Lebanon Center for Rehabilitation and Healing, LLC
Strong Medicare quality ratings; families often praise highly effective physical and occupational therapy. Still worth an in-person visit.
based on 178 Google reviews
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What this means for your family
This facility is highly regarded for its physical therapy department, which is a major asset for post-surgical recovery. However, given the recurring, serious reports of hygiene neglect and slow response times, we strongly recommend that families maintain a daily presence to advocate for their loved one and monitor their care directly.
Google Reviews
Google Reviews
178 reviews on Google“Lebanon Center for Rehabilitation and Healing receives high praise for its physical and occupational therapy teams, which many families credit for their loved ones' successful recoveries. While many reviewers highlight a clean, welcoming environment and attentive staff, there is a recurring pattern of serious concerns regarding nursing response times, hygiene neglect, and inconsistent communication during medical emergencies.”
Quality Themes
Tap a score for detailsStrengths
- Highly effective physical and occupational therapy
- Clean, well-maintained facility
- Friendly and compassionate nursing staff
- Proactive patient experience and concierge team
Concerns
- Slow response times to call buttons and patient needs (mentioned by 4 reviewers)
- Hygiene neglect, specifically regarding incontinence care (mentioned by 5 reviewers)
- Poor quality or inappropriate food/dietary management (mentioned by 4 reviewers)
- Inconsistent communication regarding medical status and discharge (mentioned by 3 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 216 analyzed
How They Respond to Reviews
This facility actively engages with reviewer feedback.
Questions for Your Tour
- 1It is wonderful to see how much the management engages with feedback from families; how do you use resident and family input to improve the dining experience and food quality?
- 2We are very impressed with the high ratings for your physical and occupational therapy programs; how do you tailor these therapies to help a resident regain their independence?
- 3With the facility being so well-maintained and clean, what specific protocols do you have in place to ensure consistent hygiene and personal care for all residents?
- 4How does the nursing team manage communication with families regarding changes in a resident's medical status or upcoming discharge plans?
- 5What is the typical response time for a call button, and how do you ensure staff are available to assist with immediate needs?
- 6How do you ensure medication management is handled accurately and consistently throughout the day and night?
Personalized based on this facility's data
Key Review Excerpts
“The P/T & O/T team worked wonders with her and she left 100 times stronger. Our family cannot thank her nurses, CNAs, therapy team, and kitchen team enough.”
“My dad was there for 100 days,multiple times I went they had given him food that he couldn't eat because he was on a puree diet,and they would just bring him regular trays. When I would go visit at least 90% of the time he was covered in feces where they weren't cleaning him up.”
“My mother was there for 2 weeks of rehab and received excellent care. Her needs were not only met but anticipated before she/we had to ask.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Both RN and total nursing hours are below national benchmarks. This can mean less clinical attention per resident, so ask about their staffing plan.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 16 measures
12
measures
4
measures
Residents on antipsychotic medication
Residents on anti-anxiety or sleep medication
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents who fell and were seriously hurt
Residents vaccinated for the flu
Short-stay residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
This facility shows a clean recent record with only one deficiency in the past four years involving food safety in 2022, which was corrected. Earlier surveys from 2018-2019 identified multiple fire safety and building maintenance issues, including problems with sprinkler systems, fire alarms, and emergency exits, but all deficiencies were promptly corrected and haven't recurred in recent inspections.
Aug 17, 2022Routine1
Nutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Oct 1, 2019Routine4
Egress Deficiencies
Install proper backup exit lighting.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Have proper medical gas storage and administration areas.
Oct 3, 2018Routine8
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Nursing and Physician Services Deficiencies
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Egress Deficiencies
Keep aisles, corridors, and exits free of obstruction in case of emergency.
Egress Deficiencies
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Smoke Deficiencies
Have approved installation, maintenance and testing program for fire alarm systems.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems Deficiencies
Meet requirements for the installation and maintenance of electrical systems.
Ownership & Operations
Who Operates This Facility
Lebanon Center for Rehabilitation and Healing, LLC
for profit
Chain Affiliation
Carerite Centers
34 facilities nationwide
Chain avg rating: 3.4/5 · Rank 5 of 34 (Best)
Ownership & Management
Owners
Md Friedman Family 2017 Trust
Owner · Organization
Neal Einhorn Family 2017 Trust
Owner · Organization
Schwartz, Eliezer
Owner
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
178 reviews from families & visitors
Official Website
Visit lebanoncenterrehab.com
Medicare data downloads
Original nursing home datasets
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