Lincoln Villa

COMPLAINT INVESTIGATION REPORT

The inspection was a Case Management visit following a self-reported incident where a resident went AWOL. The primary deficiency cited relates to inadequate supervision, which posed a potential health and safety risk to the resident in care. The facility must address staffing and supervision protocols to prevent future elopements.

This report details the investigation of a complaint regarding staff failing to prevent a resident from hitting another resident. The investigation found that the allegation was unsubstantiated due to a lack of preponderance of evidence. No deficiencies were noted in the final report.

This report details the investigation of a complaint regarding staff failing to prevent a resident from hitting another resident. The investigation found that the allegation was unsubstantiated due to a lack of preponderance of evidence. No deficiencies were noted in the final report.

The inspection identified multiple deficiencies, all classified as Type A, indicating immediate risks to resident health and safety. Specific violations included unsecured medications and cleaning supplies being accessible to residents. The facility was advised on the necessary corrective actions and the plan of correction due date.

The inspection identified multiple deficiencies related to the storage and security of hazardous materials and medications. Specifically, there were issues with unsecured medications, improper storage of cleaning supplies, and general failure to secure dangerous items. The report cites deficiencies under CCR 87309(a) and CCR 87465(h)(2), all of which are classified as Type A violations.

The investigation was conducted following a complaint regarding the provision of monthly fees upon admission. The allegation concerning the failure to provide resident fee documentation was found to be substantiated. The facility was cited for deficiencies related to the content of the admission agreement, specifically regarding the detailed description of fees, which was deemed an immediate risk.

The case management inspection identified multiple deficiencies related to safety and storage protocols. Three Type A deficiencies were cited, primarily concerning the unsecured storage of hazardous materials and personal care items, posing immediate risks to residents. Additionally, one Type B deficiency was noted regarding general sanitation, specifically a strong odor in common areas.