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Nursing HomeMedicaid Top Rated

Life Care Center of Casper

Strong Medicare quality ratings; families often praise clean, well-maintained facility. Still worth an in-person visit.

4041 South Poplar St, Casper, WY 82601120 bedsLicensed & Active
5/5
Medicare
Inspection
Quality
Staffing
Google rating
4.7/5

based on 275 Google reviews

5
4
3
2
1

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What this means for your family

This facility is highly regarded for its clean environment and effective rehabilitation programs, making it a strong choice for recovery. However, families should be vigilant regarding medication management and should explicitly ask about weekend staffing ratios to ensure their loved one's needs are met during off-hours.

Google Reviews

Google Reviews

275 reviews on Google
Life Care Center of Casper is widely praised for its clean, bright, and welcoming environment, with many visitors noting the facility's pleasant atmosphere and friendly staff. While the majority of reviews are highly positive regarding rehab services and general care, a few families have raised serious concerns regarding medication errors and staffing shortages that impact response times and weekend therapy availability.

Quality Themes

Tap a score for details
Food9.0Staff8.0Clean10.0Activities8.0Meds2.0MemoryN/AComms7.0Value5.0

Strengths

  • Clean, well-maintained facility
  • Friendly and attentive nursing staff
  • Effective physical and occupational therapy
  • Welcoming atmosphere for families and visitors

Concerns

  • Medication administration errors (mentioned by 2 reviewers)
  • Understaffing leading to slow response times (mentioned by 2 reviewers)
  • Lack of physical therapy on weekends (mentioned by 2 reviewers)

Rating Trends

Tap a year to see what changed

2344.72023(18)4.82024(74)4.82025(82)4.62026(37)

Distribution · 211 analyzed

5
186
4
17
3
3
2
0
1
5

How They Respond to Reviews

100%response rate

This facility actively engages with reviewer feedback.

Questions for Your Tour

  • 1It is wonderful to see how much the management engages with the community through their reviews; how do you typically incorporate family feedback into your daily operations?
  • 2We noticed the facility is very well-maintained and clean; what is your routine for ensuring the resident living areas stay this welcoming?
  • 3Could you walk us through your specific protocols for medication administration and how you ensure accuracy during shift changes?
  • 4How do you manage nursing response times during the evening or overnight hours to ensure residents are attended to promptly?
  • 5We are interested in the rehabilitation process; how does the schedule for physical and occupational therapy work on the weekends?
  • 6What kind of daily social activities or group outings do you have planned to keep the residents engaged and active?

Personalized based on this facility's data


Key Review Excerpts

Life Care Center of Casper did a great job with rehab for my 94 yr old mother-in-law. She arrived from the hospital as weak as could be and after lots of patient, consistent work, she is now so much stronger and ready to return to her life.

Rehab patient's family · 2024★★★★★

Amazing caretakers that truly focus on the well being of each patient. The workers are engaging, compassionate, patient and over the top friendly to all.

Family member · 2024★★★★★

I'm very disappointed because yesterday Sunday 1/4/2026 about 12:30pm Erica (whom I was told was a nurse) gave my father the wrong medication.

Family member · 2026☆☆☆☆
Source: 275 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
1.35hrs
OK
Registered nurses for medical care
Total Nursing
4.07hrs
99%
All nurses + aides combined
Staff Turnover
42%
Lower is better (< 30% = good)
RN Turnover
39%
Lower is better (< 30% = good)

Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
4/ 5
Better Than Avg

12

measures

Worse Than Avg

2

measures

Mixed Results

3

measures

Long-Stay Residents
💊

Residents on antipsychotic medication

↓ Lower is better
This Facility4.7%
Better than Avg
Here
4.7%
US
15.4%
WY
22.8%
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility7.4%
Better than Avg
Here
7.4%
US
14.4%
WY
17.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility29.0%
Worse than Avg
Here
29.0%
US
19.4%
WY
23.0%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility10.2%
Better than Avg
Here
10.2%
US
15.3%
WY
16.8%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility99.6%
Better than Avg
Here
99.6%
US
93.4%
WY
94.5%
😔

