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Nursing HomeMedicaid

Life Care Center of Evergreen

Strong Medicare quality ratings; families often praise warm, attentive, and compassionate nursing staff. Still worth an in-person visit.

2987 Bergen Peak Dr, Evergreen West Central · Evergreen, CO 80439120 bedsLicensed & Active
Source: CO CDPHE — view official record
4/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 162 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its clean environment and dedicated therapy team, making it a strong candidate for rehabilitation. However, because multiple reviewers have raised concerns about patient supervision and response times, we recommend that families of residents with high fall risks or those requiring frequent assistance explicitly discuss the facility's monitoring protocols and call-bell response expectations during your tour.

Google Reviews

Google Reviews

162 reviews on Google
Life Care Center of Evergreen is widely praised for its compassionate, friendly staff and clean, well-maintained facility, making it a preferred choice for many families in the area. While most reviewers report excellent care and successful rehabilitation outcomes, a small number of critical reviews highlight serious concerns regarding patient safety, specifically regarding fall prevention and responsiveness to call buttons. Families should weigh the strong clinical reputation against these reports of inconsistent monitoring during off-hours.

Quality Themes

Tap a score for details
Food8.0Staff9.0Clean9.0Activities8.0Meds7.0Memory8.0Comms8.0Value6.0

Strengths

  • Warm, attentive, and compassionate nursing staff
  • Clean and well-maintained facility
  • Effective physical and occupational therapy programs
  • Welcoming and helpful administrative team

Concerns

  • Slow or non-existent response to call buttons/requests for assistance (mentioned by 3 reviewers)
  • Patient falls resulting from lack of supervision or assistance (mentioned by 2 reviewers)
  • Lost or misplaced personal clothing/belongings (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

234'15(1)'17(2)'22(21)'24(39)'26(14)

Distribution · 164 analyzed

5
138
4
17
3
0
2
2
1
7

How They Respond to Reviews

97%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1I noticed your team is very active in responding to online feedback; how do you use that resident and family input to improve the daily experience here?
  • 2With a capacity of 120 residents, what specific protocols do you have in place to ensure that call lights are answered promptly and that staff are available when a resident needs assistance?
  • 3Given that some families have expressed concerns about resident safety during transfers and mobility, could you walk us through your fall prevention program and how you monitor residents who need extra supervision?
  • 4We understand that keeping track of personal belongings can be a challenge in a facility this size; what systems do you have in place to ensure clothing and personal items are properly labeled and returned to the right resident?
  • 5Since your therapy programs are highly regarded, how do you integrate those physical and occupational therapy goals into the residents' daily social and activity routines?
  • 6In the event of a medical emergency, how quickly can your staff escalate care, and what is your process for keeping family members informed during those critical moments?

Personalized based on this facility's data


Key Review Excerpts

My mother stayed here for 3 weeks To rehab, a broken ankle. She loved the place. It was very clean and the staff was very nice.

Rehab patient's family · 2024★★★★★

The nursing staff are incredible. They always answer our questions and address any concerns. My father could not be in better hands and we are grateful for the care he receives.

Long-term resident's family · 2023★★★★★

The staff have been very helpful and helping our sister adjust to being at the Life Care Center, which is a wonderful place. And they are very good about communicating with with us.

Long-term resident's family · 2024★★★★★
Source: 162 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.10hrs
OK
Registered nurses for medical care
Total Nursing
3.63hrs
89%
All nurses + aides combined
Staff Turnover
35%
Lower is better (< 30% = good)
RN Turnover
33%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

10

measures

Worse Than Avg

5

measures

Mixed Results

2

measures

Long-Stay Residents
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility95.9%
Better than Avg
Here
95.9%
US
93.4%
CO
93.6%
Jefferson
84.7%
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility9.7%
Better than Avg
Here
9.7%
US
15.5%
CO
20.0%
Jefferson
20.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.5%
Mixed vs Avgs
Here
10.5%
US
12.1%
CO
8.5%
Jefferson
2.6%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💉

Residents vaccinated for the flu

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
95.5%
CO
94.7%
Jefferson
92.6%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility23.8%
Worse than Avg
Here
23.8%
US
19.4%
CO
21.7%
Jefferson
16.6%
💊

Residents on anti-anxiety or sleep medication

↓ Lower is better
This Facility13.5%
Mixed vs Avgs
Here
13.5%
US
19.5%
CO
11.3%
Jefferson
18.0%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility97.4%
Better than Avg
Here
97.4%
US
81.8%
CO
76.3%
Jefferson
73.4%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility92.0%
Better than Avg
Here
92.0%
US
79.8%
CO
75.6%
Jefferson
72.7%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility1.3%
Better than Avg
Here
1.3%
US
1.6%
CO
1.5%
Jefferson
2.1%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

4deficiencies
Well below state avg (8.8)

Life Care Center of Evergreen shows recurring safety and medication management issues across all three surveys. The facility has faced repeated deficiencies in fire safety systems, medication oversight, and food service operations. While all violations have correction dates indicating the facility addresses problems when identified, the pattern of similar issues reappearing suggests ongoing challenges with maintaining consistent safety standards and pharmaceutical protocols.

