Nursing HomeMedicaid Top Rated

Lincoln Healthcare Center

Strong Medicare quality ratings; families often praise compassionate and caring nursing staff. Still worth an in-person visit.

200 Monday Drive, Hamlin, WV 25523|60 beds|Licensed & Active

5/5

Medicare

Inspection

Quality

Staffing

Google rating

4.2/5

based on 11 Google reviews

(304) 824-3133 Directions Website

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What this means for your family

While the facility is praised for its physical therapy and administrative responsiveness, there are serious, recurring reports regarding patient safety and basic hydration oversight. If you are considering this facility, we strongly recommend asking for a tour of the patient rooms and inquiring specifically about their protocols for monitoring non-responsive or vulnerable residents.

Google Reviews

11 reviews analyzed

“Lincoln Healthcare Center receives polarized feedback, with some families praising the compassionate staff and helpful administrative team, while others report serious concerns regarding patient safety and basic care. Critical issues include reports of severe dehydration and poor oversight of patient environments, contrasting with positive experiences regarding physical therapy and responsiveness to inquiries.”

Quality Themes

Tap a score for details

Strengths

Compassionate and caring nursing staff
Helpful and informative administrative team
Effective physical therapy services
Responsive communication regarding care updates

Concerns

Inadequate monitoring of patient hydration and basic health needs (mentioned by 2 reviewers)
Lack of security or supervision allowing patients to wander into others' rooms (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

Distribution

How They Respond to Reviews

36%response rate

This facility responds to some reviews.

Questions for Your Tour

1Given the facility's capacity of 60 residents, what specific protocols are in place to ensure consistent monitoring of hydration and daily health needs for each individual?
2I noticed the staffing rating is currently at 3 stars; how does the leadership team ensure that residents receive attentive care during shift changes or peak hours?
3To help us understand resident safety, could you walk us through the measures used to ensure residents stay within their designated areas and prevent them from wandering into other rooms?
4It is great to see the administrative team actively engaging with feedback online; how does the facility typically incorporate family input into the daily care plan?
5Could you describe the daily activity schedule and how staff encourage residents to participate in social or physical therapy sessions?
6In the event of a medical concern, how are families notified, and what is the process for coordinating with the resident's primary physician?

Personalized based on this facility's data

Key Review Excerpts

“The staff was amazing, treated me as well as the other patients with dignity and respect. They were very compassionate toward me and helped me with anything I needed or any questions I had.”

Rehab patient · 2020★★★★★

“The doctor at the ER said she was severely dehydrated, to the point that it damaged her heart and kidneys. A bit of backstory here, we were only allowed an hour per day to see her due to Covid, but every time I did, I had to ask for something to drink for mom,”

Long-term resident's family · 2024★☆☆☆☆

“Very caring staff, gives updates on the care every time something changes”

Family member · 2024★☆☆☆☆

Source: 11 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026

RN Hours

0.76hrs

Registered nurses for medical care

Total Nursing

3.44hrs

84%

All nurses + aides combined

Staff Turnover

37%

Lower is better (< 30% = good)

RN Turnover

18%

Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating

4/ 5

Better Than Avg

measures

Worse Than Avg

measures

Long-Stay Residents

🚶

Residents whose walking got worse

↓ Lower is better

This Facility3.8%

Better than Avg

Here

3.8%

15.3%

17.2%

Lincoln

22.2%

💊

Residents on anti-anxiety or sleep medication

↓ Lower is better

This Facility33.5%

Worse than Avg

Here

33.5%

19.5%

27.0%

Lincoln

21.2%

😔

Residents with depression symptoms

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

12.1%

7.2%

Lincoln

4.4%

💊

Residents on antipsychotic medication

↓ Lower is better

This Facility7.3%

Better than Avg

Here

7.3%

15.4%

14.0%

Lincoln

15.9%

💉

Residents vaccinated for pneumonia

↑ Higher is better

This Facility99.5%

Better than Avg

Here

99.5%

93.4%

96.7%

Lincoln

93.4%

🛏️

Residents needing more daily help over time

↓ Lower is better

This Facility12.8%

Better than Avg

Here

12.8%

14.4%

15.6%

Lincoln

18.7%

Short-Stay Residents (Rehab / Post-Acute)

💉

Short-stay residents vaccinated for the flu

↑ Higher is better

This Facility52.9%

Worse than Avg

Here

52.9%

79.7%

79.4%

Lincoln

84.2%

💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better

This Facility70.3%

Worse than Avg

Here

70.3%

81.8%

78.4%

Lincoln

83.8%

💊

Short-stay residents newly given antipsychotics

↓ Lower is better

This Facility0.0%

Better than Avg

Here

0.0%

1.6%

1.0%

Lincoln

1.5%

Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies

Well below state avg (13.8)

Lincoln Healthcare Center has 19 deficiencies across three surveys, all corrected by the facility. The most recurring issues involve care planning and assessments, followed by quality of care and infection control. Problems appear to persist across multiple surveys, with care planning deficiencies found in all three inspections and infection control issues in two separate years, suggesting ongoing challenges in these areas.

Jun 12, 2025Routine3 findings

0641ModerateCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0880MinorCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Oct 4, 2023Routine9 findings

0812ModerateCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0880ModerateCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0925ModerateCorrected

Environmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

0644MinorCorrected

Resident Assessment and Care Planning Deficiencies

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0684MinorCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0842MinorCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

0324MinorCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

May 16, 2022Routine7 findings

0578ModerateCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0623ModerateCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0656MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657MinorCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0661MinorCorrected

Resident Assessment and Care Planning Deficiencies

Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

0689MinorCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0695MinorCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Lincoln Healthcare Center

Organization Type

for profit

Chain Affiliation

Chain Name

Communicare Health

Chain Size

122 facilities nationwide

Chain avg rating: 2.8/5 · Rank 10 of 121 (Best)

Ownership & Management

Owners

Zenith Holdings Op Co., LLC

Owner · Organization

100%

C.r. Stoltz Family Investment Company INC