Lincoln Village Healthcare
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 9 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Abuse citation on record
- Low overall rating (1/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (31 vs median 11.0)
- High staff turnover (68%)
- High RN turnover (88%)
Bottom 25% in IL · Below recommended RN staffing · Above average staffing · Worst in GENERATIONS HEALTHCARE chain · $151,198 in fines · Abuse citation
What this means for your family
Given the reports of critical lapses in equipment monitoring and facility cleanliness, we strongly advise conducting an unannounced visit to inspect the environment firsthand. Ensure you observe the responsiveness of staff to alarms and verify the facility's current maintenance standards before making a decision.
Google Reviews
Google Reviews
9 reviews on Google“Lincoln Village Healthcare receives highly polarized feedback, with several families reporting severe concerns regarding cleanliness, facility maintenance, and responsiveness. While one long-term family member praises the staff's dedication, others describe traumatic experiences involving poor hygiene and critical lapses in medical equipment monitoring.”
Quality Themes
Tap a score for detailsStrengths
- Dedicated long-term care staff
- Consistent presence for long-term residents
Concerns
- Poor communication and difficulty reaching staff by phone (mentioned by 2 reviewers)
- Neglect of medical equipment and patient monitoring (mentioned by 2 reviewers)
- Facility cleanliness and maintenance issues (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 10 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1Given the recent focus on facility maintenance, could you walk us through your current cleaning protocols and how you ensure common areas remain well-kept?
- 2We understand that communication is vital for families; what is the most reliable way for us to reach the nursing team or administration if we have urgent questions about our loved one's care?
- 3With 126 residents, how do you ensure that medical equipment is consistently monitored and that staff are alerted immediately to any changes in a resident's health status?
- 4We’ve heard that your long-term care staff are very dedicated; how do you support your team to ensure they have the time and resources to provide consistent, high-quality attention to each resident?
- 5What specific steps are you taking to address the recent CMS health inspection findings to ensure the highest standard of safety and care for your residents?
- 6Could you describe the daily activity schedule and how you tailor these programs to keep residents engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“this place was dirty, old stain ceiling tiles, old furniture. We were traumatized! I cried.”
“My brother has been here for 7years. This place is amazing. No it no Ritz-Carlton. It's a nursing home. I'm there quite a bit and the staff is amazing with the residents.”
“I'm just leaving this rating for untimely residential service and neglect of proper care.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
1
measures
13
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Lincoln Village Healthcare shows a concerning pattern with frequent family complaints triggering 59% of its 101 deficiencies across three years. The most recurring problems involve medication management, basic care provision, and protection from abuse and neglect, with issues like pain management and safety supervision appearing repeatedly despite being corrected. While all violations show correction dates, the persistent nature of similar problems—especially in fundamental areas like proper treatment and accident prevention—suggests ongoing quality challenges that families should carefully evaluate before placement.
Apr 4, 2026Complaint3
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Mar 25, 2026Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Jan 24, 2026Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Jan 21, 2026Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Sep 11, 2025Complaint1
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 20, 2025Complaint15
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Administration Deficiencies
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Federal Penalties
Fine
Sep 11, 2025
$37,570
Fine
Jul 2, 2025
$41,418
Payment Denial
May 15, 2025
10-day denial
Fine
Mar 23, 2024
$22,025
Fine
Mar 23, 2024
$40,337
Payment Denial
Mar 23, 2024
24-day denial
Payment Denial
Nov 28, 2023
13-day denial
Fine
Nov 28, 2023
$25,116
Ownership & Operations
Who Operates This Facility
Lincoln Village Healthcare
for profit
Chain Affiliation
Generations Healthcare Network
6 facilities nationwide
Chain avg rating: 3.8/5 · Rank 32 of 33 (Worst)
Ownership & Management
Owners
Goldfinger Ray, Helen
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Official Website
Visit lincolnvillagehc.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.