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Assisted Living

Lavender Adult Care Home

Families consistently rate this highly — reviewers highlight compassionate and professional caregiving. Schedule a visit to confirm the fit.

12900 North 57th Avenue, Marshall Ranch · Glendale, AZ 85304Licensed & Active
Google rating
4.9/5

based on 8 Google reviews

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What this means for your family

This facility is an excellent choice for families seeking a personalized, home-like environment with high standards of cleanliness and nutrition. The owner's proactive communication is a significant advantage, especially for those living far away, though the small-scale nature of the home means you should verify if their specific level of medical support meets your loved one's needs.

Google Reviews

Google Reviews

8 reviews on Google
Families can expect a highly compassionate, home-like environment where the owner, Alma, provides personalized care and frequent communication. Reviewers consistently praise the cleanliness of the facility and the quality of the home-cooked meals, though the facility is noted for its small, intimate setting.

Quality Themes

Tap a score for details
Food10.0Staff10.0Clean10.0ActivitiesN/AMedsN/AMemoryN/AComms10.0ValueN/A

Strengths

  • Compassionate and professional caregiving
  • Exceptionally clean and well-maintained home
  • High-quality home-cooked meals
  • Excellent communication with out-of-state families
  • Respectful and attentive staff

Rating Trends

Tap a year to see what changed

2345.02021(2)5.02023(3)5.02024(1)5.02025(1)4.02026(1)

Distribution · 8 analyzed

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How They Respond to Reviews

13%response rate

This facility rarely responds to reviews.

Questions for Your Tour

  • 1Since the home is known for its wonderful home-cooked meals, could you tell me more about how the menu is planned and if there are options for specific dietary needs?
  • 2We are so impressed by how clean and well-maintained the home looks; what is your daily routine for maintaining the facility's upkeep?
  • 3How do you ensure that communication remains consistent and frequent with family members who may live out of state?
  • 4Could you walk us through the protocol for handling medical emergencies or unexpected health changes during the night?
  • 5What kind of daily activities or social engagement opportunities are available to help residents stay active and connected with each other?
  • 6How do you approach training your staff to maintain the high level of compassionate and respectful care that your residents are known for?

Personalized based on this facility's data


Key Review Excerpts

Alma, the Owner and head caregiver has that rare combination of professional knowledge, relationship building, compassion, and perseverance … and a great cook! Always responsive … important considering we lived on the East Coast.

Long-term resident's family · 2026★★★★

Alma took care of my mom for almost a month until she passed away. She really had her hands full because of her. She was very nice allowing us to visit as much as we could.

End-of-life care family member · 2024★★★★★

Our mom spent two years almost with Alma at Lavender Adult care home before passing on 12/24/2022 Christmas Eve. She took wonderful care of her during her time there. Home cooked meals, always kept us informed of everything and called us to speak about mom's care and plan of action.

Long-term resident's family · 2023★★★★★
Source: 8 Google reviews

State Inspection History

State Inspections

Source: AZ State Licensing Agency

2total
4deficiencies
Sep 30, 2025Routine

The following deficiencies were found during the on-site compliance inspection conducted on September 30, 2025:

b. Medication ServicesR9-10-817.B.3.bCorrected Oct 15, 2025

Based on record review, observation, and interview, the manager failed to ensure a medication was administered in compliance with a medication order, for two of two residents sampled. The deficient practice posed a risk if the resident experienced a change in condition due to improper administration of medication. Findings include: 1. A review of R1's medical record revealed a current written service plan dated September 4, 2025. This service plan indicated R1 received medication administration. 2. A review of R1’s September 2025 medication administration record (MAR) revealed the following: “Senna 8.6-50mg for Constipation.” This medication was administered from September 1, 2025, to September 29, 2025, at 8:00 am. “Oxycodine Aceta 5-352 pain.” This medication was administered from September 1, 2025, to September 29, 2025, at 8:00 am, 1:00 pm, and 7:00 pm. 3. A review of R1's medical record revealed medication orders signed and dated by a medical practitioner on September 11, 2025, for the following: “Senna S by Mouth Tablet 8.6-50mg 1 Tablet twice a day PO Give 1 tablet by mouth twice a day for bowel care.” “Oxycodine Acetaminophen by mouth tablet 5-352 mg 1 tablet twice a day PO Take 1 tablet (5mg/325mg) by mouth twice a day, scheduled for pain management.” 4. The Compliance Officers observed the following medication bottles: “Senna S” medication bottle was not available to review. “Oxycodine Acetaminophen 5-352 mg.” 5. In an interview, E2 acknowledged that the MAR had the wrong dosage for “Senna S.” E2 reported that “Senna S” was given in the morning. E2 also acknowledged the frequency for “Oxycodine Acetaminophen 5-352 mg” was incorrect and that it was administered twice a day. 6. A review of R2's medical record revealed a current written service plan dated July 4, 2025. This service plan indicated R2 received medication administration. 7. A review of R2’s September 2025 MAR revealed the following: “Quetiapine 150 mg.” This medication was administered from September 1, 2025, to September 29, 2025, at 8:00 pm. “Lactulose 10mg/15ml 3x a day.” This medication was administered from September 1, 2025, to September 29, 2025, at 8:00 am, 12:00 pm, and 5:00 pm. 8. A review of R2's medical record revealed medication orders signed and dated by a medical practitioner on September 11, 2025, for the following: “Seroquel by mouth tablet 100mg 100 milligram at bedtime PO.” “Lactulose 20mg/30ml 3x a day PO.” 9. The Compliance Officers observed the following medication bottle: “Quetiapine 100 mg Tab Take 1 and ½ by mouth at bedtime for sleep.” “Lactulose 10mg/15ml take 30ml by mouth 3x a day for constipation.” 10. In an interview, E2 reported that E2 has been administering “Seroquel” and “Lactulose” per the MAR. 11. In an exit interview, the findings were reviewed with E2, and no additional information was provided.

