Hickory Terrace
Families consistently rate this highly — reviewers highlight compassionate and attentive staff. Schedule a visit to confirm the fit.
based on 5 Google reviews
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What this means for your family
Hickory Terrace is a strong choice for families seeking a clean environment with a highly compassionate and communicative staff. While recent reviews are glowing, there is limited recent data regarding specific dining or activity programming, so you may want to ask for a recent menu and activity calendar during your tour.
Google Reviews
Google Reviews
5 reviews analyzed“Hickory Terrace is highly regarded for its compassionate and attentive staff, with families noting a strong sense of comfort and peace of mind. Reviewers consistently praise the cleanliness of the facility and the consistent quality of care provided to long-term residents.”
Quality Themes
Tap a score for detailsStrengths
- Compassionate and attentive staff
- Clean and well-maintained facility
- Consistent quality of care
- Strong family communication
Rating Trends
Tap a year to see what changed
Distribution
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1Since the facility is so well-maintained, what specific cleaning and upkeep schedules are in place to keep the common areas looking their best?
- 2We've heard great things about how much the staff cares for the residents; how do you ensure that same level of personal attention is maintained for every resident?
- 3How does the team keep families updated on their loved one's well-being and daily happenings?
- 4What kind of daily activities or social outings are planned to help the 36 residents stay engaged and connected with each other?
- 5In the event of a medical emergency or a change in health status during the night, what is the protocol for notifying the family and providing care?
- 6How do you foster a sense of community and closeness among the residents in a smaller, intimate setting like Hickory Terrace?
Personalized based on this facility's data
Key Review Excerpts
“Dad truly loved Hickory Terrace and thanked me many times for moving him there. The facility was always clean, and the entire staff was exceptional—caring, compassionate, and attentive.”
“Great place. Clean. Helpful. Courteous staff. My mother has been here for 4 yrs.”
State Inspection History
State Inspections
Source: Texas Health & Human Services Commission
Key Findings
During the most recent inspection on June 20, 2024, one deficiency related to fire safety protocols was identified and corrected by the following day. There are currently no active enforcement actions listed for this facility.
Jun 20, 2024Routine
Life Safety Code (1 violations)
The facility failed to train staff in the use of fire extinguishers, failed to inspect and maintain fire extinguishers, and failed to keep records of inspection and maintenance of fire extinguishers.
Ownership & Operations
Who Operates This Facility
Levelland AL, LLC
for profit
12 OAKS MANAGEMENT SERVICES, INC
KATELIN DEMEL
Contact
Get in Touch
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References & Resources
Google Maps
Photos, directions & neighborhood info
Google Reviews
5 reviews from families & visitors
Official Website
Visit 12oaks.net
Medicare data downloads
Original nursing home datasets
TX HHSC — View Official Record
Public-record source of inspection history and licensure data shown on this page
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