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Nursing HomeMedicaid Investigative

Legend Oaks Healthcare and Rehabilitation Waxahachie

Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.

151 Country Meadows Boulevard, Waxahachie, TX 75165121 bedsLicensed & Active
2/5
Medicare
Inspection
Quality
Staffing
Google rating
4.0/5

based on 161 Google reviews

5
4
3
2
1

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6/ 10
high Risk

Quality Concerns Identified

Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.

  • Low overall rating (1/5 stars)
  • Low staffing rating (1/5 stars)
  • Above-median deficiencies (12 vs median 8.0)
  • High staff turnover (59%)
  • High RN turnover (62%)

Bottom 25% in Texas · Critically understaffed (RN) · Worst in THE ENSIGN GROUP chain · $41,215 in fines

Source: Medicare data

What this means for your family

This facility is an excellent choice for short-term rehabilitation, as the therapy team is consistently praised for their expertise. However, families should exercise extreme caution regarding long-term or respite care, as there are multiple recent reports of nursing neglect, medication errors, and unresponsiveness to call lights.

Google Reviews

Google Reviews

161 reviews on Google
Families considering Legend Oaks should be aware of a significant divide between the highly praised rehabilitation/therapy services and serious allegations regarding nursing care. While many reviewers laud the professional therapy team and the cleanliness of the facility, several recent and severe reviews report instances of neglect, medication errors, and physical injury during respite stays.

Quality Themes

Tap a score for details
Food4.0Staff5.0Clean9.0ActivitiesN/AMeds2.0MemoryN/AComms3.0ValueN/A

Strengths

  • Exceptional physical and occupational therapy teams
  • Clean and well-maintained facility
  • Professional and friendly administrative staff
  • Compassionate rehabilitation specialists

Concerns

  • Nursing neglect and slow response times (mentioned by 6 reviewers)
  • Inadequate staffing levels (mentioned by 4 reviewers)
  • Medication management errors (mentioned by 2 reviewers)
  • Poor communication from nursing/office staff (mentioned by 3 reviewers)
  • Food quality and variety (mentioned by 3 reviewers)

Rating Trends

Tap a year to see what changed

234'17(9)'19(7)'21(10)'23(16)'25(50)'26(16)

Distribution · 166 analyzed

5
111
4
11
3
5
2
5
1
34
12 reviews posted between Apr 23, 2025Apr 24, 2025 · 12 were 5-star

How They Respond to Reviews

15%response rate
Good

The owner provides highly personalized responses to positive reviews, often mentioning specific staff members or patient details. For negative reviews, the owner remains professional, avoids defensiveness, and consistently invites direct communication to resolve issues.

Questions for Your Tour

  • 1We've heard wonderful things about your physical and occupational therapy teams; could you tell us more about how they work with residents during rehabilitation?
  • 2How does the nursing team ensure that medication is administered accurately and on schedule every day?
  • 3What steps are in place to ensure that residents receive prompt assistance when they press their call lights?
  • 4How do you maintain consistent communication with family members regarding updates on a resident's health and daily well-being?
  • 5Could you describe the daily meal schedule and how you ensure there is a good variety of nutritious food options available?
  • 6What kind of social activities or group outings are organized to keep residents engaged and active in the community?

Personalized based on this facility's data


Key Review Excerpts

The therapy team is outstanding—professional, compassionate, and truly dedicated to helping patients regain their strength. The facility is always spotless, creating a welcoming and comfortable environment.

Rehab patient · 2025★★★★★

My grandmother was at Legend Oaks from February 19 to 23, 2025, for respite care, and the condition she returned home in was absolutely unacceptable—her face was swollen, her lip was busted, and she could barely walk.

Respite care family member · 2025☆☆☆☆

The staff were very nice and helpful. Therapy team was top notch. My mom had a very nice experience and would recommend this rehab

Long-term resident's family · 2019★★☆☆☆
Source: 161 Google reviews

Staffing

Staffing Hours

per resident/day · Medicare 2026
RN Hours
0.33hrs
45%
Registered nurses for medical care
Total Nursing
3.60hrs
88%
All nurses + aides combined
Staff Turnover
53%
Lower is better (< 30% = good)
RN Turnover
43%
Lower is better (< 30% = good)

Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.

Quality Measures

Quality Measures

Resident outcomes compared with national, state, and local averages · 17 measures

Medicare Rating
3/ 5
Better Than Avg

13

measures

Worse Than Avg

2

measures

Mixed Results

2

measures

Long-Stay Residents
🛏️

Residents needing more daily help over time

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
14.4%
TX
16.1%
Ellis
17.8%
🚶

Residents whose walking got worse

↓ Lower is better
This Facility30.7%
Worse than Avg
Here
30.7%
US
15.3%
TX
14.9%
Ellis
18.8%
😔

Residents with depression symptoms

↓ Lower is better
This Facility1.1%
Better than Avg
Here
1.1%
US
12.1%
TX
2.5%
Ellis
1.9%

Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.

