Life Care Center of Morristown
Strong Medicare quality ratings; families often praise highly effective rehabilitation therapy team. Still worth an in-person visit.
based on 89 Google reviews
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What this means for your family
This facility is highly regarded for its rehabilitation therapy and professional nursing staff, making it a strong candidate for recovery. However, given the serious allegations of neglect and poor communication found in some reviews, we strongly recommend conducting unannounced visits and speaking directly with current residents' families to ensure the level of oversight matches your expectations.
Google Reviews
Google Reviews
89 reviews on Google“Life Care Center of Morristown receives high praise for its rehabilitation services and the warmth of its nursing and therapy staff, with many families noting significant improvements in their loved ones' health. However, there are serious, albeit less frequent, reports regarding neglect, poor communication, and issues with personal property management. Prospective families should weigh the strong clinical outcomes against these specific concerns regarding oversight and responsiveness.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective rehabilitation therapy team
- Warm, attentive, and professional nursing staff
- Clean and well-maintained facility environment
- Proactive communication with family members
Concerns
- Neglect and poor hygiene care (not changing/cleaning residents) (mentioned by 2 reviewers)
- Understaffing leading to slow response times (mentioned by 2 reviewers)
- Poor communication and dismissive attitude from nursing staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 92 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed the facility is very responsive to feedback online; how does the management team use family input to improve daily care routines?
- 2The rehabilitation therapy team comes highly recommended, so could you tell me more about how the therapists work with residents to regain their independence?
- 3What specific protocols do you have in place to ensure that hygiene and personal care needs are met promptly and consistently for every resident?
- 4How does the nursing staff ensure that communication remains clear and proactive with family members, especially during shift changes?
- 5In the event of a medical emergency after hours, what is the process for notifying the family and coordinating with doctors?
- 6What kind of daily activities or social programs are available to help residents stay engaged and connected with one another?
Personalized based on this facility's data
Key Review Excerpts
“They're the most caring, friendly, helpful people I have ever met. They have done such a great job with me that I have healed in about seven months compared to what every doctor told me would be at least a year or longer.”
“I was very leery of taking my mom to a nursing home. Even if it was just for respite care. I was so pleased with the care she got. The staff was very patient and friendly with me.”
“The nursing staff has adapted well to the needs of our family. I'm glad for all that share true kindness and caring to us.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
3
measures
1
measures
Residents on anti-anxiety or sleep medication
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents who were physically restrained
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of recurring deficiencies, with families filing three complaint reports that triggered inspections. The main problem areas are resident assessments and care planning (appearing in four separate violations), along with issues in infection control, medication management, and resident safety. While the facility has corrected most violations when cited, the repeated problems with proper resident assessments and the fact that families felt compelled to file formal complaints warrant careful consideration during your visit.
Aug 27, 2025Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Dec 17, 2024Complaint1
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jun 26, 2024Routine3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Smoke Deficiencies
Provide properly protected cooking facilities.
Jun 26, 2024Complaint2
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Mar 18, 2020Routine1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ownership & Operations
Who Operates This Facility
Life Care Center of Morristown
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 83 of 194
Ownership & Management
Owners
Preston, Forrest
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
89 reviews from families & visitors
Official Website
Visit lcca.com
Medicare data downloads
Original nursing home datasets
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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