Little Sisters of the Poor
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 7 Google reviews

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What this means for your family
This facility is highly regarded for its compassionate and dedicated staff, making it a strong candidate for families seeking a caring environment. Because the reviews are exclusively positive and lack specific operational details, we recommend scheduling a tour to observe daily routines and ask about specific care protocols for your loved one's needs.
Google Reviews
Google Reviews
7 reviews on Google“Little Sisters of the Poor receives consistent praise for the compassionate and loving care provided by the sisters and staff. Families frequently highlight the genuine kindness and dedication of the caregivers, noting that their loved ones were treated with great respect and attention.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving staff
- Genuine care for residents
- Dedicated and hard-working personnel
Rating Trends
Tap a year to see what changed
Distribution · 7 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the facility's strong focus on compassionate care, how does the staff integrate that personal touch into the daily routine and activities for residents?
- 2I noticed the staffing rating is excellent; how does that high level of staffing impact the individual attention and support my loved one receives throughout the day?
- 3With the recent health inspection results, what specific steps or improvements is the leadership team currently taking to address those findings and ensure a higher standard of care?
- 4Could you walk me through the protocol for handling medical emergencies, especially during the night or weekends when staffing levels might shift?
- 5Since the community is smaller with 73 residents, how do you foster a sense of home and meaningful engagement to ensure residents feel connected and active?
- 6How do you maintain such a consistently high level of family satisfaction and positive feedback regarding the staff's dedication while managing the operational demands of a nursing home?
Personalized based on this facility's data
Key Review Excerpts
“Little Sisters took such great care of my Mom. I can't thank every person in the building enough for the LOVE and CARE they provided for my Mom.”
“The Sisters and staff took wonderful care of my grandmother. I'll never forget the compassion and kindness.”
“Shout out to Sister Grace, Sister Cecelia and Sister Clementine for being the most genuine fantastic people I’ve met!”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 14 measures
12
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on antipsychotic medication
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed 15 complaints against this facility across recent surveys, triggering multiple federal inspections. The most recurring problems involve administration and management issues, safety hazards and accident prevention, and fire safety systems. While all deficiencies show correction dates, the pattern of repeated complaints—including serious issues like failure to report suspected abuse and inadequate staff supervision—suggests ongoing operational challenges that warrant careful consideration before visiting.
Jan 28, 2026Routine5
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Dec 11, 2024Routine13
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Smoke Deficiencies
Have an enclosure around a vertical opening shaft.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Oct 3, 2024Complaint8
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Establish a governing body that is legally responsible for establishing and implementing policies for managing and operating the facility and appoints a properly licensed administrator responsible for managing the facility.
Administration Deficiencies
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Administration Deficiencies
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Administration Deficiencies
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Nursing and Physician Services Deficiencies
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Nursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Administration Deficiencies
Have an agreement with at least one or more hospitals certified by Medicare or Medicaid to make sure residents can be moved quickly to the hospital when they need medical care.
Feb 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Feb 1, 2024Complaint1
Infection Control Deficiencies
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Feb 1, 2024Routine11
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure operating rooms are properly protected and written records are maintained and available for inspection.
Administration Deficiencies
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Federal Penalties
Fine
Oct 3, 2024
$8,021
Payment Denial
Oct 3, 2024
9-day denial
Fine
Nov 6, 2023
$5,244
Ownership & Operations
Who Operates This Facility
Little Sisters of the Poor
nonprofit
Ownership & Management
Owners
Kannangara, Donna Marie
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
7 reviews from families & visitors
Official Website
Visit littlesistersofthepoor.org
Medicare data downloads
Original nursing home datasets
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