Residents with depression symptoms

↓ Lower is better
This Facility10.0%
Mixed vs Avgs
Here
10.0%
US
12.1%
WY
6.3%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility95.7%
Better than Avg
Here
95.7%
US
79.7%
WY
77.0%
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility89.3%
Better than Avg
Here
89.3%
US
81.8%
WY
76.5%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.4%
Better than Avg
Here
0.4%
US
1.6%
WY
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

5deficiencies
Near state avg (6.8)
8 complaint-triggered

Families have filed multiple complaints about this facility, with concerning issues including resident neglect and abuse that required federal intervention. The facility shows recurring problems with fire safety systems, emergency preparedness, and resident rights violations across multiple surveys from 2022 to 2024. While all deficiencies show correction dates, the pattern of repeated safety violations and complaint-triggered investigations raises concerns about care quality and resident protection.

Oct 17, 2024Complaint
5
0550Potential for harm · PatternCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

0641Potential for harm · PatternCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0880Potential for harm · PatternCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

0637Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Assess the resident when there is a significant change in condition

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Oct 17, 2024Routine
2
0222Potential for harm · PatternCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Apr 9, 2024Complaint
2
0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

0600Potential for harm · IsolatedResolved (past non-compliance)

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Jan 25, 2024Complaint
1
0677Potential for harm · PatternCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Aug 24, 2023Routine
12
0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0761Potential for harm · WidespreadCorrected

Miscellaneous Deficiencies

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

0918Potential for harm · WidespreadCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

0100Potential for harm · PatternCorrected

Construction Deficiencies

Meet other general requirements.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0324Potential for harm · PatternCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0345Potential for harm · PatternCorrected

Smoke Deficiencies

Have approved installation, maintenance and testing program for fire alarm systems.

0677Potential for harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

0919Potential for harm · IsolatedCorrected

Environmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

0271Potential for harm · IsolatedCorrected

Egress Deficiencies

Have exits that are accessible at all times.

0351Potential for harm · IsolatedCorrected

Smoke Deficiencies

Install an approved automatic sprinkler system.

0511Potential for harm · IsolatedCorrected

Services Deficiencies

Have properly installed electrical wiring and gas equipment.

Jul 28, 2022Routine
17
0812Potential for harm · WidespreadCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0031Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Provide emergency officials' contact information.

0041Potential for harm · WidespreadCorrected

Emergency Preparedness Deficiencies

Implement emergency and standby power systems.

0623Potential for harm · PatternCorrected

Resident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

0625Potential for harm · PatternCorrected

Resident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

0732Potential for harm · PatternCorrected

Nursing and Physician Services Deficiencies

Post nurse staffing information every day.

0223Potential for harm · PatternCorrected

Egress Deficiencies

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

0561Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

0758Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

0211Potential for harm · IsolatedCorrected

Egress Deficiencies

Keep aisles, corridors, and exits free of obstruction in case of emergency.

0222Potential for harm · IsolatedCorrected

Egress Deficiencies

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

0324Potential for harm · IsolatedCorrected

Smoke Deficiencies

Provide properly protected cooking facilities.

0353Potential for harm · IsolatedCorrected

Smoke Deficiencies

Inspect, test, and maintain automatic sprinkler systems.

0355Potential for harm · IsolatedCorrected

Smoke Deficiencies

Properly select, install, inspect, or maintain portable fire extinguishes.

0753Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of highly flammable decorations.

0781Potential for harm · IsolatedCorrected

Miscellaneous Deficiencies

Have restrictions on the use of portable space heaters.

0918Potential for harm · IsolatedCorrected

Gas, Vacuum, and Electrical Systems Deficiencies

Have generator or other power source capable of supplying service within 10 seconds.

Ownership & Operations

Who Operates This Facility

Owner / Operator

Life Care Center of Casper

Organization Type

for profit

Chain Affiliation

Chain Name

Life Care Centers of America

Chain Size

194 facilities nationwide

Chain avg rating: 3.5/5 · Rank 79 of 194

Ownership & Management

Owners

Life Care Centers of America, INC.

Owner · Organization

Preston, Forrest

Owner (parent company)

Key personnel

Cadwell, StaceyManaging Control - Governing BodyDivillacci, JasonManaging Control - Governing BodySchmidt, DerekManaging Control - Governing BodyCross, CindyOfficer / DirectorHenry, TerryOfficer / Director
Source: Medicare provider data

Contact

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References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

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