May 15, 2025Routine
10
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0293Potential for harm · WidespreadCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0321Potential for harm · WidespreadCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0353Potential for harm · WidespreadCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0690Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

0756Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

0776Potential for harm · IsolatedCorrected

Administration Deficiencies

Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Oct 26, 2023Routine
9
0353Potential for harm · Widespread

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0712Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

Have simulated fire drills held at unexpected times.

0803Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

0804Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0293Potential for harm · IsolatedCorrected

Egress Deficiencies

Have properly located and lighted "Exit" signs.

0363Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install corridor and hallway doors that block smoke.

Jul 14, 2022Routine
10
0759Potential for harm · PatternCorrected

Pharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

0760Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

0883Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Develop and implement policies and procedures for flu and pneumonia vaccinations.

0291Potential for harm · IsolatedCorrected

Egress Deficiencies

Install emergency lighting that can last at least 1 1/2 hours.

0321Potential for harm · IsolatedCorrected

Smoke Deficiencies

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

0325Potential for harm · IsolatedCorrected

Smoke Deficiencies

Have properly installed hallway dispensers for alcohol-based hand rub.

0521Potential for harm · IsolatedCorrected

Services Deficiencies

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

0522Potential for harm · IsolatedCorrected

Services Deficiencies

Have an externally vented heating system.

0914Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

State Inspection History

State Inspections

Source: CO Dept. of Public Health & Environment

8total
4deficiencies
Jun 23, 2025Follow-up
CleanReport

No deficiencies found during this inspection.

Jun 16, 2025Complaint
CleanReport

No deficiencies found during this inspection.

Jun 3, 2025Routine
N/A0000, 0293, 0321 and 5 more

1. Generator injection pump' s standby power is leaking. Please monitor the situation and keep an eye on it until September 13, 2024. Note from the report facility is to inspect the pump on a monthly basis.2. Rooms 133 and 134 do not have signs indicating oxygen use. The following rooms also do not have oxygen use signs: 201, 204, 205, 206, 207, 208, 209, 219, and 221. Fixed during inspection.3. Oxygen Room: Please provide "Full" and "Empty" signs. Fixed durin.. Based on a record review, observations, inspection, and interviews, it was determined that the facility failed to meet the protection requirements in accordance with NFPA 101, 25, and 13. The deficient practice affected all smoke compartments. The deficient practice could affect all smoke zones,120 of 120 residents, and an indeterminable number of staff and visitors.1. During the inspection, observations and interviews with the maintenance director rev.. Based on observation and staff interviews during the survey, it was determined that the facility failed to maintain hazard areas in accordance with NFPA 10. The deficient practice affected all smoke compartments. The deficient practice could affect 4 of 7 smoke zones,80 of 120 residents, and an indeterminable number of staff and visitors.1. During the inspection, observations and interviews with the maintenance director revealed that wall penetrati.. Based on observation and staff interviews, it was determined that the facility failed to arrange and maintain exit signage in accordance with Life Safety Code Section 7.10.1.2.1 and Chapter 19. The deficient practice affected all smoke compartments. The deficient practice could affect all smoke zones,120 of 120 residents, and an indeterminable number of staff and visitors.During the inspection, observations and interviews with the maintenance director reveal.. Based on observation and staff interviews, it was determined that the facility failed to maintain wiring in accordance with NFPA 99 and NFPA 70. The deficient practice affected all smoke compartments. The deficient practice could affect 1 of 7 smoke zones,20 of 120 residents, and an indeterminable number of staff and visitors.During the inspection, observations and interviews with the maintenance director revealed burn marks around the outlet and cr.. Based on observation it was determined that the facility failed to maintain the kitchen hood suppression system as required by NFPA 96, (Chapter 12, Section 12.1.2.3.1) and cooking appliance restraint as required by NFPA 54, 9.6.1.2. The deficient practice affected all smoke compartments. The deficient practice could affect 1 of 7 smoke zones,20 of 120 residents, and an indeterminable number of staff and visitors.1. During the inspection, observations and i.. Based on observations and a review of records, it was determined that the facility did not maintain fire extinguishers in accordance with NFPA 10. The deficient practice affected all smoke compartments. The deficient practice could affect 1 of 7 smoke zones,20 of 120 residents, and an indeterminable number of staff and visitors.During the inspection, observations and interviews with the maintenance director revealed that the kitchen extinguisher is mou.. INITIAL COMMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on June 3, 2025, for compliance with the National Fire Protection Association (NFPA 101) Life Safety Code (2012) Chapter 19 "Existing Health Care Occupancies."This structure is a two (2) story, Type II (111) cons..

