Life Care Center of Idaho Falls
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 175 Google reviews

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What this means for your family
This facility has a dedicated therapy team and many staff members who provide genuine, compassionate care. However, because multiple families have reported significant delays in responding to call lights and hygiene concerns, I strongly recommend visiting at different times of the day—including weekends—to observe the actual level of responsiveness and cleanliness.
Google Reviews
Google Reviews
175 reviews on Google“Life Care Center of Idaho Falls receives a high volume of positive reviews praising the compassionate nursing staff and effective rehabilitation services. However, a recurring pattern of critical concerns exists regarding neglect, slow response times to call lights, and hygiene issues, which some families describe as distressing. Prospective families should weigh the strong clinical and therapy outcomes reported by many against the serious reports of inconsistent care and communication gaps.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive nursing staff
- Effective physical and occupational therapy
- Welcoming and professional atmosphere
- Strong communication with families
Concerns
- Slow or non-existent response to call lights (mentioned by 6 reviewers)
- Hygiene and cleanliness issues (soiled bedding/clothing, odors) (mentioned by 5 reviewers)
- Inconsistent communication regarding medical status or emergencies (mentioned by 3 reviewers)
- Understaffing leading to neglect (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 177 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed you are very active in responding to online feedback; how does that commitment to communication translate into how you keep families updated about a loved one's daily medical status or sudden changes in health?
- 2With the current staffing levels, what specific protocols do you have in place to ensure that call lights are answered promptly and residents' immediate needs are met?
- 3Given the recent focus on facility hygiene and cleanliness, could you walk me through your daily routine for laundry services and room sanitation to ensure residents always have fresh bedding and clothing?
- 4Since your therapy department is highly regarded, how do you integrate those rehabilitative services into the daily life of residents who aren't in formal therapy sessions?
- 5With medication management being a complex part of nursing care, what safeguards and double-check systems do you use to ensure residents receive the correct dosages on time?
- 6How do you balance the busy nature of a 109-resident facility with the need for personalized, compassionate attention to ensure no resident feels overlooked?
Personalized based on this facility's data
Key Review Excerpts
“The nurses and staff seemed really excited to have visitors and the experience was so sweet.”
“My father had a stroke early January 2020. He needed more rehab and Life Care was the best option for him. Every staff member was kind and loving to my father, but also great at communicating with us.”
“My grandma was admitted in December 2023 and recently passed. she often talked about how it took the nurse 3 hours to bring her a glass of water. They forgot her dinner on multiple occasions.”
Staffing
Staffing Hours
per resident/day · Medicare 2026This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
13
measures
2
measures
2
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents on antipsychotic medication
Residents whose walking got worse
Residents vaccinated for the flu
Residents with pressure sores (bedsores)
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern of deficiencies across multiple surveys, with families filing complaints that triggered federal investigations regarding resident treatment rights and medication management. The most recurring issues involve resident care planning and assessment, resident rights protections, and medication services. While all deficiencies show correction dates, problems persist across surveys from 2019 through 2025, suggesting ongoing operational challenges that families should carefully consider.
Mar 19, 2026Complaint14
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Nursing and Physician Services Deficiencies
Post nurse staffing information every day.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Sep 2, 2025Complaint2
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Jan 10, 2025Routine16
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Nursing and Physician Services Deficiencies
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Keep all essential equipment working safely.
Smoke Deficiencies
Provide properly protected cooking facilities.
Mar 7, 2024Routine2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
May 24, 2019Routine5
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Conduct risk assessment and an All-Hazards approach.
Emergency Preparedness Deficiencies
Establish roles under a Waiver declared by secretary.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Establish emergency prep training and testing.
Federal Penalties
Fine
Jan 10, 2025
$13,247
Ownership & Operations
Who Operates This Facility
Life Care Center of Idaho Falls
for profit
Chain Affiliation
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 124 of 194
Ownership & Management
Owners
Developers Investment Company INC
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
175 reviews from families & visitors
Official Website
Visit lifecarecenterofidahofallsid.com
Medicare data downloads
Original nursing home datasets
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