Libby Bortz Assisted Living Center
Limited public data on Libby Bortz Assisted Living Center. Call, tour, and ask to meet current residents' families — your own impression matters most.
based on 13 Google reviews

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What this means for your family
While the facility is praised for its clean, modern environment and helpful move-in process, there are significant concerns regarding food quality and management accessibility. We recommend scheduling a tour during a mealtime to evaluate the current food quality yourself and asking specifically for a meeting with the administrator to gauge their responsiveness to your questions.
Google Reviews
Google Reviews
13 reviews on Google“Libby Bortz Assisted Living Center receives polarized feedback, with some families praising the homelike environment and helpful transition support, while others report significant declines in quality over time. Recurring criticisms focus on inconsistent food quality and difficulties in accessing management for concerns. Prospective families should weigh the facility's clean, modern physical appearance against reports of staff responsiveness issues.”
Quality Themes
Tap a score for detailsStrengths
- Clean, well-maintained building
- Homelike and welcoming environment
- Supportive transition process for new residents
Concerns
- Poor or inconsistent food quality (mentioned by 3 reviewers)
- Lack of management responsiveness and unprofessional front desk staff (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 13 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1I noticed that the management team is very active in responding to feedback online; how does that open communication style translate to how you handle family concerns or requests once a resident moves in?
- 2We understand that dining is a major part of the daily experience; what steps are you currently taking to ensure the food quality and menu variety meet the residents' expectations?
- 3Since the building is known for being so well-maintained and welcoming, could you walk us through how you help new residents feel at home and integrate into the community during those first few weeks?
- 4What is the process for ensuring that the front desk and administrative team stay aligned with the needs of families, especially when we have urgent questions or need assistance?
- 5Could you share a few examples of the most popular social activities or outings that residents are currently participating in to stay active and connected?
- 6In the event of a medical concern or an emergency, what is the specific protocol for notifying family members and coordinating with outside healthcare providers?
Personalized based on this facility's data
Key Review Excerpts
“The staff is careing and attentive. The building is clean , modern and well appointed. The dining room is nice and meals are done very well.”
“I find Libby Bortz lacking in all areas. Upon entering the facility, you are greeted by the most unprofessional front desk staff, who are rude and unhelpful.”
“My Mom has been here 5 years. Used to be a wonderful place. Has gone way down hill!! Food is terrible. Empty promises for improvement.”
State Inspection History
State Inspections
Source: CO Dept. of Public Health & Environment
Mar 18, 2026OtherCleanReport
No deficiencies found during this inspection.
Mar 31, 2025ComplaintCleanReport
No deficiencies found during this inspection.
Sep 23, 2024Complaint
A relicensure survey with complaint #CO35279 was completed on 9/24/24. Deficiencies were cited. Based on interview and record review the residence failed to develop and implement an involuntary discharge grievance policy affecting 85 current residents.Findings Include:The residence' s grievance policy, dated 1/8/20, read.. Based on interview and record review the residence failed to ensure the resident roster contained all the required elements affecting 85 current residents.Findings IncludeThe residence' s resident roster, provided by the administrato.. Based on interview, and record review, the residence failed to have at least one staff member onsite who had certification in first aid from a nationally recognized organization, affecting 85 current residents. (Cross-reference 0.. Based on observation and interview the residence failed to place in a visible location a list of all staff who had current certification in first aid and cardiopulmonary resuscitation (CPR), affecting 85 current residents. (Cross-reference 07.. Based on observation, interview and record review the residence failed to comply with authorized practitioner' s orders affecting four of eight sample residents (#1, #2, #5, #9). Findings Include1. Residence Policy titled Medication Admini.. Based on observation, interview, and record review the residence failed to ensure residents had the right to full use of the assisted living residence common areas in compliance affecting 85 current residents. (Cross-reference 1382)Findi.. Based on observations, record review, and interview, the residence failed to ensure that residence house rules did not contradict, discourage, or hinder resident ' s exercise of his or her rights, affecting 85 current residents. (Cross-refer.. Based on record review and interview the residence failed to develop and follow written policies and procedures to ensure the continuation of care to all residents for at least 72 hours immediately following an emergency affecting 8.. Based on record review and interview the residence failed to ensure the administrator and the qualified medication administration person (QMAP) supervisor on a quarterly basis, audited the accuracy and completeness of the medicat.. Based on record review and interview the residence failed to have at least one staff member onsite at all times certified in cardiopulmonary resuscitation (CPR) affecting 85 current residents. (Cross-reference 0732, 0736) .. Based on record review and interview the residence failed to include key components in their policies and procedures regarding the visitation rights of the residents affecting 85 current residents. (Cross-reference 1382)Findings include:.. Based on record review and interview the residence failed to provide each staff with training relevant to their specific duties and responsibilities prior to them working independently, affecting 85 current residents.Findings include:1. Pe.. Based on record review and interview, the residence failed to have personnel files for current and volunteer employees readily available and onsite for department review for for two staff of three staff (#2 and #3) affecting 85.. Based on record review and interview, the residence failed to provide, upon request, residence documents, staff information and access to full resident records affecting nine (#1-#9) current residents and one (#10) former resident.. Based on record review, and interview, the residence failed to update a resident care plan that reflected the most current assessment information, promote resident mobility and safety and detail specific service needs along with th.. THIS PORTION OF THE REPORT IS FOR INFORMATIONAL PURPOSES ONLY. No response is necessary. The residence was advised it must review and maintain the following processes in accordance with existing program regul..
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
13 reviews from families & visitors
Official Website
Visit libbybortzassistedliving.com
Medicare data downloads
Original nursing home datasets
CO CDPHE — View Official Record
Public-record source of inspection history and licensure data shown on this page
EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.
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