Leisure Village Health Care Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 24 Google reviews
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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Low staffing rating (1/5 stars)
- Above-median deficiencies (12 vs median 6.0)
- High staff turnover (55%)
- High RN turnover (60%)
Below average in OK · Critically understaffed (RN)
What this means for your family
While the facility has some administrative staff who are highly praised for their advocacy, the recurring reports of poor cleanliness and unresponsive nursing staff are significant red flags. If you consider this facility, perform an unannounced visit during evening or weekend hours to personally observe the staffing levels and the cleanliness of the environment.
Google Reviews
Google Reviews
24 reviews on Google“Leisure Village Health Care Center receives highly polarized feedback, with significant concerns regarding cleanliness, staff responsiveness, and communication. While some residents and family members praise the facility's homelike environment and specific administrative support, many others report serious issues including neglect, poor hygiene, and difficulty reaching staff by phone.”
Quality Themes
Tap a score for detailsStrengths
- Homelike environment and courtyard
- Supportive administrative staff
- Effective physical and occupational therapy
Concerns
- Chronic understaffing and slow response to call lights (mentioned by 5 reviewers)
- Poor communication and difficulty reaching staff by phone (mentioned by 4 reviewers)
- Unsanitary conditions and unpleasant odors (mentioned by 3 reviewers)
- Rude or inattentive nursing staff (mentioned by 4 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 24 analyzed
How They Respond to Reviews
This facility rarely responds to reviews.
Questions for Your Tour
- 1We've heard wonderful things about the courtyard and the homelike atmosphere here; could you show us how residents typically spend their time outdoors?
- 2Since we want to ensure our loved one is always well-attended to, what specific steps are being taken to improve response times to call lights?
- 3We noticed some positive feedback regarding your administrative team's support; what is the best way for us to maintain consistent, clear communication with the nursing staff regarding daily care updates?
- 4Could you walk us through your protocols for medication management and how you ensure accuracy during shift changes?
- 5What are your current processes for maintaining cleanliness and freshness in the resident rooms and dining areas?
- 6In the event of a medical emergency after hours, what is the immediate procedure for contacting physicians and notifying the family?
Personalized based on this facility's data
Key Review Excerpts
“I live here...and this is the best nursing facility that I have ever lived in. Nurse aides are very attentive and kind making you feel like family.”
“Its a very old facility. It’s very dirty & smells awful. Unfortunately due to the urgency of placing Mom we were limited... were to send her.”
“The main administrator the woman that is over the whole place was the nicest woman and the most caring and the most encouraging woman I ever met. She went beyond what her job called for to get my mom home”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
6
measures
1
measures
Residents vaccinated for pneumonia
Residents whose walking got worse
Residents on anti-anxiety or sleep medication
Residents vaccinated for the flu
Residents needing more daily help over time
Residents on antipsychotic medication
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Multiple families have filed formal complaints against this facility, triggering 17 of the 46 total deficiencies found across recent inspections. The most recurring problems involve food safety and nutrition services, medication management, and daily care assistance. Recent violations in 2026 include serious concerns about food handling and maintaining a safe living environment that remain under correction plans, suggesting ongoing operational challenges that families should carefully investigate before placement.
Jan 28, 2026Complaint3
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Nutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Sep 9, 2025Complaint1
Resident Rights Deficiencies
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Apr 24, 2025Complaint1
Resident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Sep 23, 2024Complaint1
Freedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Aug 23, 2024Routine7
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Resident Rights Deficiencies
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Quality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Jul 15, 2024Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Federal Penalties
Payment Denial
Jun 19, 2024
7-day denial
Ownership & Operations
Who Operates This Facility
Leisure Village Health Care Center
for profit
Chain Affiliation
Mgm Healthcare
32 facilities nationwide
Chain avg rating: 2.2/5 · Rank 13 of 30
Ownership & Management
Owners
Mls Acquisition LLC
Owner · Organization
Bienstock, Judah
Owner
Jeremias, Baruch
Owner
Schreiber, Moshe
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
24 reviews from families & visitors
Official Website
Visit mgmhealthcare.com
Medicare data downloads
Original nursing home datasets
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