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Nursing HomeMedicaid Top Rated

Crestwood Manor - Fremont

Strong Medicare quality ratings. Still worth an in-person visit before deciding.

4303 Stevenson Boulevard, Sundale · Fremont, CA 94538126 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
3.0/5

based on 5 Google reviews

5
4
3
2
1
Crestwood Manor - Fremont Nursing Home in Fremont, CA — Street View
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What this means for your family

It is difficult to provide a definitive recommendation due to the lack of descriptive content in most reviews. However, the specific mention of an outdated and smelly environment is a red flag that families should investigate personally during a site visit.

Google Reviews

Google Reviews

5 reviews on Google
Prospective families should be aware that recent feedback highlights significant concerns regarding the facility's physical condition and odor. While there are high ratings, there is a lack of detailed positive information to balance the specific criticisms regarding an outdated and unpleasant environment.

Quality Themes

Tap a score for details
FoodN/AStaffN/AClean2.0ActivitiesN/AMedsN/AMemoryN/ACommsN/AValueN/A

Concerns

  • Outdated interior and unpleasant odor

Rating Trends

Tap a year to see what changed

2342.02016(1)1.02020(1)2.02024(1)5.02026(2)

Distribution · 5 analyzed

5
2
4
0
3
0
2
2
1
1

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1With your impressive 5-star CMS health inspection rating, what specific cleaning and sanitization protocols do you have in place to keep the resident rooms and common areas fresh?
  • 2We noticed some feedback regarding the facility's interior; are there any upcoming plans for renovations or updates to the resident living spaces?
  • 3Since the facility has such a high clinical rating, could you walk us through how the nursing team manages medical emergencies or sudden changes in a resident's condition during the night?
  • 4What kind of daily activities or social outings do you organize to keep the 126 residents engaged and connected with one another?
  • 5How does the care team ensure that the facility remains a comfortable and pleasant-smelling environment for both residents and visiting family members?
  • 6We see you have a very strong staffing rating from CMS; how do you ensure that the care remains personalized and attentive as the facility maintains its full capacity?

Personalized based on this facility's data

Source: 5 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.94hrs
OK
Registered nurses for medical care
Total Nursing
4.94hrs
OK
All nurses + aides combined

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 15 measures

Medicare Rating
2/ 5
Better Than Avg

7

measures

Worse Than Avg

5

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility77.8%
Worse than Avg
Here
77.8%
US
15.4%
CA
11.6%
Alameda
11.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility34.2%
Worse than Avg
Here
34.2%
US
19.5%
CA
13.7%
Alameda
9.1%
😔

Residents with depression symptoms

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
12.1%
CA
7.0%
Alameda
3.8%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility15.7%
Mixed vs Avgs
Here
15.7%
US
19.4%
CA
10.7%
Alameda
7.5%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility15.0%
Worse than Avg
Here
15.0%
US
14.4%
CA
10.4%
Alameda
8.3%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
CA
98.6%
Alameda
97.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility91.3%
Mixed vs Avgs
Here
91.3%
US
81.8%
CA
94.2%
Alameda
92.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Well below state avg (15.4)
5 complaint-triggered

Multiple families have filed complaints about this facility, resulting in serious deficiencies related to abuse prevention and resident protection as recently as 2025. The facility has recurring issues with medication management, food safety, and safety systems across multiple surveys. While all deficiencies show correction dates, the pattern of complaint-triggered investigations and repeated problems in critical care areas warrants careful consideration during your visit.

Jun 10, 2025Complaint
1
0557Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Apr 18, 2025Routine
2
0711Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Provide a written emergency evacuation plan.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Apr 18, 2025Complaint
3
0607Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

0600Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Sep 29, 2023Routine
9
0580Potential for harm · PatternCorrected

Resident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

0755Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0761Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0919Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Meet requirements for the use of electrical equipment.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

Sep 7, 2023Complaint
1
0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Oct 24, 2019Routine
12
0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0353Potential for harm · PatternCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0918Potential for harm · PatternCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0814Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

0018Potential for harm · IsolatedCorrected

Emergency Preparedness Deficiencies

Establish procedures for tracking staff and patients during an emergency.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0341Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install a fire alarm system that can be heard throughout the facility.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

0923Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper medical gas storage and administration areas.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Crestwood Manor - Fremont

Organization Type

for profit

Ownership & Management

Owners

Undisclosed

Ownership Data Not Available · Organization

Source: Medicare provider data

Contact

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References & Resources

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