Little Falls Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 33 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Above-median deficiencies (15 vs median 6.5)
Below average in MN · Meets national RN staffing standard · No penalties on record
What this means for your family
The facility is widely recognized for its clean, modern, and spacious physical environment. However, given the recent, serious allegations regarding administrative leadership and workplace culture, we recommend that families schedule a tour to observe staff interactions firsthand and ask management about current staff retention and turnover policies.
Google Reviews
Google Reviews
33 reviews on Google“Little Falls Care Center is consistently praised for its modern, beautiful building and spacious, well-maintained environment. While many families appreciate the caring staff and the quality of care provided to their loved ones, recent reports highlight serious concerns regarding administrative leadership and workplace culture.”
Quality Themes
Tap a score for detailsStrengths
- Beautiful, modern facility
- Spacious resident rooms
- Caring and friendly staff
- Positive environment for residents
Concerns
- Administrative leadership issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 31 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on staffing excellence here, how does the team ensure that this high level of attention translates into personalized daily activities for residents?
- 2The facility is beautiful and very modern; how do you manage the maintenance and upkeep to ensure the environment remains comfortable and safe for all 64 residents?
- 3I noticed some recent feedback regarding administrative transitions; how does the current leadership team communicate with families to ensure we stay informed about our loved one's care?
- 4With your current staffing rating being a clear strength, how do you foster a culture that keeps your team engaged and consistent in their care delivery?
- 5Regarding the recent health inspection findings, what specific steps has the facility taken to address those areas and improve the overall quality of care?
- 6How does your nursing team coordinate with local hospitals or specialists if a resident experiences a sudden change in their medical condition?
Personalized based on this facility's data
Key Review Excerpts
“Taking good care of my brother.”
“Loved the residents,their families and staff. Beautiful place inside. Spacious rooms. Administration is needing a change.”
“See complaint filed with EEOC & BOARD OF NURSING. The facility has high needs for help and there is a reason. Hostile and discriminatory treatment from all staff including DON”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
6
measures
8
measures
3
measures
Residents whose bladder or bowel control got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on anti-anxiety or sleep medication
Residents who got a urinary tract infection
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed numerous complaints triggering 24 of 51 deficiencies, with recurring issues in resident notification of incidents, quality care delivery, and medication management. The facility shows ongoing problems with communicating important changes to families, preventing accidents, and providing appropriate wound care, with the same violations appearing repeatedly across multiple complaint investigations. While deficiencies are marked as corrected, the pattern of repeated violations in critical care areas raises concerns about sustained improvement.
Dec 31, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Aug 22, 2025Complaint3
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Aug 7, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Feb 4, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Aug 23, 2024Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jul 26, 2024Complaint1
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ownership & Operations
Who Operates This Facility
Little Falls Care Center
nonprofit
Chain Affiliation
St. Francis Health Services
14 facilities nationwide
Chain avg rating: 2.9/5 · Rank 6 of 14
Ownership & Management
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
33 reviews from families & visitors
Official Website
Visit sfhs.org
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
Highland Senior Living of Litt
< 1 miAssisted Living · Little Falls, MN
Diamond Willow Assisted Living
< 1 miAssisted Living · Little Falls, MN
Nouis Home Care Incorporated
1.0 miAssisted Living · Little Falls, MN
St Ottos Care Center
1.1 miNursing Home · Little Falls, MN
Franciscan Sisters of Little F
1.2 miAssisted Living · Little Falls, MN
Central Minnesota Senior Care
1.7 miAssisted Living · Little Falls, MN