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Nursing HomeMedicaid

Chateau Girardeau

Strong Medicare quality ratings; families often praise excellent therapy and rehabilitation services. Still worth an in-person visit.

3120 Independence Street, Cape Girardeau, MO 6370375 bedsLicensed & Active
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.3/5

based on 15 Google reviews

5
4
3
2
1
Chateau Girardeau Nursing Home in Cape Girardeau, MO — Street View
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What this means for your family

Chateau Girardeau is highly regarded for its effective rehabilitation therapy and well-maintained grounds, making it a strong candidate for recovery. However, if you are considering long-term residency, inspect the specific room you are interested in to ensure the amenities, such as cable and interior finishes, meet your expectations.

Google Reviews

Google Reviews

15 reviews on Google
Chateau Girardeau is frequently praised for its high-quality therapy services, well-maintained grounds, and a friendly, supportive staff. While some family members highlight the excellent care and active lifestyle for residents, others have noted that certain residential areas feel dated and suffer from technical issues like poor cable service.

Quality Themes

Tap a score for details
FoodN/AStaff9.0Clean8.0Activities9.0MedsN/AMemoryN/ACommsN/AValueN/A

Strengths

  • Excellent therapy and rehabilitation services
  • Well-maintained grounds and facilities
  • Kind and attentive nursing staff
  • Engaging daily activities for residents

Concerns

  • Dated room interiors and poor television/cable functionality (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.32016(3)5.02017(4)4.02019(4)5.02023(3)5.02024(1)1.02026(1)

Distribution · 16 analyzed

5
12
4
1
3
1
2
1
1
1

How They Respond to Reviews

7%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1With the facility having 75 residents, how does the team ensure consistent, personalized attention for each individual given the current staffing levels?
  • 2I noticed the therapy and rehabilitation services are highly regarded; could you walk us through how those programs are integrated into a resident's daily routine?
  • 3We understand the building is well-maintained, but we've heard some feedback regarding the room interiors and cable functionality; are there any current plans or updates scheduled to modernize these living spaces?
  • 4Could you share more about the specific daily activities offered that help residents stay engaged and connected with the rest of the community?
  • 5Given the recent health inspection reports, what specific steps is the facility taking to address the identified deficiencies and ensure the highest standard of care moving forward?
  • 6In the event of a medical emergency, what is the immediate protocol for notifying family members and coordinating with local hospitals?

Personalized based on this facility's data


Key Review Excerpts

Therapy is above all the best. My mother had the best treatment the entire time. She is 81 had a broken hip and left there to her home and two weeks later is driving.

Rehab patient's daughter · 2019★★★★★

She enjoyed the many activities, other residents (some had been her classmates at SEMO before WWII), and the excellent care. We greatly appreciate her life at the Chateau, and the wonderful staff.

Long-term resident's family · 2023★★★★★

Their rooms are dated, and even their TV rarely works. Cable is a joke and I always feel depressed when I stay here.

Resident's family member · 2016★★★☆☆
Source: 15 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.57hrs
76%
Registered nurses for medical care
Total Nursing
4.61hrs
OK
All nurses + aides combined
Staff Turnover
62%
Lower is better (< 30% = good)
RN Turnover
63%
Lower is better (< 30% = good)

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 16 measures

Medicare Rating
2/ 5
Better Than Avg

8

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility31.9%
Worse than Avg
Here
31.9%
US
14.4%
MO
19.1%
Cape girardeau
14.9%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility30.9%
Worse than Avg
Here
30.9%
US
19.4%
MO
17.9%
Cape girardeau
18.0%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.8%
Better than Avg
Here
95.8%
US
93.4%
MO
84.4%
Cape girardeau
83.0%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility31.4%
Worse than Avg
Here
31.4%
US
19.5%
MO
25.4%
Cape girardeau
26.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility7.2%
Better than Avg
Here
7.2%
US
12.1%
MO
16.7%
Cape girardeau
9.2%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
95.5%
MO
90.9%
Cape girardeau
91.3%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility98.4%
Better than Avg
Here
98.4%
US
81.8%
MO
65.9%
Cape girardeau
54.0%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility93.7%
Better than Avg
Here
93.7%
US
79.8%
MO
63.5%
Cape girardeau
53.0%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.9%
Mixed vs Avgs
Here
1.9%
US
1.6%
MO
2.2%
Cape girardeau
0.9%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
Near state avg (12.0)

Chateau Girardeau shows a concerning pattern of recurring deficiencies across all three surveys, with resident rights violations appearing most frequently, followed by infection control and nursing staffing issues. The facility has struggled with consistent problems including proper notification procedures for residents, medication error rates, and medical gas storage safety. While all violations have correction dates, the repetition of similar issues suggests ongoing operational challenges that families should carefully consider.

Jan 23, 2025Routine
8
0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0727Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

0947Potential for harm · IsolatedCorrected

Nursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Nov 16, 2023Routine
6
0923Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0909Potential for harm · PatternCorrected

Environmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

0623Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

May 19, 2022Routine
4
0741Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

0920Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure proper usage of power strips and extension cords.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Chateau Girardeau

Organization Type

nonprofit

Ownership & Management

Owners

Cape Retirement Community, INC.

Owner · Organization

100%

Key personnel

Boeller, KeithContracted Managing EmployeeBoeller, KeithW-2 Managing EmployeeBoeller, KeithOfficer / DirectorBray, NancyOfficer / DirectorCarins, PaulOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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