations
Who Operates This Facility
Lutheran Home, the
nonprofit
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit lhcliving.com
Medicare data downloads
Original nursing home datasets
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