May 15, 2025Complaint
N/A0000, 0690, 0756 and 2 more

A recertification survey with complaint #CO36535, #CO39696, #CO39983 and #CO40077 was completed on 5/12/25 to 5/15/25. Four deficiencies were cited. An Emergency Preparedness survey was conducted from 5/12/25 to 5/15/25. No deficiencies were cited. Based on interviews and record review, the facility failed to ensure one (#45) of one residents reviewed for radiology and diagnostic services, received timely care out of 32 sample residents. Specifically, the facility failed to schedule and obtain magnetic resonance imaging (MRI - diagnostic imaging) in a timely manner for Resident #45.Findings include: I. Facility policy and procedureThe Diagnostic Services policy, revised on 9/24/24, was provided by the nursing home administrator (NHA) on 5/15/25 at 6:15 p.m. It revealed in pertinent part,"The facility will ensure that diagnostics services meet the needs of residents. The facility is responsible for the quality and timeliness of serv.. Based on observations, record review and interviews, the facility failed to act upon the pharmacist' s recommendations in a timely manner for two (#27 and #20) of five residents out of 32 sample residents.Specifically the facility failed to:-Ensure two medications which potentially contributed to falls for Resident #27 were discontinued, per the pharmacist and physician' s recommendations; and,-Ensure Resident #20' s serum sodium levels were obtained timely after the pharmacist recommended the laboratory work to be completed. Findings include:I. Facility policy and procedureThe Pharmacy Recommendations policy and procedure, revised 11/19/24, was provided by the nursing hom.. Based on observations, record review and interviews, the facility failed to ensure residents with indwelling catheters received the appropriate care and services according to professional standards for one (#57) of two residents reviewed for catheter care out of 32 sample residents.Specifically, the facility failed to:-Obtain physician' s orders for the use and care of Resident #57' s catheter; and, -Maintain documentation for Resident #57' s catheter care and maintenance.Findings include:I. Facility policy and procedureThe Indwelling Urinary Catheter (Foley) Management policy, revised 6/27/23, was provided by the nursing home administrator (NHA) on 5/15/25 at 6:18 p.m. It read in pe.. Based on observations, record review and interviews, the facility failed to store, prepare and distribute food in a sanitary manner in the main kitchen.Specifically, the facility failed to:-Ensure employees performed hand hygiene appropriately during meal service; and,-Ensure food was labeled, dated and disposed of timely.Findings include:I. Ensure employees performed hand hygiene appropriately during meal serviceA. Professional referenceThe Colorado Retail Food Regulations, (3/16/24) and retrieved on 5/20/25 read in pertinent part, "Food employees shall clean their hands and exposed portions of their arms immediately before engaging in food preparation, including working with e..

Jan 22, 2024Complaint
CleanReport

No deficiencies found during this inspection.

Jan 19, 2024Follow-up
CleanReport

No deficiencies found during this inspection.

