Lutheran Care Center
Strong Medicare quality ratings; families often praise clean and well-maintained facility. Still worth an in-person visit.
based on 63 Google reviews
Watch Lutheran Care Center
Get an email when new inspections, ratings, or penalties are published for this facility.
We’ll only email you about this — no spam, unsubscribe anytime.
What this means for your family
Lutheran Care Center is highly regarded for its clean environment and compassionate staff, making it a strong candidate for long-term care. While the overall feedback is very positive, families should ask the administration about how they ensure consistency between shift changes to ensure your loved one receives seamless care.
Google Reviews
Google Reviews
63 reviews on Google“Lutheran Care Center is widely regarded as a clean, well-maintained facility with a compassionate and friendly staff. Families frequently praise the variety of care levels available, ranging from independent living to skilled nursing, and appreciate the facility's pleasant environment. While the vast majority of feedback is positive, some reviewers have noted occasional inconsistencies in communication or coordination between different staff shifts.”
Quality Themes
Tap a score for detailsStrengths
- Clean and well-maintained facility
- Compassionate and friendly nursing staff
- Variety of care levels and amenities
- Strong reputation for hospice and long-term care
Concerns
- Inconsistent coordination between staff shifts (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 65 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1With your 5-star staffing rating, how do you ensure that information and care plans are seamlessly handed off between different nursing shifts to maintain consistency for residents?
- 2Given your strong reputation for hospice and long-term care, what specific support systems do you have in place to ensure residents feel comfortable and engaged during their daily routines?
- 3I noticed the facility has had a few recent state violations; could you walk me through the steps you’ve taken to address those findings and improve your internal processes?
- 4Since your health inspection rating is a 4 out of 5, what are the primary areas you are currently focusing on to reach that top-tier level of compliance?
- 5How does your nursing team coordinate with families during medical emergencies or sudden changes in a resident's health status to ensure we stay fully informed?
- 6Your residents seem to really value the variety of amenities offered here; could you share a few examples of how you tailor these activities to match the different care levels within the facility?
Personalized based on this facility's data
Key Review Excerpts
“The staff at Lutheran Care was very compassionate towards my mother and they all seemed good at each job and task they were assigned to. Emily, the new administrative director, went above and beyond her duties even holding my mom’s hand till I arrived.”
“Nice staff, large one or two room suites in assisted living. Built in daycare center for kids, nursing home attached, newer dining room, activity area with piano, residents allowed dogs, free rental of beautiful family center next door with full kitchen.”
“Took good care of my great aunt. Seems like every shift personal aren't in sync”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints about this facility, including serious concerns about accident prevention and abuse protection. The facility has recurring issues with accident hazards and safety supervision, fire and smoke safety systems, and infection control. While all deficiencies show correction dates, the pattern of repeated safety violations across multiple surveys suggests ongoing operational challenges that warrant careful consideration.
Sep 30, 2025Routine6
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Sep 30, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 28, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nov 15, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Jul 26, 2024Routine6
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Jun 9, 2023Routine10
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Miscellaneous Deficiencies
Provide a written emergency evacuation plan.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Install a two-hour-resistant firewall separation.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Environmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
Federal Penalties
Fine
Mar 28, 2025
$11,190
Fine
Jul 26, 2024
$8,018
Ownership & Operations
Who Operates This Facility
Lutheran Care Center
nonprofit
Ownership & Management
Owners
Faith Lutheran Church
Owner · Organization
Grace Evangelical Lutheran Church
Owner · Organization
Holy Cross Evangelical Lutheran Church
Owner · Organization
Holy Cross Lutheran Church
Owner · Organization
Immanuel Lutheran Church
Owner · Organization
St. James Evangelical Lutheran Church
Owner · Organization
St. John Lutheran Church
Owner · Organization
St. John's Evangelical Lutheran Church
Owner · Organization
St. John's Lutheran Church
Owner · Organization
St. John's Lutheran Church of Shelbyville
Owner · Organization
St. Paul Evangelical Lutheran Church Elca
Owner · Organization
St. Paul Lutheran Church
Owner · Organization
St. Peter's Lutheran Church
Owner · Organization
Trinity Evangelical Lutheran Church
Owner · Organization
Trinity Lutheran Church Nalc
Owner · Organization
Zion Lutheran Church
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
63 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
Nearby Alternatives