Levelland Nursing & Rehabilitation Center
Meets baseline Medicare standards with room for improvement. A tour and talking to current residents' families is the best next step.
based on 5 Google reviews
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What this means for your family
This facility is an excellent choice if you are looking for a high level of emotional warmth and a staff that treats residents like family. However, you may want to observe management's responsiveness to concerns, as there has been at least one report of unprofessionalism regarding problem-solving.
Google Reviews
Google Reviews
5 reviews analyzed“Families can expect a deeply compassionate environment where staff members often form emotional bonds with residents, sometimes even attending funerals. While the care is described as loving and attentive, there is a specific concern regarding the professionalism of management when addressing facility issues.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and loving care
- Strong emotional connection between staff and residents
- Excellent family communication
- Attentive and patient nursing staff
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the emotional bond between your staff and residents; how do you encourage those deep connections to grow?
- 2How does the nursing team ensure that medical needs and changes in health are addressed promptly, especially during night shifts?
- 3With the recent inspections, what specific steps is the facility taking to improve staffing levels and care delivery?
- 4How do you keep families updated on their loved one's well-being and daily progress?
- 5What kind of daily activities or social events are planned to keep the residents engaged and active?
- 6Can you tell us more about how the team manages resident care during unexpected medical emergencies?
Personalized based on this facility's data
Key Review Excerpts
“They cared for and loved Ruby as if she were their own mother or grandmother Several of the staff even attended her funeral.”
“The staff at this nursing home are absolutely wonderful. They go above and beyond to make the residents feel cared for.”
“The manager seems very unprofessional on how she addresses problems at the nursing home.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
8
measures
7
measures
2
measures
Residents on antipsychotic medication
Residents with depression symptoms
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents needing more daily help over time
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed complaints that triggered inspections revealing serious concerns, including accident hazards that recurred three times and led to actual harm in one case. The facility shows persistent issues with dietary services, care planning, and infection control across multiple surveys, though all violations have correction dates. Recent complaints involved staff training deficiencies and abuse prevention policies, indicating ongoing operational challenges that families should carefully evaluate.
Jan 16, 2026Routine8
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Environmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Nutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Resident Assessment and Care Planning Deficiencies
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Nov 5, 2025Complaint1
Nursing and Physician Services Deficiencies
Verify that a nurse aide has been trained; and if they haven't worked as a nurse aide for 2 years, receive retraining.
Aug 14, 2025Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Mar 24, 2025Complaint3
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Resident Rights Deficiencies
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Oct 17, 2024Routine9
Environmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Smoke Deficiencies
Install a fire alarm system that can be heard throughout the facility.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies
Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Miscellaneous Deficiencies
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
Services Deficiencies
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Aug 7, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Federal Penalties
Fine
Aug 14, 2025
$9,261
Fine
Mar 24, 2025
$9,255
Ownership & Operations
Who Operates This Facility
Fannin County Hospital Authority
for profit
SB LEVELLAND HEALTHCARE MANAGEMENT LLC
CORLEY TAYLOR
Chain Affiliation
Fannin County Hospital District
5 facilities nationwide
Chain avg rating: 2.8/5 · Rank 5 of 5 (Worst)
Ownership & Management
Owners
Fannin County Hospital Authority
Owner · Organization
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit levellandcare.com
Medicare data downloads
Original nursing home datasets
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