Tuberculosis ScreeningR9-10-113.A.1-2Corrected Oct 15, 2025

Based on record review, documentation review, and interview, the health care institution failed to implement tuberculosis (TB) infection control activities, including annually providing training and education related to recognizing the signs and symptoms of TB to individuals employed by the health care institution and annually assessing the health care institution's risk of exposure to infectious tuberculosis. The deficient practice posed a risk as the caregiver received no organized instruction or information related to TB surveillance. Findings include: 1. A review of the facility’s September 2025 personnel schedule revealed E2 worked every day. 2. A review of E1's personnel record revealed E1’s hire date of June 28, 2021. The personnel record did not include documentation of training and education related to recognizing the signs and symptoms of TB. 3. A review of E2's personnel record revealed E2’s hire date of November 8, 2020. The personnel record revealed E2's documentation of training and education related to recognizing the signs and symptoms of TB dated August 13, 2024. 4. A review of the facility’s policies and procedures revealed a policy titled “Tuberculosis Infection Control Policy & Procedure.” The policy stated, “C. Each individual who is employed by the Facility or provides volunteer services for the Facility receives annual training and education related to recognizing the signs and symptoms of tuberculosis. D. The Facility’s risk of exposure to infectious tuberculosis is assessed annually by completing the form titled “Appendix B. Tuberculosis (TB) Risk Assessment Worksheet (Appendix B)” for the facility….” 5. A review of the facility’s documentation revealed no annual assessment of the facility's TB risk assessment. 6. In an interview, E2 acknowledged that an assessment of the health care institution's risk of exposure to infectious TB was not conducted. 7. In an exit interview, the findings were reviewed with E2, and no additional information was provided.

c. Service PlansR9-10-808.A.3.cCorrected Oct 15, 2025

Based on record review and interview, the manager failed to ensure a resident's written service plan included the frequency of assisted living services being provided to the resident, for two of two residents reviewed. The deficient practice posed a risk as the service plans did not reinforce and clarify the services to be provided to a resident. Findings include: 1. A review of R1's and R2's medical records revealed current service plans. However, the service plans revealed the following: R1's service plan, September 4, 2025, did not include the frequency of assistance with dressing, bathing, or showering, grooming, incontinence care, and medication administration. R2's service plan dated July 4, 2025, did not include the frequency of assistance with dressing, bathing, or showering, grooming, medication administration, and Foley catheter care. 2. In an interview, E2 acknowledged that the service plans did not include the frequency of services for R1 and R2. 3. In an exit interview, the findings were reviewed with E2, and no additional information was provided.

a-d. Medical RecordsR9-10-811.C.13.a-dCorrected Oct 15, 2025

Based on record review and interview, the manager failed to ensure a resident medical record contained documentation of a medication administered to a resident that included the date and time of administration; the name, strength, dosage, and route of administration; the name and signature of the individual administering the medication; and an unexpected reaction a resident had to the medication, for two of two residents reviewed. The deficient practice posed a health and safety risk. Findings include: 1. A review of R1's medical record revealed a current written service plan dated September 4, 2025. This service plan indicated R1 received medication administration. 2. A review of R1's medical record revealed medication orders signed and dated by a medical practitioner on September 11, 2025, for the following: “Nifedipine ER by mouth Tablet extended release 24 hour 60 mg daily PO for hypertension.” “Ativan by mouth tablet 0.5 mg twice a day PO. Give 1 tablet by mouth at 1300 and 1 tablet by mouth at bedtime for anxiety.” 3. A review of R1’s September 2025 medication administration record (MAR) revealed the following: Medication was administered from September 1, 2025, to September 29, 2025. R1’s medication did not have the dosage of each medication and the frequency of administration for each medication listed. “Nifedipine ER 80 mg” strength does not match the order. This medication was administered from September 1, 2025, to September 29, 2025, at 8:00 am. “Lorazepam 0.05 mg anxiety” strength does not match the order. This medication was administered from September 1, 2025, to September 29, 2025, at 1:00 pm and 7:00 pm. 4. The Compliance Officers observed the following medication bottles: “Nifedipine ER 60 mg TAB Take 1 Tablet by Mouth once daily.” The medication was in a bubble packet. Several bubbles were popped for the month. “Lorazepam 0.5 mg Tablet Take 1 tablet by mouth twice daily at 1300 and 1 tablet by mouth at bedtime for anxiety.” The medication was in a bubble packet. Several bubbles were popped for the month. 5. A review of R2's medical record revealed a current written service plan dated July 4, 2025. This service plan indicated R2 received medication administration. 6. A review of R2's medical record revealed medication orders signed and dated by a medical practitioner on September 11, 2025, for the following: “Ativan by mouth tablet 0.5 mg PRN every 6 hours for restlessness and agitation.” “Flomax by mouth capsule 0.4 mg at bedtime.” 7. A review of R2’s September 2025 MAR revealed that “Ativan/Lorazepam” and “Flomax/Tamsulosin” were not documented on the MAR. 8. The Compliance Officers observed the following medication bottles: “Lorazepam 0.5 mg Tablet Take 1 tablet by mouth every 6 hours as needed for agitation.” “Tamsulosin HCL 0.4 mg Capsule Take 1 Capsule by mouth at bedtime for prostate.” 9. In an interview, E2 acknowledged that the MAR was missing dosage, frequency, and medication. In addition, E2 reported that R2 received

Aug 7, 2024Routine
CleanReport

No deficiencies were found during the on-site compliance inspection conducted on August 07, 2024.

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References & Resources

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