Lighthouse Rehabilitation & Healthcare Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 9 Google reviews

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What this means for your family
Recent feedback suggests the facility has improved significantly in terms of cleanliness and staff attitude compared to years past. However, because of historical complaints regarding management professionalism, I recommend scheduling a tour to observe staff interactions firsthand before making a decision.
Google Reviews
Google Reviews
9 reviews on Google“Lighthouse Rehabilitation & Healthcare Center receives polarized feedback, with recent reviews highlighting a clean environment and attentive, cheerful staff. However, older reviews and some recent critical feedback point to significant concerns regarding unprofessional management and inconsistent quality of care.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained facility
- Cheerful and attentive nursing staff
- Strong patient-centered care
Concerns
- Unprofessional staff conduct (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 9 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about how clean and well-maintained the facility is; what are your current protocols for ensuring the resident rooms and common areas stay that way?
- 2It's great to hear that the nursing staff is often described as cheerful and attentive; how do you support your team in maintaining that positive, patient-centered attitude?
- 3Since we want to ensure the highest standard of care, could you tell us about the steps the facility is taking to address recent health inspection findings and improve overall care quality?
- 4How do you handle communication and professional conduct between staff members to ensure a consistent and respectful environment for the residents?
- 5What does a typical day look like for residents here in terms of social activities and engagement with the community?
- 6In the event of a medical emergency during the night or over the weekend, what is the specific protocol for notifying the family and coordinating urgent care?
Personalized based on this facility's data
Key Review Excerpts
“I am a current patient at Lighthouse 2026. Just to mention a few of the people who are taking care of me.Mrs Gin, Cj, Britt Britt, Victoria, Edna, Mrs.D, Tye, Boon, Deja, my night crew that I call my my youngest.”
“The patient care is great , it is clean , and the staff truly cares”
“The director of nursing Ms. Braxton is the nastiest and rudest person . I wouldn't recommend this as a job nor a living facility for a family member .”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
5
measures
10
measures
2
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who got a urinary tract infection
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has had serious safety concerns including abuse protection failures and medication management issues, but most problems were identified in older surveys from 2018-2020. The most recurring issues involved fire safety systems, emergency preparedness, and resident care planning. All deficiencies show correction dates, suggesting the facility has addressed these problems, though families should inquire about current safety protocols and abuse prevention measures during any visit.
Jan 24, 2020Routine4
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Feb 28, 2019Routine5
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Assure that each resident’s assessment is updated at least once every 3 months.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Jan 11, 2018Routine21
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Dispose of garbage and refuse properly.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Egress Deficiencies
Have horizontal exits used in accordance with safety requirements.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies
Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Nutrition and Dietary Deficiencies
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Egress Deficiencies
Have corridors or aisles that are unobstructed and are at least 8 feet in width.
Smoke Deficiencies
Have properly installed hallway dispensers for alcohol-based hand rub.
Smoke Deficiencies
Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Smoke Deficiencies
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Emergency Preparedness Deficiencies
Develop and maintain an Emergency Preparedness Program (EP).
Emergency Preparedness Deficiencies
Address patient/client population and determine types of services needed.
Emergency Preparedness Deficiencies
Develop a communication plan.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Ownership & Operations
Who Operates This Facility
Lighthouse Rehabilitation & Healthcare Center
for profit
Chain Affiliation
Ball Healthcare Services
10 facilities nationwide
Chain avg rating: 3.0/5 · Rank 7 of 10 (Worst)
Ownership & Management
Owners
Ball, Clarence
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
9 reviews from families & visitors
Medicare data downloads
Original nursing home datasets
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