Strong Medicare quality ratings; public reviewers often praise warm, attentive, and professional nursing staff. Still worth an in-person visit.
based on 224 Google reviews

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Life Care Center of Cheyenne has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: warm, attentive, and professional nursing staff and clean and well-maintained facility. Review the component ratings and current source records before deciding.
Life Care Center of Cheyenne is widely praised for its clean, well-maintained environment and a staff that many families describe as compassionate, professional, and attentive. While the majority of reviews are highly positive, a recurring concern involves staffing levels, with some families reporting slow response times to call lights and occasional lapses in basic care tasks during weekends or off-hours.
Quality Themes
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Concerns
Rating Trends
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Distribution · 225 analyzed
This facility actively engages with reviewer feedback.
Personalized based on this facility's data
Key Review Excerpts
“My mom was here for rehab after hip surgery. The staff are kind and caring. They care about the facility and the patients. I even saw the director sweeping sidewalks in the courtyard to make sure there were no rocks to trip the patients.”
“The physical therapists are very knowledgeable, helping patients meet all their therapy goals with care and patience. Transportation is provided for all external appointments.”
“All staff that I’ve had the pleasure of meeting during her stay have been courteous, respectful and make sure our mother doesn’t feel embarrassed or as though her care is an imposition.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
9
measures
4
measures
4
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Residents on anti-anxiety or sleep medication
Residents on antipsychotic medication
Residents vaccinated for pneumonia
Residents needing more daily help over time
Residents whose walking got worse
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints against this facility, triggering 12 of the 34 total deficiencies found across surveys. The most recurring problems involve medication management, care planning, and fire safety systems. While all cited issues show correction dates from the provider, the pattern of repeated deficiencies in core care areas like medication labeling and comprehensive care planning across multiple years suggests ongoing operational challenges that families should carefully consider.
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Resident Assessment and Care Planning Deficiencies
PASARR screening for Mental disorders or Intellectual Disabilities
Quality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Miscellaneous Deficiencies
Have restrictions on the use of portable space heaters.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure proper usage of power strips and extension cords.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Miscellaneous Deficiencies
Meet Health Care Facilities Code mechanical requirements.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Life Care Center of Cheyenne
for profit
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 1 of 194 (Highest rating)
Owners
Developers Investment Company INC
Owner · Organization
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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Google Reviews
224 reviews from families & visitors
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