Nov 16, 2023Routine
N/A0000, 0222, 0293 and 2 more

Based on observation and staff interview, it was determined that the facility failed to arrange and maintain exit signage in accordance with Life Safety Code NFPA 1011.Activity office needs UL listed exit sign | If photoluminescence sign is used must have light shining on itNFPA 101 7.9.2.5 Unit equipment and battery systems for emergency luminaires shall be listed to ANSI/UL 924, Standard for Emergency Lighting and Power Equipment.These deficiencies have the potential to affect occupants, who might include residents, staff, and visitors within this area of the smoke compartment. Deficient items were discussed with the Administrator and Maintenance director at the exit conference. Based on observation and staff interview, it was determined that the facility failed to arrange and maintain the means of egress in accordance with Life Safety Code Section 19.2 and Chapter 7. 1.Delayed signage needed for stairwell delayed egress doorNFPA 101, 7.2.1.6.1.1 A readily visible, durable sign in letters not less than 1 in. (25 mm) high and not less than 1/8 in. (3.2 mm) in stroke width on a contrasting background that reads as follows shall be located on the door leaf adjacent to the release device in the direction of egress: PUSH UNTIL ALARM SOUNDS DOOR CAN BE OPENED IN 15 SECONDS or PUSH UNTIL ALARM SOUNDS DOOR CAN BE OPENED IN 30 SECONDS (if approved by the local fire department) (3)*An irreversible process shall release the lock in the direction of egress within 15 secondsThese d.. Based on observation it was determined the facility failed to maintain corridor doors in accordance with NFPA 101.1.Rated door to elevator room missing middle hinge creating a gap space within the rated doorNFPA 80 5.2.1* Fire door assemblies shall be inspected and tested not less than annually, and a written record of the inspection shall be signed and kept for inspection by the AHJ.NFPA 101, 19.3.6.3.1* Doors protecting corridor openings in other than required enclosures of vertical openings, exits, or hazardous areas shall be doors constructed to resist the passage of smoke and shall be constructed of materials such as the following:(1) 13/4 in. (44 mm) thick, solid-bonded core wood(2) Material that resists fire for a minimum of 20 minutesThese deficiencies have the potentia.. Based on record review, it was determined that the facility failed to conduct fire drills in accordance with the Life Safety Code, Section 19.7.1.61.Fire Drills not conducted under varied conditions | Closer than hour over 12 month of drillsNFPA 101, 19.7.1.6 Drills shall be conducted quarterly on each shift to familiarize facility personnel (nurses, interns, maintenance engineers, and administrative staff) with the signals and emergency action required under varied conditions.This deficiency has the potential to affect occupants, who might include residents, staff, and visitors within the entire facility. Deficient items were discussed with the administrator and maintenance director at the exit conference. INITIAL COMENTS (ID Prefix Tag #K000) are informational only and a representation of the facility' s general characteristics. This survey was conducted in accordance with the Federal Register at Section 42 CFR 483.70(a).This survey was conducted on November 16, 2023 for compliance with the National Fire Protection Association, (NFPA 101) Life Safety Code (2012) Chapter 19 "Existing Health Care Occupancies."This structure is a two (2) story, Type II (111) construction. This original facility was constructed in 1986. There is a partial basement that is used for support services and there is no resident access. The facility is licensed for 120 beds and the census on the date of the survey was 56.The facility is fully protected throughout by a National Fire Protection Association (NFPA) 13 automatic wet-p..

Oct 26, 2023Complaint
N/A0000, 0761, 0803 and 2 more

A recertification survey with complaint #CO29879 was completed on 10/23/23 to 10/2623. Four deficiencies were cited. An Emergency Preparedness survey was conducted from 10/23/23 to 10/26/23. No deficiencies were cited. Based on interviews, observations and record review, the facility failed to consistently serve food that was palatable and at a safe and appetizing temperature. Specifically, the facility failed to ensure resident food was palatable in taste and texture. Findings include:I. Facility policy and procedureThe Resident Satisfaction with Food and Dining policy and procedure, revised 4/25/23, was provided by the nursing home administrator (NHA) on 10/26/23 at 12:00 p.m. It revealed in pertinent part, "The facility will have a process in place to monitor the quality of food and beverages delivered to the residents. Each resident received and the facility provides food prepared by methods that.. Based on observations and interviews the facility failed to maintain an infection control program designed to provide a safe, sanitary and comfortable environment to help prevent the development and transmission of disease and infection.Specifically the facility failed to:-Ensure resident rooms were cleaned and disinfected properly; and,-Ensure staff administered medications in a hygienic manner.Findings include:I. Failure to clean residents room appropriatelyA. Facility policy and procedureThe Daily Room Cleaning policy, revised 7/19/23, received from the nursing home administrator (NHA) on 10/26/23 at 1:22 p.m. It revealed in pertinent part, "the cleanliness of each res.. Based on observations and interviews, the facility failed to ensure all drugs and biologicals used in the facility were properly stored in one out of three medication carts.Specifically, the facility failed to ensure medication carts were locked when left unattended and medications were not left unattended.Findings include:I. Facility policy and procedureThe Storage and Expiration Dating of Medications, Biologics policy, revised 7/21/22, was received from the nursing home administrator (NHA) on 10/16/23 at 1:22 p.m. It revealed in pertinent part, "the policy sets forth the procedures relating to the storage and expiration of medications, biologics, syringes and needles. Facility should ens.. Based on observations, record review and interviews, the facility failed to ensure menus met the needs of residents and were followed for mechanically altered diets.Specifically, meal portion sizes were served incorrectly for resident with puree diet orders.Findings include:I. Facility policy and procedureThe Therapeutic Diets policy and procedure, revised 4/25/23, was provided by the nursing home administrator (NHA) on 10/26/23 at 12:00 p.m. It revealed in pertinent part, "Therapeutic diets will be provided as prescribed by the attending physician or per state guidelines. The intent of this is to ensure the residents receive and consume foods in the appropriate form and/or the appropria..

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Evergreen

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 40 of 194 (Best)

Ownership & Management

Owners

Developers Investment Company INC

Owner · Organization

Key personnel

Carlson, AmberManaging Control - Governing BodyMosley, KimberlyManaging Control - Governing BodySchmidt, DerekManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

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