Lompoc Skilled Nursing & Rehabilitation Center
Strong Medicare quality ratings; families often praise compassionate and professional nursing staff. Still worth an in-person visit.
based on 26 Google reviews

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What this means for your family
This facility is an excellent choice for families seeking specialized memory care and a highly compassionate staff. The recent reviews suggest significant positive improvements under new management. However, be aware that one reviewer's extreme dissatisfaction with the company's rental practices may cause confusion, though it does not appear to relate to the quality of clinical care.
Google Reviews
Google Reviews
26 reviews analyzed“Families considering this facility can expect a highly compassionate environment, with many reviewers specifically praising the kindness and professionalism of the management and nursing staff. The memory care unit is frequently highlighted as a standout feature for its specialized attention and welcoming atmosphere. While most feedback is overwhelmingly positive, a single reviewer expressed significant grievances regarding property management and rent, which appears unrelated to the clinical care provided.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and professional nursing staff
- Exceptional memory care services
- Welcoming and knowledgeable management
- Clean and well-maintained facility
Concerns
- Uninviting staff attitude
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I've heard wonderful things about your memory care services; could you tell me more about the specific programming you offer for residents with dementia?
- 2With your high rating for nursing and staffing, how do you ensure that the compassionate care residents receive during the night shifts?
- 3How does the management team work with families to ensure everyone feels welcome and informed about their loved one's care?
- 4Since the facility is known for being so clean and well-maintained, what are your daily protocols for ensuring resident rooms and common areas stay tidy?
- 5Could you walk me through the process for handling a medical emergency or a sudden change in a resident's health status?
- 6What kind of daily activities or social events do you have planned to help residents stay engaged and connected with each other?
Personalized based on this facility's data
Key Review Excerpts
“Robin and Emely are such pros and have handled this move with kindness and respect. For the first time in years my family can sleep at night knowing Mom is being given the utmost care.”
“The memory ward dining room was perfectly decorated. Enjoyed our evening very much. Thank you Fountain Square!”
“When I need to get medical appointments scheduled or special care instructions distributed to the right staff she is on it…reliable, responsive, kind, and trustworthy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
11
measures
5
measures
1
measures
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaints triggering inspections, with recurring issues in care planning, infection control, and medication management appearing across surveys from 2019 through 2025. The facility shows persistent problems with developing proper care plans and maintaining professional care standards, though all deficiencies have correction dates indicating the facility addresses identified issues.
Jun 23, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Feb 21, 2025Routine16
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Construction Deficiencies
Use approved construction type or materials.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Dec 6, 2024Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 5, 2023Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Oct 3, 2023Complaint1
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Aug 18, 2023Routine15
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Federal Penalties
Fine
Sep 18, 2023
$1,748
Fine
Aug 28, 2023
$3,145
Ownership & Operations
Who Operates This Facility
Lompoc Skilled Nursing & Rehabilitation Center
for profit
Chain Affiliation
Generations Healthcare
33 facilities nationwide
Chain avg rating: 3.8/5 · Rank 15 of 33
Ownership & Management
Owners
Mastrocola, Lois
Owner
Olds, Thomas
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit fountainsquareoflompoc.com
Medicare data downloads
Original nursing home datasets
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