Life Care Center of Rhea County
Strong Medicare quality ratings; families often praise clean, well-maintained, and modern facility. Still worth an in-person visit.
based on 197 Google reviews
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What this means for your family
This facility is highly regarded for its physical environment and rehabilitation therapy, making it a strong candidate for short-term recovery. However, families should be vigilant regarding daily care needs; we strongly recommend asking how the facility ensures timely responses to call lights and how they monitor hygiene and medication schedules for residents who cannot advocate for themselves.
Google Reviews
Google Reviews
197 reviews on Google“Life Care Center of Rhea County receives high praise for its clean, modern facility and generally friendly, professional staff, particularly within the rehabilitation department. However, several families have raised serious concerns regarding inconsistent nursing care, including slow response times to call lights, poor hygiene management, and medication administration errors. While many visitors report positive experiences, the facility faces recurring criticism regarding staffing levels and the quality of care provided to residents who require significant assistance.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained, and modern facility
- Highly effective physical and occupational therapy
- Friendly and welcoming front desk and support staff
- Compassionate care for short-term rehab patients
Concerns
- Slow response times to call lights and patient requests (mentioned by 6 reviewers)
- Inconsistent hygiene care (bed sores, bathing, dental care) (mentioned by 4 reviewers)
- Medication management errors or delays (mentioned by 4 reviewers)
- Poor food quality (cold meals, unappealing) (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 135 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It's wonderful to see how well-maintained and modern the facility looks; how does the team ensure this level of cleanliness is maintained in the residents' private rooms and bathrooms?
- 2We've heard great things about the physical and occupational therapy here; can you tell us more about how the therapists work with residents to meet their specific recovery goals?
- 3How does the nursing staff manage medication schedules to ensure everything is administered accurately and on time throughout the day?
- 4What is the process for responding to call lights, and how do you ensure that residents' requests are addressed promptly, especially during busy shifts?
- 5Could you tell us a bit about the dining experience, specifically how the kitchen ensures meals are served at the right temperature and meet different dietary needs?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“The only problem that I had was later when we pushed the call light around 6pm we waited 30mins then I had to go to the nurses station were the nurse said she will try to find someone.”
“While the facility is nice and has lots of amenities the treatment I received by the nursing staff was a big joke; I am diabetic and while they checked my blood sugar semi regularly they never once gave me my insulin when I needed it.”
“My mother, a current patient of this facility, had a bath Friday. Four days later she's still wearing the same pajama set. You'll definitely not have to do too much of your person's laundry if they are in this facility.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
14
measures
3
measures
Residents on anti-anxiety or sleep medication
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents on antipsychotic medication
Residents needing more daily help over time
Residents who lost too much weight
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Life Care Center of Rhea County shows a mixed pattern with all 18 deficiencies corrected but some recurring issues across multiple surveys. The facility has struggled most with food safety and kitchen operations, fire safety systems, and care planning assessments. Notably, cooking facility deficiencies appeared in both 2019 and 2022, suggesting ongoing challenges with food service operations, though the facility has addressed each violation when identified.
Sep 21, 2022Routine9
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Aug 28, 2019Routine7
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Smoke Deficiencies
Provide properly protected cooking facilities.
Sep 26, 2018Routine2
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ownership & Operations
Who Operates This Facility
Life Care Center of Rhea County
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 87 of 194
Ownership & Management
Owners
Developers Investment Company II, INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
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References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
197 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
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