Legacy Post Acute Care
Strong Medicare quality ratings; families often praise exceptional physical therapy and rehab programs. Still worth an in-person visit.
based on 31 Google reviews
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What this means for your family
This facility is an excellent choice for patients focused on intensive physical therapy and post-surgical rehabilitation, as their therapy teams are frequently cited as top-tier. However, if your loved one requires frequent assistance during the night, you should specifically inquire about their weekend and overnight staffing ratios to ensure call bells are answered promptly.
Google Reviews
Google Reviews
31 reviews on Google“Legacy Post Acute Care is highly regarded for its exceptional physical therapy and rehabilitation services, with many families reporting successful recoveries from major surgeries. While the nursing and therapy staff frequently receive praise for being compassionate and attentive, some reviewers have raised serious concerns regarding inconsistent staffing levels during nights and weekends.”
Quality Themes
Tap a score for detailsStrengths
- Exceptional physical therapy and rehab programs
- Compassionate and attentive nursing and CNA staff
- Clean and well-maintained environment
- Effective multidisciplinary teamwork
Concerns
- Inconsistent staffing levels during nights and weekends (mentioned by 2 reviewers)
- Variable quality of care depending on specific staff members (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 35 analyzed
How They Respond to Reviews
Questions for Your Tour
- 1We've heard wonderful things about your physical therapy and rehab programs; could you tell us more about how the therapists work with residents to meet their mobility goals?
- 2With such a high CMS health inspection rating, how do you ensure that the high standard of clinical care remains consistent across all shifts, including nights and weekends?
- 3Since we've read that the facility is exceptionally clean and well-maintained, what is your routine for ensuring resident rooms and common areas stay comfortable and hygienic?
- 4How does the multidisciplinary team communicate with each other to ensure that every aspect of a resident's care plan is being followed closely?
- 5What kind of daily activities or social outings are available to help residents stay engaged and connected with the community?
- 6In the event of a medical emergency during the overnight hours, what is the protocol for ensuring immediate physician or specialist contact?
Personalized based on this facility's data
Key Review Excerpts
“I came to Legacy Post-Acute Care after my hip replacement, and I’m so glad I did. This was my and my first time in a skilled nursing facility, and I didn’t know what to expect. When I arrived, I couldn’t walk. But thanks to the incredible therapy team and the support of the entire staff, I’m now leaving fully independent.”
“I had Open Heart Triple Bypass on 6/23/25. I spent a week in the John Muir Cardiac care unit. Then I was transferred to Legacy post-op/rehab in Martinez. It was recommended by my Cardiologist because they follow his Cardiac Protocol. Right away I was made to be feel at home.”
“My 87 year old father was recently at Legacy as he required wound care after having an intensive surgery. The staff there were WONDERFUL!! Cindy, the director of nursing, the LVNs, RNs, CNAs, and PT all did a wonderful job of helping him heal and build back his strength.”
Staffing
Staffing Hours
per resident/day · Medicare 2026RN hours are below the national benchmark. RNs handle complex medical needs and medication, so ask about coverage during your visit.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
4
measures
3
measures
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents on anti-anxiety or sleep medication
Residents whose bladder or bowel control got worse
Residents whose walking got worse
Residents needing more daily help over time
Residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Legacy Post Acute Care shows recurring patterns with medication management, fire safety systems, and emergency preparedness across multiple surveys from 2019-2025, indicating persistent operational challenges. One family filed a complaint regarding access to resident records. While all 36 deficiencies have correction dates, the repeated issues with sprinkler systems, medication error rates, and emergency procedures suggest ongoing management difficulties that families should investigate thoroughly.
Dec 4, 2025Complaint1
Resident Rights Deficiencies
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Jan 9, 2025Routine10
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Resident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Oct 14, 2022Routine17
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Gas, Vacuum, and Electrical Systems Deficiencies
Have generator or other power source capable of supplying service within 10 seconds.
Pharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Egress Deficiencies
Have properly located and lighted "Exit" signs.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Smoke Deficiencies
Properly select, install, inspect, or maintain portable fire extinguishes.
Quality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Emergency Preparedness Deficiencies
List the names and contact information of those in the facility.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Smoke Deficiencies
Provide properly protected cooking facilities.
Smoke Deficiencies
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Smoke Deficiencies
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Gas, Vacuum, and Electrical Systems Deficiencies
Ensure that testing and maintenance of electrical equipment is performed.
Aug 16, 2019Routine8
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Pharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies
Ensure medication error rates are not 5 percent or greater.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Emergency Preparedness Deficiencies
Include a process for Emergency Preparedness collaboration.
Emergency Preparedness Deficiencies
Provide emergency officials' contact information.
Emergency Preparedness Deficiencies
Provide primary/alternate means for communication.
Emergency Preparedness Deficiencies
Conduct testing and exercise requirements.
Ownership & Operations
Who Operates This Facility
Legacy Post Acute Care
for profit
Ownership & Management
Owners
Joseph, Tom
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
31 reviews from families & visitors
Official Website
Visit legacypostacutecare.com
Medicare data downloads
Original nursing home datasets
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