Linden Court
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 26 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (9 vs median 5)
Bottom 25% in NE · Meets national RN staffing standard · Above recommended total nurse staffing · Low staff turnover (stable workforce) · Worst in VETTER SENIOR LIVING chain · $14,017 in fines
What this means for your family
Linden Court appears to provide compassionate long-term care and helpful administrative support, but families should be cautious regarding the short-term rehabilitation unit. We recommend asking specific questions about their communication protocols for medical transitions and end-of-life planning to ensure your expectations align with their processes.
Google Reviews
Google Reviews
26 reviews on Google“Linden Court receives polarized feedback, with many families praising the compassionate, dignity-focused care provided to long-term residents. However, there are significant concerns regarding the quality of care in the short-term rehabilitation unit and frustrations with administrative communication during critical end-of-life transitions.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and kind nursing staff
- Dignified end-of-life care
- Helpful administrative assistance with bureaucracy
- Welcoming environment for family events
Concerns
- Poor quality of care in short-term rehabilitation (mentioned by 2 reviewers)
- Poor management and administrative communication (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 26 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1I noticed the staffing rating is strong; how do you ensure that level of consistent, compassionate care translates into daily resident engagement and activities?
- 2Given that some families have expressed frustration regarding administrative updates, what is your preferred process for keeping us informed about our loved one's health status and care plan changes?
- 3With your focus on dignified end-of-life care, how does the team support families during those transitions, and how is that communicated to the broader care staff?
- 4I understand there have been some recent challenges with the short-term rehabilitation program; what specific steps are you taking to improve the quality of care and outcomes in that department?
- 5Since you have a welcoming environment for family events, could you tell me more about how residents are encouraged to participate in these gatherings and what a typical social calendar looks like?
- 6In the event of a medical emergency, what is your specific protocol for stabilizing a resident and notifying the family, especially during off-peak hours?
Personalized based on this facility's data
Key Review Excerpts
“Everything about this facility is worth it. They treated my grandma with dignity and respect to the very end.”
“Such a heartbreaking experience at the end of my mother's life. For the most part, she received very good care at Linden Court but after she had an acute heart attack... no one recommended hospice until it was too late.”
“My sister stayed at Linden Court for 2 very important nights to allow her to attend her son-in-laws funeral. They did so much to help make it happen with Medicaid bureaucracy.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
5
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that led to findings regarding resident safety hazards and care planning issues, with four complaint-triggered deficiencies found across recent surveys. The facility has ongoing problems with care planning and assessment processes, appearing repeatedly across multiple inspections, along with recurring issues in infection control and building safety systems. While all deficiencies show correction dates, the pattern of repeated issues in core care areas warrants careful consideration during your visit.
Nov 25, 2025Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from the wrongful use of the resident's belongings or money.
May 1, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 30, 2025Routine7
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Feb 29, 2024Routine4
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jan 26, 2023Routine6
Infection Control Deficiencies
Ensure staff are vaccinated for COVID-19
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nursing and Physician Services Deficiencies
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Federal Penalties
Fine
May 1, 2025
$14,017
Ownership & Operations
Who Operates This Facility
Linden Court
nonprofit
Chain Affiliation
Vetter Senior Living
22 facilities nationwide
Chain avg rating: 4.3/5 · Rank 22 of 22 (Worst)
Ownership & Management
Owners
Vetter Senior Living
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
26 reviews from families & visitors
Official Website
Visit lindencourt.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.