Liberty Commons Nursing and Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 50 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (1/5 stars)
- Above-median deficiencies (5 vs median 4.0)
- High staff turnover (54%)
Bottom 25% in NC · Below recommended RN staffing · Above average staffing · Worst in LIBERTY SENIOR LIVING chain · $135,234 in fines
What this means for your family
Liberty Commons is highly regarded for its rehabilitation therapy and clean environment, making it a strong candidate for short-term recovery. However, families should be aware of potential communication gaps and should proactively ask about supply availability and administrative responsiveness before admission.
Google Reviews
Google Reviews
50 reviews analyzed“Liberty Commons receives high praise for its rehabilitation therapy department, with many families reporting successful recoveries and attentive care. However, there are recurring, serious concerns regarding administrative responsiveness, communication with families, and occasional lapses in basic supplies and nursing professionalism.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean and well-maintained facility
- Compassionate and dedicated nursing assistants
- Strong focus on patient independence and recovery goals
Concerns
- Poor communication with families and lack of administrative follow-up (mentioned by 3 reviewers)
- Inadequate supply of basic necessities like linens and briefs (mentioned by 2 reviewers)
- High staff turnover and inconsistent nursing professionalism (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the facility is very responsive to online feedback; what is the best way for families to maintain that same level of open communication with the administrative team once their loved one is admitted?
- 2Given the facility's strong reputation for physical and occupational therapy, how do you integrate those recovery goals into the resident's daily schedule?
- 3To ensure residents are always comfortable, what is your current process for managing the inventory and distribution of daily essentials like linens and personal care supplies?
- 4With the recent focus on staffing stability, what steps are you taking to ensure that residents receive consistent care and build lasting relationships with their primary nursing assistants?
- 5The CMS health inspection scores are currently lower than we hoped; what specific improvements or internal audits are you prioritizing right now to address those regulatory concerns?
- 6In the event of a medical emergency, what is your protocol for notifying family members and ensuring they are kept in the loop regarding any changes in care?
Personalized based on this facility's data
Key Review Excerpts
“The therapy department was top notch, and took every extra step possible to help her get back to her baseline prior to her fall.”
“Communication to patients families that are not close to be with the patient daily was non existent with our experience.”
“I had to go buy my grandmother her own sheets and briefs from wal mart but she pays enough money to be well taken care of, the CNA stated that they don’t have any in the building”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
7
measures
9
measures
1
measures
Residents vaccinated for the flu
Residents on antipsychotic medication
Residents whose walking got worse
Residents with depression symptoms
Residents vaccinated for pneumonia
Residents on anti-anxiety or sleep medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility has a concerning pattern with 12 complaint-triggered deficiencies, indicating families have filed reports about care issues. The most recurring problems involve accident prevention and safety supervision, medication management, and resident assessment processes. Issues persist across multiple surveys, with accident hazards appearing repeatedly from 2023 through 2024, suggesting ongoing safety concerns that haven't been fully resolved despite correction efforts.
Jul 10, 2025Routine5
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Jul 26, 2024Complaint2
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Jul 26, 2024Routine5
Nursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Pharmacy Service Deficiencies
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Feb 29, 2024Complaint5
Quality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Administration Deficiencies
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Sep 15, 2023Complaint2
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Administration Deficiencies
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
May 4, 2023Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Federal Penalties
Fine
Jul 26, 2024
$69,518
Fine
Feb 29, 2024
$45,429
Fine
Sep 15, 2023
$4,196
Fine
Sep 15, 2023
$7,443
Ownership & Operations
Who Operates This Facility
Liberty Commons Nursing and Rehabilitation Center
for profit
Chain Affiliation
Liberty Senior Living
35 facilities nationwide
Chain avg rating: 2.6/5 · Rank 27 of 35 (Worst)
Ownership & Management
Owners
Long Term Care Management Services LLC
Owner · Organization
Mcneill, John
Owner
Mcneill, Ronald
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
50 reviews from families & visitors
Official Website
Visit libertyhealthcareandrehab.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 2 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.