Laurels Peak Care & Rehabilitation Center
Below-average Medicare ratings — review the inspection history and ask the administrator about recent corrections before visiting.
based on 16 Google reviews

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Quality Concerns Identified
Medicare inspection and quality data reveal areas that families should carefully evaluate before choosing this facility.
- Low overall rating (2/5 stars)
- Above-median deficiencies (15 vs median 6.5)
- High RN turnover (56%)
Below average in MN · Meets national RN staffing standard · Above recommended total nurse staffing · No penalties on record
What this means for your family
This facility shows a pattern of high-quality engagement and staff dedication, but it is currently experiencing a significant divide in reported experiences. When touring, we strongly recommend asking for a detailed staffing plan for weekends and evenings, and requesting to see the actual food service menu compared to what is served to address concerns about quality and consistency.
Google Reviews
Google Reviews
16 reviews on Google“Laurels Peak Care & Rehabilitation Center receives highly polarized feedback, with recent reviews showing a stark divide between glowing praise for staff attentiveness and severe allegations of neglect. While some families highlight a warm, welcoming environment and proactive management, others report significant concerns regarding chronic understaffing, poor food quality, and administrative incompetence. Potential families should weigh these conflicting accounts carefully, as the facility's reputation appears to be a subject of intense debate.”
Quality Themes
Tap a score for detailsStrengths
- Warm, welcoming staff environment
- Proactive nursing and management communication
- Clean and well-maintained facility
- Engaging daily activities for residents
Concerns
- Chronic understaffing leading to resident neglect (mentioned by 2 reviewers)
- Poor food quality and discrepancies between menu and served meals (mentioned by 2 reviewers)
- General administrative and management incompetence (mentioned by 2 reviewers)
Rating Trends
Tap a year to see what changed
Distribution · 17 analyzed
How They Respond to Reviews
This facility responds to some reviews.
Questions for Your Tour
- 1I noticed your team is quite active in responding to feedback online; how do you incorporate that family input into your daily management practices?
- 2With 15 recent state violations noted, what specific steps has the leadership team taken to address these findings and improve the overall quality of care?
- 3Some families have expressed concerns regarding the consistency of meal quality; could you walk me through how you ensure the food served matches the planned menu?
- 4Given that staffing levels are a high priority for us, how do you ensure that residents receive consistent attention and support during peak hours and shift changes?
- 5I’ve heard great things about your daily activities; could you share what a typical afternoon looks like and how you encourage residents to participate?
- 6In the event of a medical emergency, what is your specific protocol for communicating with family members and coordinating with local hospitals?
Personalized based on this facility's data
Key Review Excerpts
“Dad's nurse manager, Darcy, went above and beyond to help him get the appropriate care he needs. Also the Culinary Director, April, has been very helpful in taking care of his dietary needs.”
“Laurels Peak is a clean, comfortable and well maintained facility. There are engaging activities offered daily that keep residents active and socially connected.”
“If you want your grandparents to die put them here !! Always short staffed. Administration & managers pretend like they care for their residents but it’s all lie.”
Staffing
Staffing Hours
per resident/day · Medicare 2026Total nursing hours are below minimum, though RN coverage is adequate. This may mean fewer aides for daily tasks like bathing and mobility.
Quality Measures
Quality Measures
Resident outcomes compared with national, state, and local averages · 17 measures
10
measures
7
measures
Residents whose bladder or bowel control got worse
Residents on antipsychotic medication
Residents with depression symptoms
Highly dependent on how each facility screens and codes depressive symptoms, so it varies widely between facilities.
Residents needing more daily help over time
Residents vaccinated for pneumonia
Residents vaccinated for the flu
Short-stay residents vaccinated for pneumonia
Short-stay residents vaccinated for the flu
Short-stay residents newly given antipsychotics
US average from Medicare published data
Inspection History
Medicare Inspection History
3-year lookback · Medicare 2026
Families have filed multiple complaint reports triggering inspections at this facility, with 55 total deficiencies found across recent surveys. The most recurring problems involve infection control, fire safety systems, and medication management. While all cited deficiencies show correction dates from the facility, the pattern of repeated issues in infection control and safety systems suggests ongoing operational challenges that families should discuss during visits.
Jan 6, 2026Complaint1
Quality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Sep 11, 2025Routine13
Smoke Deficiencies
Properly provide smoke detection systems in areas open to corridors.
Miscellaneous Deficiencies
Have simulated fire drills held at unexpected times.
Resident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Smoke Deficiencies
Inspect, test, and maintain automatic sprinkler systems.
Resident Rights Deficiencies
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Resident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Quality of Life and Care Deficiencies
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Quality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies
Assist a resident in gaining access to vision and hearing services.
Quality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
Nutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Smoke Deficiencies
Install corridor and hallway doors that block smoke.
Sep 11, 2025Complaint1
Resident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Jun 11, 2025Complaint2
Resident Assessment and Care Planning Deficiencies
Ensure each resident receives an accurate assessment.
Quality of Life and Care Deficiencies
Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
May 16, 2025Complaint1
Pharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
Mar 6, 2025Complaint1
Infection Control Deficiencies
Provide and implement an infection prevention and control program.
Ownership & Operations
Who Operates This Facility
Laurels Peak Care & Rehabilitation Center
for profit
Chain Affiliation
Monarch Healthcare Management
45 facilities nationwide
Chain avg rating: 2.3/5 · Rank 25 of 45
Ownership & Management
Owners
Hml LLC
Owner · Organization
Nij LLC
Owner · Organization
Spartan Healthcare LLC
Owner · Organization
Yazoma Holdings, LLC
Owner · Organization
Arem, Jeffrey
Owner
Stern, William
Owner
Halpert, Marc
Owner (parent company)
Jaffa, Noam
Owner (parent company)
Legum, Joshua
Owner (parent company)
Muencz, Jeffrey
Owner (parent company)
Key personnel
Contact
Get in Touch
Contact this facility directly and verify the details that matter most to your family.
References & Resources
Medicare Care Compare
Official Medicare quality ratings, inspections & staffing data
Google Maps
Photos, directions & neighborhood info
Google Reviews
16 reviews from families & visitors
Official Website
Visit monarchmn.com
Medicare data downloads
Original nursing home datasets
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Safer Alternatives Nearby
Based on current clinical data, we identified 6 nearby facilities within 10 miles that may offer a stronger care environment. We encourage families to compare options carefully.
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