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Nursing Home Top Rated

Promontory Point Rehabilitation

Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.

3909 South 25th East, Ammon, ID 8340650 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 23 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its physical therapy and modern, private-room environment, making it a strong candidate for post-surgical recovery. However, families should establish clear expectations regarding discharge planning and communication protocols early on to avoid the coordination issues noted by some families.

Google Reviews

Google Reviews

23 reviews on Google
Promontory Point Rehabilitation receives overwhelmingly positive feedback for its physical and occupational therapy programs, with many patients successfully regaining independence after surgeries or illnesses. While the majority of reviewers praise the attentive staff and clean, modern facility, there are notable concerns regarding communication lapses during discharge and potential issues with clinical oversight during kitchen renovations.

Quality Themes

Tap a score for details
Food4.0Staff9.0Clean9.0ActivitiesN/AMedsN/AMemoryN/AComms5.0ValueN/A

Strengths

  • Highly effective physical and occupational therapy
  • Clean, modern, and well-maintained facility
  • Compassionate and responsive nursing staff
  • Strong administrative leadership

Concerns

  • Poor communication regarding patient discharge (mentioned by 2 reviewers)
  • Inconsistent clinical oversight or care standards (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2345.02023(6)4.22024(10)5.02025(7)5.02026(1)

Distribution · 24 analyzed

5
22
4
0
3
0
2
0
1
2

How They Respond to Reviews

0%response rate

Questions for Your Tour

  • 1We've heard wonderful things about the physical and occupational therapy programs here; could you tell us more about how the therapists work with residents to reach their goals?
  • 2How does the nursing team ensure consistent clinical oversight and care standards for every resident throughout their stay?
  • 3When it comes to the transition from rehab back home, what is your process for communicating discharge plans and next steps with families?
  • 4What are some of the favorite daily activities or social events that keep the residents engaged and connected with each other?
  • 5In the event of a medical emergency after hours, what specific protocols are in place to ensure immediate and effective care?
  • 6We noticed the facility looks very clean and modern; how does the team maintain such a high standard of cleanliness and upkeep?

Personalized based on this facility's data


Key Review Excerpts

The OTs and PTs were very helpful. They pushed her to improve but took her daily health into consideration also. The facility was very nice and didn’t really feel like a rehab center.

Rehab patient's family · 2025★★★★★

The building is beautiful the rooms are all private rooms and are spacious. Each caregiver is kind and happy and willing to meet my needs. The nurses are detailed oriented.

Rehab patient · 2026★★★★★

So if this is the best place to have loved one... I would hate to see the other 3 options we had... lack of communication with staff, the physical therapy guy, the cna that came in and did vitals.. the blood pressure cup was at the same pressure as when she left and my mom never felt it inflat

Long-term resident's family · 2024☆☆☆☆
Source: 23 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.45hrs
OK
Registered nurses for medical care
Total Nursing
5.17hrs
OK
All nurses + aides combined
Staff Turnover
23%
Lower is better (< 30% = good)
RN Turnover
20%
Lower is better (< 30% = good)

This facility meets the national staffing benchmarks. Higher staffing is linked to fewer falls and better day-to-day care.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 3 measures

Medicare Rating
5/ 5
Better Than Avg

3

measures

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.5%
Better than Avg
Here
95.5%
US
79.8%
ID
86.5%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility95.4%
Better than Avg
Here
95.4%
US
81.8%
ID
90.6%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.7%
Better than Avg
Here
0.7%
US
1.6%
ID
1.7%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

3deficiencies
Well below state avg (8.8)
10 complaint-triggered

Families filed complaints triggering 10 deficiencies, indicating recurring concerns about this facility's care quality. The most frequent problems involve medication management, care planning, and resident rights issues, with many deficiencies repeating across multiple surveys from 2019 to 2025. While the facility corrects violations when cited, the pattern of repeated issues in core care areas suggests ongoing systemic challenges that families should carefully consider.

Feb 12, 2025Routine
6
0791Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Ensure that any exit in an area undergoing construction, repair, or improvements shall be inspected daily to ensure its ability to be used instantly in case of emergency.

0583Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0161Potential for harm · IsolatedCorrected

Construction Deficiencies

Use approved construction type or materials.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Mar 8, 2024Complaint
10
0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0655Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0622Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0693Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0759Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

Mar 8, 2024Routine
8
0004Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop and maintain an Emergency Preparedness Program (EP).

0029Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Develop a communication plan.

0522Potential for harm · WidespreadCorrected

Services Deficiencies

Have an externally vented heating system.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0009Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Include a process for Emergency Preparedness collaboration.

0024Potential for harm · PatternCorrected

Emergency Preparedness Deficiencies

Establish policies and procedures for volunteers.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Mar 15, 2019Routine
21
0686Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0291Potential for harm · WidespreadCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0345Potential for harm · WidespreadCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0578Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

0656Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0657Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

0758Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0712Potential for harm · PatternCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0554Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

0655Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

0679Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide activities to meet all resident's needs.

0684Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0695Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

0700Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0790Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide routine and 24-hour emergency dental care for each resident.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0927Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

0577Minimal · WidespreadCorrected

Resident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

0732Minimal · WidespreadCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Promontory Point Rehabilitation

Organization Type

for profit

Chain Affiliation

Chain Name

Promontory Healthcare

Chain Size

3 facilities nationwide

Chain avg rating: 3.3/5 · Rank 1 of 3 (Best)

Ownership & Management

Owners

Bv Snf Ammon Oc LLC

Owner · Organization

Mvh Snf Holding LLC

Owner · Organization

Tcu Management Company LLC.

Owner · Organization

Key personnel

Snf Ammon Real Estate LLC5% or Greater Mortgage InterestHaynes, AnnaOfficer / DirectorKemmerer, CaseyManagerTaylor, ScottManagerBv Operations LLC.Adp of the Snf
Source: Medicare provider data

Contact

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References & Resources

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