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Strong Medicare quality ratings; public reviewers often praise clean, well-maintained facility. Still worth an in-person visit.
based on 292 Google reviews
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Life Care Center of Casper has a strong overall Medicare rating. RN hours meet the EveryPlace reference benchmark, which is one useful staffing signal to discuss during a visit. Public reviewers frequently mention: clean, well-maintained facility and friendly and attentive nursing staff. Review the component ratings and current source records before deciding.
Life Care Center of Casper is widely praised for its clean, bright, and welcoming environment, with many visitors noting the facility's pleasant atmosphere and friendly staff. While the majority of reviews are highly positive regarding rehab services and general care, a few families have raised serious concerns regarding medication errors and staffing shortages that impact response times and weekend therapy availability.
Quality Themes
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Concerns
Rating Trends
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Distribution · 229 analyzed
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Personalized based on this facility's data
Key Review Excerpts
“Life Care Center of Casper did a great job with rehab for my 94 yr old mother-in-law. She arrived from the hospital as weak as could be and after lots of patient, consistent work, she is now so much stronger and ready to return to her life.”
“Amazing caretakers that truly focus on the well being of each patient. The workers are engaging, compassionate, patient and over the top friendly to all.”
“I'm very disappointed because yesterday Sunday 1/4/2026 about 12:30pm Erica (whom I was told was a nurse) gave my father the wrong medication.”
Total nursing hours are below the EveryPlace reference benchmark, though RN coverage meets its reference level. Ask how aides are staffed for daily tasks such as bathing and mobility.
Reference benchmarks (0.75 RN and 4.1 total nursing hours per resident/day) are comparison targets, not current federal minimum requirements.
Resident outcomes compared with national, state, and local averages · 17 measures
12
measures
2
measures
3
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Residents on antipsychotic medication
Residents needing more daily help over time
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents vaccinated for pneumonia
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Detailed Medicare record · up to 3-year lookback
Families have filed multiple complaints about this facility, with concerning issues including resident neglect and abuse that required federal intervention. The facility shows recurring problems with fire safety systems, emergency preparedness, and resident rights violations across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-triggered investigations raises concerns about care quality and resident protection.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Resident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
Pharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Egress Deficiencies
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Emergency Preparedness Deficiencies
Implement emergency and standby power systems.
Miscellaneous Deficiencies
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Construction Deficiencies
Meet other general requirements.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Quality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
Environmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
Egress Deficiencies
Have exits that are accessible at all times.
Smoke Deficiencies
Install an approved automatic sprinkler system.
Services Deficiencies
Have properly installed electrical wiring and gas equipment.
Life Care Center of Casper
for profit
Life Care Centers of America
194 facilities nationwide
Chain avg rating: 3.5/5 · Rank 79 of 194
Owners
Life Care Centers of America, INC.
Owner · Organization
Preston, Forrest
Owner (parent company)
Key personnel
Contact this facility directly and verify the details that matter most to your family.
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292 reviews from families & visitors
Official Website
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