💊

Residents on antipsychotic medication

↓ Lower is better
This Facility5.8%
Better than Avg
Here
5.8%
US
15.4%
TX
9.4%
Ellis
9.7%
💉

Residents vaccinated for pneumonia

↑ Higher is better
This Facility100.0%
Better than Avg
Here
100.0%
US
93.4%
TX
96.9%
Ellis
96.3%
🚿

Residents whose bladder or bowel control got worse

↓ Lower is better
This Facility18.6%
Mixed vs Avgs
Here
18.6%
US
19.4%
TX
14.2%
Ellis
14.6%
Short-Stay Residents (Rehab / Post-Acute)
💉

Short-stay residents vaccinated for pneumonia

↑ Higher is better
This Facility99.9%
Better than Avg
Here
99.9%
US
81.8%
TX
89.2%
Ellis
84.8%
💉

Short-stay residents vaccinated for the flu

↑ Higher is better
This Facility97.3%
Better than Avg
Here
97.3%
US
79.7%
TX
88.0%
Ellis
86.2%
💊

Short-stay residents newly given antipsychotics

↓ Lower is better
This Facility0.0%
Better than Avg
Here
0.0%
US
1.6%
TX
1.5%
Ellis
1.4%
Source: Medicare quality measures

US average from Medicare published data

Inspection History

Medicare Inspection History

3-year lookback · Medicare 2026

7deficiencies
3penalties
Near state avg (9.1)
17 complaint-triggered
$41,215 in fines

Families have filed 17 complaints triggering federal inspections, with recurring problems in accident prevention and safety appearing multiple times through 2024. The facility shows persistent issues with care planning, medication management, and resident rights that continue across recent surveys despite reported corrections. While all deficiencies show correction dates, the pattern of repeated safety violations and ongoing family complaints suggests ongoing care quality concerns.

Feb 12, 2026Routine
5
0812Potential for harm · PatternCorrected

Nutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

0850Potential for harm · PatternCorrected

Administration Deficiencies

Hire a qualified full-time social worker in a facility with more than 120 beds.

0645Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

0755Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

0761Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Dec 12, 2025Complaint
1
0842Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Nov 24, 2025Complaint
1
0550Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Apr 14, 2025Complaint
1
0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Nov 15, 2024Complaint
3
0684Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

0689Actual harm · IsolatedCorrected

Quality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

0609Potential for harm · IsolatedCorrected

Freedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Nov 15, 2024Routine
6
0558Potential for harm · IsolatedCorrected

Resident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

0641Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

0656Potential for harm · IsolatedCorrected

Resident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

0757Potential for harm · IsolatedCorrected

Pharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

0804Potential for harm · IsolatedCorrected

Nutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

0880Potential for harm · IsolatedCorrected

Infection Control Deficiencies

Provide and implement an infection prevention and control program.

Federal Penalties

Fine

Nov 15, 2024

$11,466

Fine

Mar 7, 2024

$15,851

Fine

Jan 23, 2024

$13,898

Ownership & Operations

Who Operates This Facility

Owner / Operator

Eastland Memorial Hospital District

Organization Type

for profit

Management Company

COW CREEK HEALTHCARE, INC

Administrator

STEVEN REESE

Chain Affiliation

Chain Name

The Ensign Group

Chain Size

338 facilities nationwide

Chain avg rating: 2.9/5 · Rank 77 of 84 (Worst)

Ownership & Management

Owners

Eastland Memorial Hospital District

Owner · Organization

100%

Key personnel

Muniz, FeliciaManaging Control - Governing BodyVassa, NealManaging Control - Governing BodyBurnam, SoonOfficer / DirectorKeetch, ChadOfficer / DirectorTaylor, StephenOfficer / Director
Source: Medicare provider data

Contact

Get in Touch

Contact this facility directly and verify the details that matter most to your family.

References & Resources

EveryPlace is a research directory. Facility information is compiled from public sources — Medicare.gov, state licensing portals, Google Places, and publicly available street-level imagery. Listings do not constitute endorsement, recommendation, or advertisement, and we do not accept payment for placement. Families should verify all details directly with the facility and the original sources linked above before making any care decisions. See our Research Policy for our editorial standards, correction process, and image-removal policy.

Safer Alternatives Nearby

Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.

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