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Nursing HomeMedicaid

Life Care Center of Orlando

Strong Medicare quality ratings; families often praise modern, clean, and well-maintained facility. Still worth an in-person visit.

3211 Rouse Road, Orlando, FL 32817132 bedsLicensed & Active
4/5
Medicare
Inspection
Staffing
Google rating
3.7/5

based on 55 Google reviews

Life Care Center of Orlando Nursing Home in Orlando, FL — Street View
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What this means for your family

The facility's recent renovation and strong nursing team make it a compelling option for high-quality care. However, families should be prepared for potential hurdles with the administrative and admissions departments; ensure you have a clear point of contact and document all insurance or financial discussions early in the process.

Google Reviews

Google Reviews

55 reviews on Google
Life Care Center of Orlando is a recently renovated facility that receives high praise for its modern, clean environment and dedicated nursing staff. While many families report excellent rehabilitation outcomes and compassionate care, there is a recurring pattern of significant frustration regarding the administrative and admissions departments, as well as occasional reports of serious medical errors and poor communication.

Quality Themes

Tap a score for details
Food8.0Staff7.0Clean10.0Activities8.0Meds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Modern, clean, and well-maintained facility
  • Compassionate and attentive nursing staff
  • Effective rehabilitation and therapy services
  • Responsive medical leadership

Concerns

  • Poor communication and unresponsiveness from Admissions and Business offices (mentioned by 7 reviewers)
  • Understaffing and overworked employees (mentioned by 3 reviewers)
  • Serious medical or medication management errors (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'12(1)'16(4)'18(2)'20(5)'22(11)'26(12)

Distribution · 56 analyzed

5
35
4
2
3
2
2
2
1
15

How They Respond to Reviews

27%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1We've heard great things about how clean and modern the facility is, but how does the administration ensure that communication with families remains consistent and timely regarding care updates?
  • 2Since we know the nursing staff is highly regarded for their compassion, what specific protocols are in place to ensure medication management is handled with 100% accuracy?
  • 3How does the medical leadership team support the nursing staff to ensure everyone has enough time to provide attentive care to each resident?
  • 4In the event of a medical emergency during the night, what is the immediate process for notifying the family and coordinating care?
  • 5What kind of daily activities or social outings are available to help residents stay engaged and connected with one another?
  • 6We noticed the facility is very responsive to medical leadership needs; how does that leadership team stay involved in the day-to-day oversight of resident safety?

Personalized based on this facility's data


Key Review Excerpts

The nursing staff is right on top of all of her medical needs and the therapy and rehab has been terrific. The facility is kept so clean and we haven’t run into one person that hasn’t been willing to handle our questions.

Long-term resident's family · 2025★★★★★

My mother was recently admitted to the facility following a hospitalization for a serious illness. I was extremely concerned and worried. Dr. Rehman the Medical Director for the facility and a top-notch Physician met with me and my mother. He really listened.

Long-term resident's family · 2026★★★★★

The only problem is April in the business office. She calls you at home at 9pm at night and demands money. If that place would get rid of her, I would give it 5 stars.

Long-term resident's family · 2017★★★★
Source: 55 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.60hrs
80%
Registered nurses for medical care
Total Nursing
5.36hrs
OK
All nurses + aides combined

RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 1 measures

Worse Than Avg

1

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility74.2%
Worse than Avg
Here
74.2%
US
81.8%
FL
94.8%
Orange
95.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

2deficiencies
Well below state avg (7.3)

This facility shows a mixed safety record with 19 deficiencies across three surveys, with no complaint-triggered issues. The main problem areas include resident rights and communication, medication management, and fire safety systems. Most concerning is that food safety and medication service issues have persisted across multiple years (2019-2025), suggesting ongoing challenges in these critical care areas, though the facility has provided correction dates for all violations.

Dec 18, 2025Routine
2
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Feb 25, 2021Routine
10
0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0363Potential for harm · WidespreadCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

0582Potential for harm · PatternCorrected

Resident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

0908Potential for harm · PatternCorrected

Environmental Deficiencies

Keep all essential equipment working safely.

0692Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

0694Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0754Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Provide properly sized and located linen or trash receptacles.

Aug 1, 2019Routine
7
0684Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0015Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Address subsistence needs for staff and patients.

0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0625Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0623Minimal · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Orlando

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 85 of 194

Ownership & Management

Key personnel

Carline, MyraManaging Control - Governing BodyRahn, MelissaManaging Control - Governing BodyFletcher, ToddOfficer / DirectorLay, LisaOfficer / DirectorPreston, AubreyOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

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References & Resources

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